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Part Time Call Center Agent Jobs in Madison, WI (NOW HIRING)

Mercyhealth

Anesthesiologist

Janesville, WI · On-site

$520K/yr

First Call (In-House) Track * 7 weeks of night call (7pm-7am), 7 days on / 7 days off * 7 ... Mercyhealth Hospital and Trauma Center-Janesville is a Level III Trauma Center serving Southern ...

Extended Stay America

NSR Hybrid Part Time

Madison, WI · On-site

$16.25 - $21.25/hr

POSITION PURPOSE AND SUMMARY The NSR Suites Part Time responds to certain types of on-call business ... Attending to guests upon call notification from outside service agent for check-ins, emergency ...

Wisconsin

Endocrinologist

Madison, WI · On-site

This position will provide patient care at Eastpark Medical Center and other University of ... This position is full or part time, 70%-100% * This position requires work to be completed onsite ...

U.S. Navy

Civil Engineer

Madison, WI · On-site

$2.9K - $5.8K/mo

At the center of these projects is a talented group of Civil Engineers who help to ensure that each ... PART-TIME OPPORTUNITIES There are part-time roles as a Civil Engineer in the Navy. Serving ...

U.S. Navy

Civil Engineer

Whitewater, WI · On-site

$2.9K - $5.8K/mo

At the center of these projects is a talented group of Civil Engineers who help to ensure that each ... PART-TIME OPPORTUNITIES There are part-time roles as a Civil Engineer in the Navy. Serving ...

UWHealth

Cardiovascular Sonographer

Madison, WI · On-site

Call is at UWH only in rotation with other sonographers. The team supports coverage across the ... Work at a variety of locations, including a Level 1 Trauma Center, critical care facility and ...

Wisconsin

Clinical Geneticist

Madison, WI · On-site

This position is full or part-time, 50%-100% * This position requires work to be completed onsite ... Center, and metabolic call coverage at UW Health Kids- American Family Children's Hospital.

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All JobsCall Center Agent JobsPart Time Call Center Agent JobsPart Time Call Center Agent Jobs in Madison, WI

Part Time Call Center Agent information

See Madison, WI salary details

$10

$17

$25

How much do part time call center agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for part time call center agent in Madison, WI is $17.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.13 per hour, depending on experience, location, and employer.

What is the difference between Part Time Call Center Agent vs Customer Service Representative?

AspectPart Time Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteRetail, office, or remote settings
Industry UsageTelecommunications, tech, financeRetail, banking, healthcare
Search & Comparison IntentCustomer support, inbound calls, part-time rolesCustomer service, client interaction, part-time roles

Both roles involve assisting customers, often require similar credentials, and are found in similar industries. The main difference is that a Part Time Call Center Agent typically handles inbound or outbound calls in a call center environment, often remotely or on-site, while a Customer Service Representative may work in various settings like retail or healthcare, with broader customer interaction responsibilities.

What are the key skills and qualifications needed to thrive as a part time call center agent, and why are they important?

To thrive as a Part Time Call Center Agent, you need strong communication skills, active listening, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer proficiency is typically required. Patience, resilience, and problem-solving abilities help agents deliver excellent customer service and manage difficult interactions. These skills are crucial for maintaining customer satisfaction and ensuring efficient, effective call resolution in a dynamic environment.

What is a part time call center agent?

Part time call center agents are professionals who handle customer calls, inquiries, or support requests for a company, but work fewer hours per week than full-time agents. They may answer questions, resolve issues, or provide information to customers over the phone, often during peak periods or outside standard business hours. This role typically requires good communication skills, patience, and the ability to work flexible shifts. Part time schedules can be ideal for students, parents, or those seeking supplemental income.

What are some common challenges faced by part-time call center agents, and how can they be effectively managed?

Part-time call center agents often face challenges such as managing high call volumes during peak hours and adapting to varying shift schedules. Staying up to date with product or service information can also be difficult with limited hours. To manage these challenges, it's important to communicate regularly with supervisors, make use of available training resources, and develop effective time management skills. Building strong relationships with team members can also help create a supportive work environment and facilitate knowledge sharing.
What are the most commonly searched types of Call Center Agent jobs in Madison, WI? The most popular types of Call Center Agent jobs in Madison, WI are:
What are popular job titles related to Part Time Call Center Agent jobs in Madison, WI? For Part Time Call Center Agent jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Part Time Call Center Agent jobs in Madison, WI look for? The top searched job categories for Part Time Call Center Agent jobs in Madison, WI are:
What cities near Madison, WI are hiring for Part Time Call Center Agent jobs? Cities near Madison, WI with the most Part Time Call Center Agent job openings:
Part Time Call Center Agent jobs near you
Infographic showing various Part Time Call Center Agent job openings in Madison, WI as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,083 per year, or $17.3 per hour.

Retail Merchandising Field Specialist

Channel Partners

Janesville, WI • On-site

$17/hr

Part-time

Retirement

Re-posted yesterday

Job description

At A Glance
If you enjoy completing independent projects, are interested in collaborating with renowned consumer electronics brands, and don't want to be stuck at a desk all day, then our Retail Merchandising Specialist position is perfect for you! Joining our team means a weekly pay schedule, paid training, a diverse range of assignments, and abundant chances to work independently. Regardless of whether you have prior experience in general retail, grocery, home improvement, tech support, cosmetics, or installation, we want to invest in you! Don't worry if you're new to the industry - we'll provide comprehensive training to equip you with all the necessary skills.
Here's how we'll support you consistently in this role:
  • Dedicated Field Manager
  • Paid training conducted virtually, online, and in-store
  • Instructional videos available through a user-friendly app, guiding you through each step
  • Virtual call center for live support

This is an ongoing, part-time opportunity that requires your long-term availability to work 20 hours per week minimum, Monday-Friday between early morning and midday, with occasional weekend hours during busier, higher-volume periods. Take a look at our video showcasing A Day in the Life of a Retail Merchandising Specialist. Apply today and embark on a new career journey!
Minimum Pay
USD $17.00/Hr.
Maximum Pay
USD $17.00/Hr.
What We Offer
  • Weekly pay schedule and early wage access - get paid when you need it
  • Paid required training (online, in-store)
  • Paid drive time and mileage between stores
  • Out of market travel pay (drive time, mileage, per diem, hotel)
  • State-mandated sick time
  • State-mandated cell allowance by shift
  • Referral bonus opportunities
  • 401(k) after 12 months of employment
  • Opportunity to work with a growing company that rewards and promotes its associates
  • A variety of part-time and full-time roles across the business that can lead to consistent income

What You'll Do
  • Travel to assigned retail stores to conduct visits within your assigned territory
  • Audit, maintain, and install consumer electronics displays and products such as TVs, tablets, headphones, speakers, printers, and phones
  • Occasionally partner with team members to complete 2-3 person projects, such as appliance or TV installs
  • Build and maintain positive in-store relationships
  • Successfully complete your assignments as assigned by your manager
  • Ensure that reporting is completed on time from your personal mobile device
  • Schedule and complete work per CP Standards and Expectations (provided during onboarding)
  • Receive materials at home or pick up at FedEx and take to retail locations as requested
  • Other tasks as requested by management

What You'll Bring
Experience and Education:
  • High school diploma, GED, or equivalent experience
  • Previous merchandising, customer service, and/or retail experience preferred

Skills and Attributes:
  • Strong interpersonal and relationship-building skills to collaborate and interact with Channel Partners and in-store personnel
  • Must be proficient in using a personal Android or Apple device (Smartphone/Tablet) with GPS functionality to upload photos, report assignment data, and reference documents
  • Must own a basic toolkit
    • A basic toolkit includes a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone
  • Able to complete paid online training courses in the required timeline before working in-store
  • Must be 18 years of age or older and legally authorized to work in the United States without sponsorship

Availability and Logistics
  • Flexible availability Monday - Friday, early morning to midday, with occasional weekend hours.
  • Availability to work 20 hours per week minimum
  • Ability to drive on behalf of the company in compliance with company guidelines, with access to reliable transportation
  • Ability to travel within a designated market up to a 60-mile radius (paid drive time and mileage between store locations)

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to:
  • Regularly stand, walk, bend over, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive
  • Regularly lift and carry 40+ pounds
  • Climb a ladder more than 10 feet tall
  • Complete/pass certification (online and in-store) to use moving equipment, such as Big Joe/Little Joey and forklifts, may be required based on business needs
  • Occasionally travel via flight or other modes of transportation

Important Information
Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at-will employer.
Channel Partners is a team of experts delivering end-to-end retail, marketing, and consumer activation solutions across industries. We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact. Visit us at www.channelpartners.com for more information.
Channel Partners is committed to protecting applicant privacy, and any personal information submitted during the hiring process is used solely for recruitment purposes in accordance with our privacy policies and applicable data protection laws, including CCPA. We restrict access to applicant data to authorized personnel and maintain safeguards to prevent unauthorized access or misuse. Applicants may have rights under these laws-such as accessing, correcting, or requesting deletion of their information-and can contact Human Resources with any questions or to exercise these rights. To view our privacy policies please visit Privacy Policy and California Privacy Rights.

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