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Part Time Brand Protection Analyst Jobs (NOW HIRING)

... . Part Time Brand Ambassador can expect to work between 20-25 hours per week. What You'll Do ... protected under applicable State or Federal laws and regulations. Additional Compensation and ...

Thursday through Sunday shifts * Part-time - hours may vary but typically are between 10:00 am - 6 ... protected by applicable federal, state, or local laws prohibiting discrimination. For more ...

A post luxury brand centered around sustainability and human experience. If you are an effective ... protected under applicable State or Federal laws and regulations. Additional Compensation and ...

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Part Time Brand Protection Analyst information

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How much do part time brand protection analyst jobs pay per year?

As of Jun 6, 2026, the average yearly pay for part time brand protection analyst in the United States is $59,184.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $65,500.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Brand Protection Analyst jobs? The most popular types of Brand Protection Analyst jobs are:
Infographic showing various Part Time Brand Protection Analyst job openings in the United States as of May 2026, with employment types broken down into 4% Locum Tenens, 68% Full Time, 12% Part Time, 4% Temporary, and 12% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,184 per year, or $28.5 per hour.

Brand Protection & Customer Service Associate

IMH Fragrance

Columbus, OH โ€ข On-site

$25 - $27/hr

Part-time

Posted 22 days ago


Job description

Job description

JOB SUMMARY

We are looking for a sharp, responsible, and proactive individual with strong digital skills to join our growing team as a Brand Protection & Customer Service Associate. This onsite role combines direct-to-consumer customer support with essential brand protection responsibilities and is ideal for someone seeking meaningful, flexible part-time work in a fast-paced and growing company.

A background in customer service and strong digital fluency are essential. Full training will be provided for all brand protection tasks. We're looking for someone analytical, organized, detail-oriented, and eager to learn and contribute.

Key ResponsibilitiesCustomer Support Operations, D2C (20%)

  • Deliver professional and empathetic assistance to end-users via digital channels, including email, chat, and contact forms (no phone support).
  • Efficiently manage the daily queue of inquiries to ensure every customer receives a thorough and timely resolution.
  • Address a diverse array of requests ranging from returns, exchanges, and refunds to shipping complications and product guidance.
  • Liaise with logistics, finance, marketing, and distribution teams to resolve complex shipping claims and supply chain issues.
  • Enhance the overall brand experience by tracking satisfaction metrics, analyzing trends, and developing proactive communication templates.

Marketplace Integrity & Brand Protection (75%)

  • Actively monitor major e-commerce hubs like Amazon, Walmart, and eBay to detect unauthorized sellers and pricing policy breaches.
  • Execute enforcement actions by filing IP infringement reports and takedown requests via Brand Registry, VeRO, and Google tools.
  • Investigate suspicious marketplace patterns and analyze seller activity to build evidence-based cases for policy enforcement.
  • Validate seller compliance by cross-referencing external marketplace listings with internal sales records.
  • Engage with B2B partners regarding brand registration efforts and the enforcement of established pricing policies.

Analytics & Knowledge Management (5%)

  • Generate comprehensive weekly reports summarizing support activity and the progress of brand protection initiatives.
  • Monitor key performance indicators (KPIs) to ensure alignment with broader departmental objectives.
  • Develop and maintain internal knowledge base assets, including SOPs, templates, and documentation of unique case insights.

What We're Looking For

  • Proven background managing customer service within digital environments
  • Excellent command of written English for professional communication
  • High degree of reliability, autonomy, and meticulous attention to detail
  • Skilled at organizing and ranking multiple concurrent responsibilities
  • Confident in adapting to and navigating diverse digital platforms and tools
  • Strong problem-solving abilities paired with an analytical perspective
  • Team-oriented mindset with a drive to help a developing department succeed
  • Poised and capable when handling sensitive or challenging interactions with stakeholders and policy offenders

Qualifications

  • Fluency in English (written and spoken)
  • Experience in customer support or e-commerce customer service required
  • Proficiency with Google Workspace and cloud-based tools
  • Familiarity with CRM or helpdesk systems is a plus
  • Experience with Amazon, eBay, Walmart, or other eCommerce platforms is a plus
  • Additional languages are a plus

Job Details

Pay: $2526/hour

Schedule: 2025 hours per week

Working Hours: Flexible within 9:00 AM5:00 PM EST

Reports to: Director of Special Projects

Work Type: Onsite