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Part Time Blue Cross Customer Service Jobs (NOW HIRING)

MAR Audit Intern

Harrisburg, PA · On-site +1

$15.10 - $18/hr

Capital Blue Cross offers a comprehensive benefits packaging including Medical, Dental & Vision ... This is a part-time with a 19 hours per week schedule for 14-16 weeks. * Currently enrolled in an ...

MAR Audit Intern

Harrisburg, PA · Hybrid

$15.10 - $18/hr

Capital Blue Cross offers a comprehensive benefits packaging including Medical, Dental & Vision ... This is a part-time with a 19 hours per week schedule for 14-16 weeks. * Currently enrolled in an ...

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Part Time Blue Cross Customer Service information

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$26

How much do part time blue cross customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for part time blue cross customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a part time Blue Cross customer service representative?

Part-time Blue Cross customer service jobs involve assisting health insurance members with their questions, concerns, and claims while working fewer hours than a full-time position. Employees in these roles typically handle inquiries about benefits, coverage, billing, and policy details via phone, email, or chat. These positions require excellent communication skills, problem-solving abilities, and familiarity with Blue Cross insurance products and policies. Part-time roles often offer flexible schedules, making them suitable for students, parents, or those seeking supplemental income.

What skills and qualifications are needed to thrive as a part time Blue Cross customer service representative?

To thrive as a Part Time Blue Cross Customer Service representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and knowledge of health insurance terminology are typically required. Patience, empathy, and active listening are standout soft skills for building rapport with members and resolving their concerns. These skills ensure exceptional service, accurate information delivery, and customer satisfaction in a regulated insurance environment.

What are common challenges faced by part time Blue Cross customer service representatives, and how can they be managed?

Part-time Blue Cross customer service representatives often encounter challenges such as managing high call volumes, addressing complex insurance inquiries, and keeping up-to-date with frequently changing policies. Balancing these responsibilities within limited hours requires strong organizational skills and effective time management. Representatives can overcome these challenges by actively participating in training sessions, utilizing available knowledge bases, and collaborating with team members to share best practices. Maintaining a calm and empathetic approach also helps in delivering excellent service even during busy periods.

What is the difference between Part Time Blue Cross Customer Service vs Part Time Blue Cross Claims Processor?

AspectPart Time Blue Cross Customer ServicePart Time Blue Cross Claims Processor
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; knowledge of claims processing
Work EnvironmentCall centers, office settingsOffice settings, data entry
Employer & Industry UsageBlue Cross insurance companies, healthcare industryBlue Cross insurance companies, healthcare industry
Common Search & ComparisonCustomer service rolesClaims processing roles

Part Time Blue Cross Customer Service focuses on assisting members with inquiries and providing support, while Part Time Blue Cross Claims Processor handles reviewing and processing insurance claims. Both roles require similar credentials and work in healthcare settings, but they differ in daily tasks and responsibilities.

What cities are hiring for Part Time Blue Cross Customer Service jobs?

Cities with the most Part Time Blue Cross Customer Service job openings:

What are the most commonly searched types of Blue Cross Customer Service jobs?

The most popular types of Blue Cross Customer Service jobs are:

What states have the most Part Time Blue Cross Customer Service jobs?

States with the most job openings for Part Time Blue Cross Customer Service jobs include:

MAR Audit Intern

Capital Blue Cross

Harrisburg, PA • On-site, Remote

$15.10 - $18/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Capital Blue Cross rating

7.7

Company rating: 7.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

211th of 315 rated insurance


Job description

Position Description
Base pay is influenced by several factors including a candidate's qualifications, relevant experience, and anticipated contributions to meet the needs of the business, along with internal pay equity and external market-driven rates. The salary range displayed has not been adjusted for geographical location. This range has been created in good faith based on information known to Capital Blue Cross at the time of posting and may be modified in the future. Capital Blue Cross offers a comprehensive benefits packaging including Medical, Dental & Vision coverage, a Retirement Plan, generous time off including Paid Time Off, Holidays, and Volunteer time off, an Incentive Plan, Tuition Reimbursement, and more.
At Capital Blue Cross, we promise to go the extra mile for our team and our community. This promise is at the heart of our culture, and it's why our employees consistently vote us one of the "Best Places to Work in PA."
Capital Blue Cross' internship program is looking for highly motivated, creative individuals with diverse backgrounds, superior academic credentials and significant personal achievements who are actively enrolled in an undergraduate or advanced degree program, to work in a challenging environment where contribution, teamwork and communication are vital to the success of the organization. This position will be responsible for assisting with the testing of controls across various business areas in support of the completion of Capital's regulatory requirements.
Responsibilities and Qualifications
  • Ability to read, understand, and update process documentation.
  • Complete control testing steps as outlined in lead sheet.
  • Prepare working papers consistent with standardized tickmark and documentation guidelines, in accordance with Capital Blue Cross audit department policies and procedures.
  • Work independently or as part of a team to achieve testing objectives.
  • Identify discrepancies that may result in deviations or exceptions.
  • Utilize audit management application to document work completed and maintain timesheet.
  • Communicate effectively with manager, internal audit team members and business personnel.
  • Willingness to accept feedback to ensure completeness and consistency of workpapers.
  • Ability to work at a computer workstation for up to 7.5 hours per day.

Position Requirements:
  • This is a part-time with a 19 hours per week schedule for 14-16 weeks.
  • Currently enrolled in an undergraduate or graduate level program in one of the following majors: Accounting, Finance, Healthcare Administration, Business, or a related field of study.
  • Exposure to basic Microsoft Excel.
  • Preferred GPA of 3.2 or higher. (based on a 4.0 scale or equivalent thereof)
  • Strong written and oral communication skills.
  • Ability to work in a team environment and handle multiple tasks.
  • Excellent analytical, problem solving and interpersonal skills.

Location:
This position is classified hybrid, with a flexible schedule that includes onsite hours throughout the week.
About Us
We recognize that work is a part of life, not separate from it, and foster a flexible environment where your health and wellbeing are prioritized. At Capital you will work alongside a caring team of supportive colleagues and be encouraged to volunteer in your community. We value your professional and personal growth by investing heavily in training and continuing education, so you have the tools to do your best as you develop your career. And by doing your best, you'll help us live our mission of improving the health and well-being of our members and the communities in which they live.

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