We are seeking an enthusiastic Hotel Night Auditor to join our team at the South Sioux City Marriott Riverfront, where we strive to provide the best customer service experiences.
ResponsibilitiesÂ
- Review all arrivals and depatures
- Perform all Night Audit duties, including posting of Room & Tax, balancing guest accounts, ensure accurate entry of guest reservation and profile information, telephones, F & B outlets, processing No Show and Pre-paid Reservations, ensure accurate registration
- Explain and provide any promotional items to each guest checking in Â
- Respond promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be metÂ
- Complete the maintenance log whenever a complaint is reportedÂ
- Maintain all areas of the front desk
- Take the initiative to greet guests in a friendly and warm mannerÂ
- Other duties as assignedÂ
Qualifications
- Must be reliable, this is a part-time position
High School diploma/GED required - Previous experience in hospitality preferredÂ
- Customer service experience requiredÂ
- Experience handling cash, credit card procedures, and use math conceptsÂ
- Attention to detail and organizedÂ
BenefitsÂ
- PTO
- Competitive Pay
- Hotel Room Discounts
- Ongoing Training and Career Development
About Us:Â South Sioux City Marriott Riverfront is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.