Parking Operations Manager Jobs in Madison, WI (NOW HIRING)

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Job Category: University Staff
Employment Type: Regular
Job Profile: Parking Enforcement Officer
Job Summary:
About the Parking Enforcement Officer
The Parking Enforcement Officer position is in the Division of Facilities Planning & Management's (FP&M) within the Department of Transportation Services. The Parking Enforcement Officer plays a key role in maintaining safe, efficient, and well-regulated parking operations across the UW-Madison campus. This position ensures compliance with campus parking policies, supports daily parking operations, and provides guidance to students, staff, and visitors regarding available parking options.
This role will monitor parking lots and structures to ensure permit holders can access their designated areas without obstruction. They also conduct stall counts and occupancy checks, which support accurate permit allocation and data-driven decision-making by the permits team. Parking Enforcement Officers may assist with posting or bagging reserved stalls, assisting with construction-related parking adjustments, and completing a variety of operational tasks that arise throughout the day. Successful candidates can shift quickly, show flexibility and strong situational awareness, and the ability to adapt to changing priorities to meet the needs of Campus.
Ongoing/Renewable
Full-Time: 100% FTE
Hours generally scheduled onsite 3:00 PM - 11:30PM Wednesday through Sunday.Occasional nights, weekends and holidays may be required for this position.
Key Job Responsibilities:

• Clears snow and ice around access points of parking facilities

• Enters parking usage data for multiple stall types in campus parking facilities

• Maintains mechanical functions of parking meters and gate equipment

• Provides directions and education about parking with customers

• Vehicle maintenance and inspections

• Investigates parking eligibility, and compliance with policy

• Enforces parking violations across property

• Accurately records vehicle description, location, and parking violation issue parking citations

Department:
Division of Facilities Planning & Management (FP&M), Transportation Services, Field Services
About Transportation Services
Transportation Services is responsible for the coordination and administration of all transportation-related services for the UW campus community. The primary functions of Transportation Services include the sale/management of parking permits, special event coordination, maintenance and enforcement, construction coordination, lot and booth operations, citation payments and appeals, information technology, financial, transportation planning, and development of multimodal options.
About the Division of Facilities Planning & Management (FP&M):
The Division of Facilities Planning & Management (FP&M) is a full-spectrum service organization that builds, maintains, and operates the physical environment of UW-Madison in the university's education, research, and outreach activities. Find out more about FP&M athttps://inside.fpm.wisc.edu/about-fpm.
Compensation:
$21.00 hourly minimum
The minimum rate for this position is $21.00, but it is negotiable based on experience and qualifications.
This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.
For a summary of benefits, please see below for more information:
University Staff Benefits Summary
Required Qualifications:

• Experience with Microsoft Suite (Outlook, Excel, Word, etc.)
• Ability to provide excellent customer service to diverse audiences
• Driver's license required - valid and meets UW Risk Management standards

Preferred Qualifications:

• Prior experience as a Parking Enforcement Officer or equivalent experience such as a Security Guard, Patrol Officer, Loss Prevention Associate, Event or Crowd Control staff, etc.

Education:

• High School Diploma or Equivalent, preferred

How to Apply:
To begin the application process, click the "Apply" button.
Please note, there is only one attachment field. You must upload all of your documents in the attachment field, either as one combined document, or separate documents.
We are eager to learn more about how your experience may align with this position.
The following is required for your application to be considered complete:

• A cover letter describing how your experience relates to the listed required and preferred job qualifications. In your cover letter, p lease address any experience you have ensuring compliance in a given area, providing guidance to the general public, or your experience with parking stalls and permits.
  A resume detailing your educational and professional background.

The search committee will review all application materials after the posted deadline.
We will notify selected applicants to participate further in the selection process directly. References will be requested of final candidates. All applicants will be notified after the search is complete and a candidate has been selected.
Your position has been identified as a Campus Security Authority (CSA). The Clery Act defines a Campus Security Authority any individual(s) who have responsibility for campus security, but who do not constitute a campus police department or security department. CSAs are required to report any Clery Crimes, and the CSA required training can be found at https://hr.wisc.edu/professional-development/courses/campus-security-authorities/.
This position has been identified as a position of trust with access to vulnerable populations. The selected candidate will be required to pass an initial caregiver check to be eligible for employment under the Wisconsin Caregiver Law and every four years.
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.
Contact Information:
Passion Malotky 608-890-1852 passion.malotky@wisc.edu
Relay Access (WTRS): 7-1-1. SeeRELAY_SERVICEfor further information.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
The University of Wisconsin-Madison is an Equal OpportunityEmployer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgroundsand encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.
To request a disability or pregnancy-related accommodationfor any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR)in the division you are applying to.Please make your request as soon as possible to help the university respond most effectively to you.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.