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Parking Operations Manager Jobs in Michigan (NOW HIRING)

Hertz

Customer Operations Manager

Detroit, MI · On-site

$54K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Perks & Discounts -Theme Park Tickets, Gym Discounts & more About Us The Hertz Corporation operates ...

Hertz

Customer Operations Manager

Grand Rapids, MI · On-site

$54K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Perks & Discounts -Theme Park Tickets, Gym Discounts & more #zip About Us The Hertz Corporation ...

CBRE

Portfolio Operations Manager

Dearborn, MI · On-site

... Parking & Commute, Bicycle & Local Shuttle, Supported Employment, Company Store, Pet Programs ... Manages a team throughout a large campus or multi-site portfolio; provide direction on employee ...

City of Benton Harbor

Parking Attendant

Benton Harbor, MI · On-site

$14 - $16.75/hr

Under the supervision of the City Manager and/or designee. Employees in this classification will be responsible for customer service and general operations of Benton Harbor City Parking Lot ...

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All JobsParking Operations JobsParking Operations Manager JobsParking Operations Manager Jobs in Michigan

Parking Operations Manager information

See Michigan salary details

$27K

$55.3K

$103.3K

How much do parking operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for parking operations manager in Michigan is $55,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $67,500.00 per year, depending on experience, location, and employer.

What does a parking operations manager do?

A Parking Operations Manager oversees the daily operations of parking facilities, ensuring efficient use of space, smooth traffic flow, and a positive experience for customers. Their responsibilities include managing staff, handling maintenance issues, enforcing parking policies, and optimizing revenue collection. They may also be involved in budgeting, reporting, and implementing new technologies to improve parking services. Strong organizational and leadership skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a parking operations manager?

To thrive as a Parking Operations Manager, you need expertise in facility management, budgeting, and staff supervision, often supported by a degree in business, management, or a related field. Familiarity with parking management systems, access control technologies, and revenue tracking software is typically required. Strong leadership, problem-solving, and customer service skills help you effectively oversee teams and address the needs of both staff and patrons. These competencies are crucial for ensuring efficient operations, maximizing revenue, and maintaining high levels of customer satisfaction.

How does a parking operations manager typically collaborate with other departments to ensure smooth facility operations?

A Parking Operations Manager routinely works with security, maintenance, customer service, and finance teams to manage daily operations effectively. They coordinate with security to address safety concerns, liaise with maintenance for facility repairs, and communicate with customer service to resolve guest issues. Close collaboration with finance is also essential for budgeting and revenue tracking. This cross-functional teamwork helps maintain high service standards and ensures the facility operates efficiently.

What is the difference between Parking Operations Manager vs Parking Supervisor?

AspectParking Operations ManagerParking Supervisor
ResponsibilitiesOversees entire parking facilities, manages staff, develops policies, and ensures operational efficiency.Supervises parking staff, enforces rules, and handles daily operational issues.
CredentialsTypically requires management experience, certifications in parking or transportation management preferred.Experience in parking or customer service; certifications are less common.
Work EnvironmentOffice-based with site visits; strategic planning and administrative duties.On-site supervision, interacting directly with staff and customers.
Industry UsageCommonly used in large parking facilities, airports, and transit agencies.Found in parking lots, garages, and smaller facilities.

The Parking Operations Manager focuses on strategic oversight and management of parking facilities, while the Parking Supervisor handles daily operations and staff supervision. Both roles are essential but differ in scope and responsibilities.

What are popular job titles related to Parking Operations Manager jobs in Michigan?

For Parking Operations Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Parking Operations Manager jobs in Michigan look for?

The top searched job categories for Parking Operations Manager jobs in Michigan are:

What cities in Michigan are hiring for Parking Operations Manager jobs?

Cities in Michigan with the most Parking Operations Manager job openings:

Parking Operations Manager jobs near you
Infographic showing various Parking Operations Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, 3% Temporary, 3% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $55,308 per year, or $26.6 per hour.

Customer Operations Manager

Hertz

Detroit, MI • On-site

$54K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

139th of 175 rated vehicle equipment hire

Job description


The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary for this position is $54,000/yr
What You'll Do:
  • Responsible for daily customer operations and revenue generation for their assigned function
  • Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
  • Resolves customer issues, ensuring a positive customer experience
  • Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
  • Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
  • Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
  • Conducts performance evaluations that are timely and constructive, where applicable
  • Participates in the recruiting process, as required
  • Provides management with various updates and indicators as requested
  • Remains current on all administrative duties according to company policy

What We're Looking For:
  • 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
  • High School Diploma required, Bachelor's Degree preferred
  • Moderate proficiency in Microsoft Office Suite
  • Ability to collaborate with internal and external stakeholders
  • Flexible and adaptable; ability to work effectively in ambiguous situations
  • Excellent verbal and written communication skills
  • Ability to address and resolve customer service challenges
  • Results driven, ability to make decisions and help solve problems
  • Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
  • Ability to drive process and organizational change
  • Ability to influence
  • Ability to motivate teams and keep a positive attitude in a fast-paced environment
  • Ability to work under minimal supervision with a goal-oriented mindset
  • Ability to see the big picture and leverage critical thinking and decision-making skills
  • Excellent organization, time management, delegation, and prioritization skills.
  • Courageous leadership and accountability

What You'll Get:
  • Up to 40% off the base rate of any standard Hertz Rental
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more

About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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