Parking Operations Manager Jobs in Arizona (NOW HIRING)

Job Description:

The Portfolio Parking Manager is responsible for overseeing parking operations across all Onni properties. In this role, you will build, train, and supervise onsite parking teams, standardize operations across multiple locations, and develop strong relationships with Onni's Property Management team, tenants, and third-party service providers. You will be instrumental in establishing consistent operational standards, maximizing revenue, and ensuring an exceptional parking experience across all assets. This is an ideal opportunity for an experienced parking professional who thrives in a fast-paced, owner-operated environment and is ready to take ownership of a growing portfolio.

Perks & Benefits:
When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $11, $44, or $103 per pay our PPO, HSA, and HMO have you covered. In addition, we offer:

• 401(k) match

• 3 weeks PTO

• Annual education allowance of up to $1000

• Referral program

• Residential housing discount after 1 year of continuous employment

• Friends and Family rates for Hotel Properties throughout the company

What You Will Do

• Assume overall responsibility for parking operations across all Onni properties.

• Conduct regular inspections across all parking structures to ensure appearance and operations consistently meet Onni standards.

• Assist customers with business transactions such as: validations sales, monthly sales, issues with key cards, and any other miscellaneous items that might be requested.

• Prepare month end closing reporting such as, financial report, validation report, accounts receivable, allocation vs. usage, capacity, occupancy.

• Prepare tenant parking statements. Follow up on collections.

• Check parking equipment and make notes of any items that need attention.

• Generate daily reports (cashier report for each individual exit lane, DRs, Sales Journals, Reconciliation reports, payroll, ticket recap, additions/ deletions of key cards, and validations sales).

• Obtain estimates/bids for repairs and other improvements in the parking structures. Coordinate contractor activity.

• Manage parking bank accounts and handle all reconciliations.

• Assist customers that require help upon entering or exiting the garage with key card malfunctions, tickets jammed, credit cards not working, validation scanners not working, tickets damaged, educate customers unable to use the automated system.

• Manage the parking clerk and maintenance attendant. Review all paperwork submitted by clerk.

• Assist customers when vehicles are broken into.

• Ensure tenant compliance with the leases with respect to the parking section, including collection of rent and allocation of parking stalls.

• Provide excellent tenant service. Respond to tenant requests/problems in a timely and courteous manner. Follow-up with tenants to ensure satisfactory resolution.

• Develop and implement programs to enhance revenue and occupancy across the parking portfolio.

• Analyze occupancy rates, revenue trends, and utilization data across all portfolio locations; identify gaps and present actionable recommendations to leadership.

• Review and benchmark pricing across the portfolio; recommend rate adjustments based on market conditions, demand, and competitive analysis.

• Track and analyze key performance indicators (KPIs) including revenue per stall, expense variances, and collections; prepare monthly portfolio summaries for Property Management and ownership.

• Evaluate equipment performance and maintenance trends across locations; use data to proactively address recurring issues and inform capital planning decisions.

• Verify all invoice amounts and information with approved Service Orders or Contracts.

• Update accounting systems (Yardi) and assist Corporate Accounting with questions related to the parking and resolution of vendor issues.

• Prepare annual income and expense budget for parking operations.

• Ensure that property files are properly maintained and kept up to date in accordance with company policy.

• Manage and develop team members, including parking clerk and maintenance attendant

• Any additional tasks as assigned

What you bring:

• Excellent communication skill, both verbal and written

• Exceptional organizational skills

• Innovative operational skills and abilities. Must have a thorough understanding how parking structures and automated parking systems operate.

• The ability to review parking financials and explain them.

• Excellent customer service skills

• High motivation to take ownership of a growing parking portfolio within a dynamic, owner-operated real estate company

• Any additional tasks as assigned

• 3 - 5 Years of Parking Management experience, working directly for a developer/owner or 3rd party management company.

• Understanding of parking management accounting concepts. Previous experience with Yardi a plus.

• Experience using and operating automated parking systems equipment.

Onni Properties, LLC ("Onni") will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Onni is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.
These job duties are:

• Manage parking bank accounts and handle all reconciliations.

• Update accounting systems (Yardi) and assist Corporate Accounting with questions related to the parking and resolution of vendor issues.

• Prepare annual income and expense budget for parking operations.

Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right's Department Fai Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/
How to Apply
Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.

Salary Range:

$85,000-$90,000

About The Company:

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use:

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.

How To Apply:

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.