Panel Manager Jobs in Oregon (NOW HIRING)

Current employees: Please apply through the employee portal to be considered for this opportunity.

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The Opportunity:

The Multnomah County Health Department's Primary Patient Care team is looking for a Licensed Practical Nurse who deeply desires to make a difference in their community.

If you are comfortable in a fast-paced environment, desire a challenge in your career, are passionate about serving our community, and want to be a part of a team that values your expertise, please apply without delay.

You will make a difference in the lives of those in our community while being a part of a team that is supportive and fun. The ideal candidate will be someone who is dependable, has great communication, is flexible, works well in a team, has a positive attitude and a commitment to serve the community. This position provides focused community and clinic health services towards the prevention of disease, the promotion of health, the reduction of disability, improving the client's self-care, using professional judgment in focused/limited assessments, screening, contributing to care planning, intervention and provides health information/education to patients. We're seeking a visionary and dynamic leader who is creative in problem solving and contributes new ideas and solutions to the organization to join our team in Integrated Clinical Services

The Licensed Practical Nurse works within the health care team and provides focused community and clinic health services directed towards the prevention of disease, the promotion of health, the reduction of disability, improving the clients self-care, using professional judgment in focused/limited assessments, screening, contributing to care planning, intervention, and provides health information/education to patients. The Panel Manager role tracks the health of the population of patient's assigned to the provider panel. Manages team communication including phone messages, fax requests, and warm hand-offs, as needed. The Panel Manager is responsible for the team InBasket within the electronic health record system and delegates requests to appropriate staff, in addition to completing those requests that are within the scope of a LPN. The Panel Manager completes needed patient visits as noted on EPIC team schedule in addition to providing focused assessments to walk-in clients. Supports providers when staffing indicates the need. Create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment. The position provides services in many languages and utilizes interpreters via phone, tablet, or in-person.

As a Licensed Practical Nurse, you will provide :

Panel Management

• Tech-Savvy Efficiency: Leverages electronic reports and scheduling systems to proactively identify and address patient needs for preventive screenings, ensuring timely care and improved health outcomes.

• Patient-Centric Preparation: Proactively conducts pre-visit activities such as chart reviews and team huddles, ensuring each patient encounter is well-prepared and personalized for optimal care.

• Collaborative Chronic Disease Management: Partners with providers and the care team to actively monitor chronic disease and prevention reports, initiating timely follow-ups or referrals to optimize patient health and well-being.

Team/Client Communication

• Communication Powerhouse: Seamlessly manages multiple communication channels (phone, email, in-person), ensuring clear and effective information flow across the care team and with patients, in any language utilizing interpreters if needed..

• Organization & Efficiency Expert: Masters both electronic and paper systems, expertly handling inboxes, scheduling, and follow-ups to keep the team running smoothly and patients well-informed.

• Patient-Centric Advocate: Proactively participates in reminder calls, follows up on no-shows, and ensures patients receive critical information about referrals, treatments, and medications.

• Detail-Oriented Documenter: Maintains accurate and comprehensive patient records, utilizing SOAP notes, EPIC phrases, and clear communication to support high-quality care and collaboration.

Provider/Team Support

• Dynamic Clinical Support: Provides comprehensive clinical assistance to providers, performing a wide range of tasks from patient intake and vitals to administering medications and assisting with procedures.

• Patient-Focused Care: Delivers compassionate and personalized care, performing focused assessments, providing patient education, and offering post-visit support to ensure optimal outcomes.

• Skilled Multitasker: Juggles diverse responsibilities seamlessly, from performing diagnostic tests and administering treatments to completing documentation and assisting with referrals.

• Team Player: Contributes to a collaborative care environment, communicating effectively with patients, providers, and colleagues to ensure exceptional patient experiences.

Resource Management and Quality Assurance/Improvement

• Proactive Problem-Solver: Takes initiative to troubleshoot equipment issues, ensuring minimal downtime and smooth workflow, while effectively communicating solutions and necessary repairs.

• Team-Oriented Collaborator: Provides valuable back-up support to colleagues, demonstrating flexibility and a willingness to go the extra mile to contribute to team success.

• Quality-Driven Performer: Actively participates in quality control/assurance activities, showcasing a commitment to accuracy, efficiency, and continuous improvement.

• Adaptable & Eager Learner: Embraces new challenges, from process improvement projects to potential vaccine lead responsibilities, demonstrating a desire to grow and develop within the role.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

• An Associate's degree or a Bachelor's degree in nursing from an accredited nursing program

• Possession of, or ability to obtain, an appropriate and valid license to practice as a Licensed Practical Nurse issued by the State of Oregon by the time of hire

• A minimum one (1) year of nursing experience

• BLS/CPR certification required

Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain in your application how you meet any of the following preferred qualifications/transferable skills.

• Experience providing services to diverse and vulnerable communities

• Demonstrated experience in primary care

• Experience with Medical Home, FQHC

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

The Application Packet:

You must submit all requested items below. Failure to do so may be deemed as an incomplete application.

1. An online application; AND

2. Resume demonstrating you meeting minimum qualifications; AND

3. A cover letter that expands on your resume, addressing why you are interested in this opportunity and provides specific examples to demonstrate how your experience and skills align with the descriptions in the "Overview" section of this job posting, and meet the minimum and preferred qualifications of this position.

Note: The application, resume, and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the 'Overview' and 'To Qualify' sections of this job posting. Please be thorough, as these materials will be used to determine your eligibility for an interview.

The Selection Process:

• Initial review of minimum qualifications.

• Evaluation of application materials to identify the most qualified candidates.

• Consideration of top candidates in order of rank and score from the list of eligible candidates. This may include phone interviews, panel interviews, and/or additional exams to determine the best candidates for the position.

• Professional reference checks.

Only apply once for this opportunity.

Note: The eligible list created from this recruitment may be used to fill regular, full or part time, temporary, On Call and limited duration assignments.

Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.

Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.

Salary/Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

Serving the Public, Even During Disasters

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

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Application information may be used throughout the entire selection process. This process is subj...