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Pact Team Case Manager Jobs (NOW HIRING)

Lifeline Connections

PACT Supervisor

Vancouver, WA · On-site

$36 - $39/hr

Monitors and oversees all team operations, leads regular team clinical meetings, and supervises all ... Services include the use of empirically-based psychotherapies, case management, and psychiatric ...

Carastar Health

ACT Team Case Manager

Montgomery, AL · On-site

$29K - $44K/hr

The case manager is a member of an interdisciplinary team that includes nursing, therapy, case management, and psychiatric services. This is a full-time position. Carastar has two ACT teams, one with ...

Carastar Health

ACT Team Case Manager

Montgomery, AL · On-site

$29K - $44K/hr

The case manager is a member of an interdisciplinary team that includes nursing, therapy, case management, and psychiatric services. This is a full-time position. Carastar has two ACT teams, one with ...

Behavioral Health Network, Inc.

LPN-PACT

Worcester, MA · On-site

$32 - $37.50/hr

Collaborative Clinical Team - Work under the guidance of the Medical Director and PACT Team Leader alongside psychiatrists, nurses, case managers, and peer specialists in a true team-based model

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How much do pact team case manager jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for pact team case manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What is a PACT Team Case Manager?

A PACT Team Case Manager is a mental health professional who works as part of a multidisciplinary team to provide comprehensive, community-based care to individuals with severe and persistent mental illnesses. PACT stands for Program of Assertive Community Treatment, and the case manager coordinates services such as therapy, medication management, housing assistance, and vocational support. Their goal is to help clients live independently in the community, reduce hospitalizations, and improve quality of life. They often visit clients in their homes or other community settings and work closely with other team members including nurses, psychiatrists, and social workers.

What are the main challenges a PACT Team Case Manager faces when coordinating services for clients with complex needs?

As a Pact Team Case Manager, one of the primary challenges is balancing the coordination of care across multiple service providers, such as mental health professionals, housing agencies, and medical staff, while ensuring that each client's unique needs are met. Clients often present with co-occurring disorders and may have inconsistent engagement, requiring creative and persistent outreach. Additionally, case managers must maintain detailed documentation and regularly update individualized service plans, all while working collaboratively in a multidisciplinary team environment. These challenges are balanced by the opportunity to make a significant impact on clients' stability and quality of life.

What are the key skills and qualifications needed to thrive as a PACT Team Case Manager, and why are they important?

To thrive as a PACT Team Case Manager, you need a background in social work, psychology, or a related field—often with a relevant degree and licensure—plus experience in mental health case management. Familiarity with electronic health records (EHRs), case management software, and community resource databases is typically required. Strong communication, problem-solving, and empathy are crucial for building trust and effectively supporting clients with complex needs. These skills and qualifications are essential for coordinating holistic care, promoting client recovery, and ensuring positive outcomes in community-based mental health settings.

Is a Pact Team Case Manager a stressful job?

A Pact Team Case Manager role can be stressful due to the responsibility of supporting clients with complex needs and managing multiple cases simultaneously. The job often requires strong organizational skills, emotional resilience, and the ability to handle challenging situations regularly.

What cities are hiring for Pact Team Case Manager jobs?

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What states have the most Pact Team Case Manager jobs?

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What are popular job titles related to Pact Team Case Manager jobs?

For Pact Team Case Manager jobs, the most frequently searched job titles are:

Infographic showing various Pact Team Case Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.

PACT Supervisor

Vancouver, WA • On-site

Lifeline Connections
Health Care and Social Assistance • 51 - 200 employees
Learn more about Lifeline Connectionsexternal

$36 - $39/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions.

Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest, we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive.

Our Mission - Through superior customer service, high quality programs, and well-trained and dedicated staff, we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions.

POSITION TITLE: PACT Program Clinical Supervisor Exempt Position

RESPONSIBLE TO: Program Director

MAJOR DUTIES: The Clinical Supervisor establishes, administers, and directs the program of Assertive Community Treatment (ACT), a self-contained clinical team which assumes responsibility for directly providing needed treatment, rehabilitation, and support services to identified clients with severe and persistent mental illnesses; supervises and evaluates the multidisciplinary team in conjunction with appropriate psychiatric support to ensure service excellence and courteous, helpful, and respectful services to program clients; and functions as a practicing clinician on the team.

  1. Has full clinical, administrative, and supervisory responsibility to the team
  2. Monitors and oversees all team operations, leads regular team clinical meetings, and supervises all PACT team members (excluding psychiatric care provider), on a weekly basis through group and/or individual supervision (each supervision must be at least 20 minutes in length) 
  3. Oversees staff scheduling to assure appropriate coverage for day, evening, weekend, holiday shifts, and on-call hours
  4. Is responsible for outreach and recruitment in the community and development of strong connections to referral sources; leads the screening process for referrals, ultimately determining whether clients meet admission criteria for the program 
  5. Leads staff recruitment, interviewing, hiring, orientation, and performance reviews
  6. Provides direct services to clients and/or natural supports, approximately 8 hours a week
  7. When serving in the role of “primary,” takes the lead on pulling together the Integrated Assessment, team case conceptualization, and treatment planning
  8. Initiates and maintains relationships, in coordination with other staff, with law enforcement, other human services agencies, and informal community resources (e.g., landlords, employers)
  9. Provides symptom education for clients and natural supports, as well as assistance in developing healthy coping strategies/symptom management skills
  10. Connects natural supports with resources, such as the local NAMI chapter
  11. Provides services to clients in the community and in facilities, such as jail, E&T, ED, etc. Services include the use of empirically-based psychotherapies, case management, and psychiatric rehabilitation. May also lead comprehensive assessments, treatment planning, and crisis planning for clients for whom they are the primary clinician
  12. Maintains a working knowledge of crisis intervention techniques and can access and coordinate with appropriate crisis intervention resources in the community, especially if hospitalization is required
  13. Provides cross training on empirically supported psychotherapies and models these skills for other team members 
  14. Must be amenable to municipal travel for community visits and outreach and be able to work non-conforming hours to meet with clients/provide services


KNOWLEDGE AND SKILLS REQUIRED BY THE POSITION:

 

  1. MHP required, master’s degree in nursing, social work, psychiatric rehabilitation, or psychology preferred. Licensed in the State of Washington as a LMHC, LMFT, or LICSW preferred
  2. Has strong clinical skills and experience providing treatment to persons with severe and persistent mental illnesses. Three years’ experience in diagnostic screening and assessment or care of individuals of psychotic disorders, and expertise in working with individuals with schizophrenia-spectrum disorders, and their families, utilizing empirically-based psychotherapies such as CBT for psychosis (CBTp) and Acceptance and Commitment Therapy (ACT) preferred.
  3. Have a clear understanding of the characteristics and problems of adults with severe and persistent mental illnesses and be knowledgeable about the ACT model.
  4. Qualified Approved Supervisor for training in chemical dependency and/or mental health preferred, but not required.
  5. Has skills and competence to establish supportive trusting relationships with persons with SMI. Respect for client rights and personal preferences in treatment, are essential.
  6. Valid Driver’s license for the state of Washington.


COMPLEXITY

 

The incumbent provides agency based services to patients in seeking treatment. Strong communication skills, sound judgment, and creativity are required to help implement and deliver support services that meet the complex needs of the patients.



PERSONAL CONTACTS

 

Contacts are with members of the treatment team, patients, significant others of the patients, administrative, supervisory and clerical personnel, employers, representatives of various community agencies specializing in the treatment of chemical abuse, related community representatives including lawyers, parole officers, and other court officials. All personal contacts are carried out in accordance with federal and state statues, laws and regulations dealing with the confidentiality of alcohol and drug dependent client records.



PHYSICAL DEMANDS

 

While performing the essential functions of the job, the employee is regularly required to sit, speak clearly, hear and use hands and fingers to manipulate writing utensils and keys on a keyboard. The employee is occasionally required to stand, walk, reach with hands or arms, stoop, kneel, crouch or lift and/or move maximum of 15 lbs.



WORKING ENVIRONMENT


Working hours are spent indoors in offices or meeting rooms or in the community meeting with patients in their homes or health clinics. Occasional supervision of outdoor activities, visits to community agencies, and participation in staff retreats and staff development activities may be required.


IMMEDIATE SUPERVISOR: Program Director 


Salary: $36.00 - 39.00/hr DOE

Application Process:
To apply electronically for this position, please click "Apply Now" or visit our ADP career center. For more information on this and other positions, please visit our website at www.lifelineconnections.org

The Benefits:

Lifeline Connections strives to be an employer of choice by offering regular and full-time employees a robust and highly competitive benefits package designed to support both personal and family well-being. Our comprehensive benefits include multiple options for medical, dental, and vision coverage for employees and their eligible dependents.

In addition, Lifeline Connections provides employer-paid Short Term Disability, Long Term Disability, and Life Insurance, along with access to supplemental coverage options. Full-time employees and eligible part-time employees may also enroll in our 401(k) retirement plan, helping support long-term financial wellness.

Beyond benefits coverage, Lifeline Connections is proud to offer generous paid time off. Both full-time and part-time employees earn PTO at competitive accrual rates that increase with years of service, allowing for meaningful time away from work. Employees also receive paid holidays and personal holidays, reinforcing our commitment to work-life balance and employee well-being.