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How much do pact team case manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for pact team case manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What is a PACT Team Case Manager?

A PACT Team Case Manager is a mental health professional who works as part of a multidisciplinary team to provide comprehensive, community-based care to individuals with severe and persistent mental illnesses. PACT stands for Program of Assertive Community Treatment, and the case manager coordinates services such as therapy, medication management, housing assistance, and vocational support. Their goal is to help clients live independently in the community, reduce hospitalizations, and improve quality of life. They often visit clients in their homes or other community settings and work closely with other team members including nurses, psychiatrists, and social workers.

What are the main challenges a PACT Team Case Manager faces when coordinating services for clients with complex needs?

As a Pact Team Case Manager, one of the primary challenges is balancing the coordination of care across multiple service providers, such as mental health professionals, housing agencies, and medical staff, while ensuring that each client's unique needs are met. Clients often present with co-occurring disorders and may have inconsistent engagement, requiring creative and persistent outreach. Additionally, case managers must maintain detailed documentation and regularly update individualized service plans, all while working collaboratively in a multidisciplinary team environment. These challenges are balanced by the opportunity to make a significant impact on clients' stability and quality of life.

What are the key skills and qualifications needed to thrive as a PACT Team Case Manager, and why are they important?

To thrive as a PACT Team Case Manager, you need a background in social work, psychology, or a related field—often with a relevant degree and licensure—plus experience in mental health case management. Familiarity with electronic health records (EHRs), case management software, and community resource databases is typically required. Strong communication, problem-solving, and empathy are crucial for building trust and effectively supporting clients with complex needs. These skills and qualifications are essential for coordinating holistic care, promoting client recovery, and ensuring positive outcomes in community-based mental health settings.

Is a Pact Team Case Manager a stressful job?

A Pact Team Case Manager role can be stressful due to the responsibility of supporting clients with complex needs and managing multiple cases simultaneously. The job often requires strong organizational skills, emotional resilience, and the ability to handle challenging situations regularly.

What cities are hiring for Pact Team Case Manager jobs?

Cities with the most Pact Team Case Manager job openings:

What states have the most Pact Team Case Manager jobs?

States with the most job openings for Pact Team Case Manager jobs include:

What are popular job titles related to Pact Team Case Manager jobs?

For Pact Team Case Manager jobs, the most frequently searched job titles are:

Infographic showing various Pact Team Case Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.

Case Manager - PACT

Tacoma, WA • On-site

Comprehensive Life Resources
Offices of Mental Health Practitioners • 201 - 500 employees
Learn more about Comprehensive Life Resourcesexternal

$22.83 - $31.15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Comprehensive Life Resources rating

5.5

Company rating: 5.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

PACT program

$22.83 - $31.15

Additional compensation may include shift differentials, stipends and/or longevity pay.

Full Time

Schedule: Monday through Friday

Comprehensive Life Resources is looking for a qualified Case Manager to join our PACT team in downtown Tacoma Washington.

We offer - Medical, Dental, and Vision with 100% paid premiums for employees. 11 paid holidays, 403(b)-retirement plan, Life Insurance, Long term Disability, Employee Assistance Program (up to 6 consultations per year), Mileage reimbursement, Tuition Assistance, Paid Sick leave and Vacation, Bereavement Leave, Student Loan Repayment, and Continuing Education Assistance. All benefits contingent on working a scheduled 40hrs a week.

Scope

PACT is a multi-disciplinary team in the community, which provides intensive support services for individuals experiencing severe and persistent mental illness. The PACT team is comprised of Case Managers, Mental Health Professionals, Certified Peers, Vocational Counselors, and Nurses.
 

The PACT Case Manager is responsible for developing and implementing treatment plans, providing individual and group therapy and coordinating care with other professionals and agencies.
 

PACT is an evidence-based program, with fidelity oversight from University of Washington. Monthly training is provided by UW Spirit Lab. Come join a highly successful PACT Team, of like-minded professionals committed to excellence and collaboration.

Responsibilities

  • Provide both case management and behavioral health support services, including, but not limited to assisting clients with paperwork, self-care, advocacy, and resource acquisition.

  • Be trained and use Motivational Interviewing and other evidence-based practices

  • Provide psychoeducation to clients and their natural supports about behavioral health conditions, treatments and navigating systems.

  • Provide case coordination, working within a multi-disciplinary team environment.

  • Facilitate psychoeducation and skills groups as defined by program needs.

  • Connect clients with internal and external supports and services.

  • Attend/facilitate treatment team meetings, staff meetings, and designated staff training and consultation sessions as assigned.

  • Ensure that ethical and professional standards of practice are maintained by following all CLR policies and seeking regular consultation.

  • Actively participate in clinical supervision and training for continued professional growth.

Competencies

  • Willingness to understand and respect diverse backgrounds and a commitment to culturally competent practice.

  • Demonstrates ethical decision-making skills and appropriate boundaries.

  • Promote whole health care as a key to people’s recovery and quality of life.

  • Open to feedback, is accountable, and contributes to a positive work environment.

  • Develops and maintains a self-care plan, including seeking supervision when needed.

  • Ability to complete paperwork within required timeframes, meeting content requirements.

  • Able to meet weekly client service provisions (hours of service).

  • Ability to seek out and learn about available community supports and resources for assigned clients.

Qualifications

  • AA degree in a human services field with two years relevant experience or BA required.  
  • WA State credential or ability to become credentialed
  • If this role requires driving, must have valid driver’s license, proof of insurance, and working vehicle.
  • Proficiency in common Microsoft applications
  • Strong written and verbal communication skills
  • Demonstrated ability to prioritize deadlines, work independently, take initiative, and maintain confidentiality

Comprehensive Life Resources is proud to be an Equal Employment Opportunity Employer.  We do not discriminate based upon race, religion, color, national origin, gender, pregnancy, sexual orientation, gender identity, gender expression, age, veteran status, disability status, and any other applicable legally protected characteristics and or class. 

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