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Job Summary:
Intelliswift, an LTTS Company, is seeking a Project Manager I to oversee IT projects and ensure deliverables are met according to business needs. The role involves managing project documentation, coordinating with cross-functional teams, and leading project communications and meetings.
Responsibilities:
• Serves as IT Project Manager representing the business function at project or workstream level and tracking business function deliverables in the assessment, planning, and implementation of systems and tools based on business processes and business needs.
• Provides business project / initiative oversight, during planning, development, execution and closeout of project work, and project management methodology expertise Responsible for the overall direction, coordination, implementation, execution, control and completion of project ensuring consistency with program strategy, commitments and goals.
• Serves as the lead project manager representing the business functions on an initiative to assess the scope and usage of our tools as well as managing certain operational activities, such as change request review and prioritization for the current solution.
• Project Managers are expected to independently manage complex projects across multiple platforms adapting specific tools, templates, and business process in these areas.
• Responsible and accountable for up-to-date project documentation following the relevant methodology.
• Works closely with a host of cross-functional partners and stakeholders, including project leadership and team members, IT partners and others during lifecycle of project.
• Participates in and/or otherwise leads business and project requirements gathering and other related systems and customer needs analysis Communicate proactively with program and project team regarding progress, issues and plans for resolution.
• Develop and use project plans to coordinate participants and track and report progress.
• Operate with a high degree of autonomy and professionalism.
• Accountable for effectively and efficiently coordinating and managing ongoing project meetings, presentations and communications.
• Works with business process owners, project team members, OCMs, systems trainer and systems support to ensure an effective and efficient implementation.
• Accountable for collaborating with project leadership to plan and execute project closeout meeting.
• Partners with project lead(s) to finalize and communicate meeting outcomes with project sponsor, team members, and stakeholders.
• Responsible for Project communications, task tracking with other gRED teams, attendance at meetings including some early morning calls with European based teams.
• Responsible to track and follow up with impact analysis, testing, feedback consolidation, project plan preparation & implementation.
• Host meetings with business and technical teams and present project goals and milestones.
• Work closely with the Global Infrastructure team & Informatics teams.
• Responsible for Creation of documentation that follows IT Project Management Methodology process, such as, Solution Architecture, Test Plan, UAT status, Test Summary Report, Deployment Plan, Operational Support Plan.
• Responsible for attending and managing deployment/release meetings (occasionally over weeknights/weekends are expected).
• The person will also be responsible for participating in production support/ incident war room calls.
Qualifications:
Required:
• B.A./B.S. in Computer science or related discipline with a minimum of 8 years experience in IT project management is required.
• ACTIVE DIRECTORY
• IT INFRASTRUCTURE
• EXCELLENT ORGANIZATIONAL SKILLS
• IT PROJECT MANAGEMENT
• UAT TESTING
• Strong project management skills.
• Ability to assess change requests from the user community and prioritize to prepare a release plan.
• Ability to influence with or without authority, facilitate groups with diverse perspectives, bring teams to consensus/alignment.
• High tolerance for ambiguity, able to create order from chaos.
• Takes accountability for actions, drives results, learns from mistakes.
• Is direct and truthful and therefore widely trusted.
• Delivers on promises, goals, and expectations.
• Makes quality decisions and resolves problems rapidly.
• Ability to communicate effectively up and down, at all levels of the organization, teach and present complex and/or new ideas with clarity and simplicity.
• Excellent planning and prioritization skills with the ability to multitask and adapt.
• Able to synthesize large amount of information.
• Able to deliver results despite shifting environment.
• Ability to define problem statement clearly and accurately and apply structured and disciplined methodology to identify data-driven root causes.
• Innovative and effective in solution development, risk mitigation, and execution.
• Expertise in the drug development process.
• Knowledge of relevant regulatory requirements (e.g. FDA & EU) applicable to various stages of drug development, including cGMP.
• Experience with systems maintenance/improvements and systems integrations in support of business processes.
• Good knowledge of Regulatory systems and processes.
• Experience of influencing and negotiating at management level to achieve delivery.
• Strong understanding of Information Systems.
• Good experience with Project management tools such as Jira, Smartsheet is required.
• IT service management experience is a must.
• Outstanding customer service and interpersonal & communication skills are must.
• Excellent organizational skills, attention to detail, and ability to prioritize tasks.
• Communicate clearly with technical and non-technical audiences, both verbally and written.
• Excellent English skills.
• Must be self-starter with passion for continuous self-improvement.
• Process centric and Technical knowledge are required to be successful in this role.
Preferred:
• Advanced degree preferred.
• ITIL certification will be an advantage.
• ServiceNow expertise in setting up ITSM processes and CMDB exposure will be an advantage.
• Tableau experience will be an advantage along with advance excel analytical skills.
• Experience in Identity access management and understanding of security concepts such as LDAP, SSO, AD, etc.
• Experience with working on desktop/Mac & Active directory upgrades will be an advantage.
Company:
"Intelliswift, an LTTS Company, delivers world-class Digital Product Engineering, Data Management, Analytics & AI, and Digital Ent Solutions It is a sub-organization of L&T Technology Services, Ltd.. Founded in 2001, the company is headquartered in Newark, USA, with a team of 1001-5000 employees. The company is currently Late Stage.