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Overnight Warm Line Counselor Jobs in Raleigh, NC

CAMP ROYALL DIRECTOR

Moncure, NC · On-site

$12.25 - $17/hr

Camp Royall is accredited by the American Camping Association, and counselor-to-camper ratios of 1 ... warm, and sometimes a little smelly. ASNC provides the tools needed for a comfortable ...

CAMP ROYALL DIRECTOR

Moncure, NC · On-site

$12.25 - $17/hr

Camp Royall is accredited by the American Camping Association, and counselor-to-camper ratios of 1 ... warm, and sometimes a little smelly. ASNC provides the tools needed for a comfortable office ...

Overnight Warm Line Counselor information

See Raleigh, NC salary details

$17

$27

$46

How much do overnight warm line counselor jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for overnight warm line counselor in Raleigh, NC is $27.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.45 and $32.69 per hour, depending on experience, location, and employer.

What is the difference between Overnight Warm Line Counselor vs Crisis Hotline Counselor?

AspectOvernight Warm Line CounselorCrisis Hotline Counselor
Required CredentialsHigh school diploma or equivalent; some roles may require mental health certificationHigh school diploma or equivalent; often requires crisis intervention training
Work EnvironmentRemote or community-based, overnight shifts, informal settingCall centers, emergency services, 24/7 hotlines, often in a formal setting
Employer & IndustryNonprofits, mental health organizations, community servicesEmergency services, mental health agencies, government programs

Overnight Warm Line Counselors provide peer support during overnight hours, focusing on emotional well-being in a less crisis-driven context. Crisis Hotline Counselors handle urgent mental health crises, often requiring specialized training. Both roles involve supporting individuals in distress but differ in scope, environment, and urgency.

What is an overnight warm line counselor?

An Overnight Warm Line Counselor is a mental health professional or trained peer who provides non-emergency emotional support over the phone during nighttime hours. They listen to callers who may be experiencing stress, loneliness, or mild mental health concerns, offering empathy and guidance. Unlike crisis hotlines, warm lines are typically for individuals who need someone to talk to but are not in immediate danger. The counselor's role is to provide a safe, supportive space and resources if needed, helping callers feel less isolated during overnight hours.

What unique challenges might I face as an overnight warm line counselor, and how can I prepare for them?

As an Overnight Warm Line Counselor, you may encounter challenges such as managing fatigue during late-night shifts, responding to callers experiencing acute emotional distress, and working with limited on-site supervision. It's important to develop strong self-care routines, maintain healthy sleep habits outside of your shift, and utilize peer support or debriefing opportunities your organization provides. Staying familiar with referral resources and crisis protocols will help you provide effective support to callers while maintaining your own well-being.

What are the key skills and qualifications needed to thrive as an overnight warm line counselor?

To thrive as an Overnight Warm Line Counselor, you need strong active listening skills, crisis intervention training, and typically a background in psychology, social work, or peer support. Familiarity with call center software, documentation systems, and knowledge of community resources are common technical requirements. Emotional resilience, empathy, and effective communication are critical soft skills for providing support during late-night hours. These skills are essential to ensure callers in distress receive compassionate, timely assistance and are directed to appropriate resources.
What are the most commonly searched types of Warm Line Counselor jobs in Raleigh, NC? The most popular types of Warm Line Counselor jobs in Raleigh, NC are:
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$12.25 - $17/hr

Full-time, Part-time

Posted 18 days ago


Job description

Camp Royall Director  

Make an impact. Lead with purpose. Build a camp experience that changes lives.  

The Autism Society of North Carolina (ASNC) is seeking an organized, and mission-driven leader to serve as Camp Royall Director.  Camp Royall is the nation's largest and oldest camp for people with autism. Nestled on 133 wooded acres near Pittsboro, Camp Royall offers year-round programming — from summer overnight and day camps to teen retreats, adult weekends, and family fun days — where campers ages 4 to adulthood build skills, gain confidence, and make lifelong friends in a loving, accepting environment.  

Reporting to the Recreation and Camp Services Director, the Camp Royall Director provides oversight for every aspect of camp life — programming and camper experience, staff hiring and training, a $1.5M annual operating budget, property and facilities, and community and donor relationships. In this role, you'll be the driving force behind an inclusive, joyful, and safe environment where campers with autism can thrive, and where staff and families feel supported every step of the way.  

This is a rare opportunity to lead a nationally recognized, iconic, mission-driven camp that improves lives throughout the year — for campers, families, and the college students and young professionals who become camp counselors. If you're an organized, empathetic leader who understands the unique needs of individuals with autism and knows how to inspire a team, we want to hear from you.  

About Camp Royall  

Located in Chatham County near Pittsboro, Camp Royall is a hub of year-roundactivitythatoffersa caring, supportive atmosphere and celebrateseach individual. Campers enjoy classic camp fun — swimming, arts and crafts, hiking, hayrides, and boating — all within a structured environment designed around the needs of individuals with autism. Camp Royall is accredited by the American Camping Association, and counselor-to-camper ratios of 1:1 or 1:2 ensure every camper is understood, supported, and celebrated.  

This role blends office-based work with plenty of time outdoors, in the gym, and in other recreational settings — where it can be loud, warm, and sometimes a little smelly. ASNC provides the tools needed for a comfortable officeworkspace andwill helpidentifywhat'sneeded to succeed incamp'soutdoor and recreational environment.The culturevalues innovation, inclusivity, and a positive attitude, with team-building and social events throughout the year.   

What You'll Do  

Shape the Camp Experience  
Bring vision and creativity to camp programming — building the annual calendar, overseeing the design and implementation of engaging activities, and serving as the primary point of contact for parents and guardians.  

Lead and Develop Your Team  
Supervise a team of full and part-time staff. Design and deliver comprehensive staff training covering behavior management, safety protocols, and daily operations — setting your team up to succeed and campers up to flourish.  

Drive Financial Health  
Partner on annual budget planning, oversee fiscal management year-round, and keep programs aligned with revenue goals. Collaborate with the Development team to nurture relationships with current and prospective donors.  

Recruit and Grow Our Community  
Lead staff recruitment and hiring to meet key benchmarks, while promoting camp programs to attract participants, staff, interns, and volunteers alike.  

Collaborate Across the Organization  
Work cross-functionally with departments throughout the organization to keep camp operations running smoothly and in sync with broader organizational goals.  

Oversee Property and Facilities  
Partner with property staff on ongoing maintenance, facility improvements, and event setup — helping shape a camp environment that's safe, welcoming, and built to last.  

Manage Administrative Operations  
Collaborate with HR on employee matters and oversee camp program registration, ensuring smooth operations behind the scenes.  

What You Bring  

  • A Bachelor's degree from a four-year college or university related to developmental disabilities, plus at least 2 years of supervised experience working with individuals with autism, intellectual/ development disabilities, similar populations 

  • OR 2 years of supervisory experience (in a camp, school, childcare, day program, afterschool, or residential setting), plus 2 years of supervised experience in a similar setting serving people with autism  

Ready to lead a team, build community, and create unforgettable experiences for campers and families? We'd love to meet you.