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Overnight Voip Engineer Remote Jobs (NOW HIRING)

Onco360

Telecommunications Engineer II

New Hyde Park, NY · On-site +1

$85K/yr

Engineer office and remote work telecom solutions that support a "work from anywhere" model through ... Required: Advanced technical knowledge of VoIP strategies including architecture, design ...

Onco360

Telecommunications Engineer II

Houston, TX · On-site +1

$78K/yr

Engineer office and remote work telecom solutions that support a "work from anywhere" model through ... Required: Advanced technical knowledge of VoIP strategies including architecture, design ...

Canon Medical Systems

Remote Support Engineer

$86K - $138K/yr

Remote Support Engineer - req1732 OVERVIEW The Customer Solutions Center (CSC) Remote Support ... Work day, evening, and overnight shifts on a rotating basis * Participate in a rotating weekend and ...

GovWorx

Staff Engineer

$150K - $180K/yr

Remote (U.S.-based, U.S. Citizens Only) Type: Full-Time Clearence: Must pass FBI fingerprint and ... Strong understanding of VOIP/Telephony including protocols like SIP, SDP, SIPREC, RTP, etc.

Zebra Technologies

The Senior Sales Engineer will be accountable for supporting Senior Account Managers specifically ... Expertise in VOIP technologies #LI-Remote Equal Opportunity Employer: Zebra is an equal opportunity ...

Nooks

Technical Support Engineer - US Remote

As a Technical Support Engineer, you'll leverage your technical expertise and problem-solving ... Experience of telephony, VoIP, and network troubleshooting. * Experience writing/editing customer ...

Canon Medical Systems

Remote Support Engineer -XR/VL

$86K - $138K/yr

Remote Support Engineer -XR/VL - req1697 OVERVIEW The Customer Solutions Center (CSC) Remote ... Work day, evening, and overnight shifts on a rotating basis * Participate in a rotating weekend and ...

SupplyHouse.com

Network Engineer

$88K - $110K/yr

This is a remote position open to individuals who live in, or are open to relocating to, the ... Design, deploy, and support Voice, VoIP, and video conferencing solutions * Assist with phone ...

Next IT

T3 Remote Networking Engineer

Muskegon, MI · On-site +1

T. team is certified in the selection, implementation, and support of Microsoft, VMware, Cisco, VoIP, and networking, along with website development, internet marketing, and e-commerce platforms.

Canon Medical Systems

Remote Support Engineer -MR/CT/VL

$86K - $138K/yr

Remote Support Engineer -MR/CT/VL - req1695 OVERVIEW The Customer Solutions Center (CSC) Remote ... Work day, evening, and overnight shifts on a rotating basis * Participate in a rotating weekend and ...

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Overnight Voip Engineer Remote information

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How much do overnight voip engineer remote jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for overnight voip engineer remote in the United States is $52.51, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $62.74 per hour, depending on experience, location, and employer.

What does an overnight VoIP engineer remote do?

An Overnight VoIP Engineer working remotely is responsible for monitoring, maintaining, and troubleshooting Voice over IP (VoIP) systems during overnight hours. Their primary duties include ensuring uninterrupted voice communications, resolving technical issues, and performing routine maintenance and upgrades on VoIP infrastructure. They may also respond to incidents, coordinate with other IT teams, and provide support to users experiencing voice communication problems. Working remotely, they use secure connections and monitoring tools to manage systems outside of traditional business hours.

What are some unique challenges faced by overnight VoIP engineers working remotely, and how can they be addressed?

Overnight VoIP Engineers working remotely often encounter challenges such as resolving urgent service outages during off-peak hours with limited immediate team support. They must also manage effective communication across different time zones and ensure thorough documentation for handoffs to daytime teams. To address these challenges, it's important to develop strong troubleshooting skills, maintain clear written communication, and utilize collaboration tools for efficient knowledge transfer. Proactively setting up escalation protocols and participating in regular team syncs can also help ensure smooth operations and continuous service reliability.

What are the key skills and qualifications needed to thrive as an overnight VoIP engineer remote, and why are they important?

To thrive as an Overnight VoIP Engineer (Remote), you need a solid understanding of networking fundamentals, VoIP protocols (such as SIP and RTP), troubleshooting skills, and typically a degree in computer science or a related field. Familiarity with VoIP platforms (like Cisco, Avaya, or Asterisk), network monitoring tools, and certifications such as CCNA or CCNP Collaboration are highly valuable. Strong problem-solving abilities, attention to detail, and effective remote communication skills are essential soft skills for this role. These competencies ensure reliable voice services, quick resolution of issues outside regular hours, and seamless collaboration with remote teams.

What is the difference between Overnight Voip Engineer Remote vs Voip Support Specialist?

AspectOvernight Voip Engineer RemoteVoip Support Specialist
CredentialsVoIP certifications, network knowledgeVoIP certifications, customer service skills
Work EnvironmentRemote, technical setup, network monitoringRemote or on-site, customer support focus
Industry UsageTelecommunications, IT companiesTelecommunications, tech support firms
Search IntentTechnical VoIP roles, remote VoIP jobsCustomer support, VoIP troubleshooting

Overnight Voip Engineer Remote roles focus on technical network setup, maintenance, and troubleshooting, often requiring advanced certifications. Voip Support Specialist positions emphasize customer service and troubleshooting, with a broader focus on user issues. Both roles are remote and industry-specific, but differ in technical depth and support focus.

More about Overnight Voip Engineer Remote jobs

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What are the most commonly searched types of Voip Engineer Remote jobs?

The most popular types of Voip Engineer Remote jobs are:

What states have the most Overnight Voip Engineer Remote jobs?

States with the most job openings for Overnight Voip Engineer Remote jobs include:

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The top searched job categories for Overnight Voip Engineer Remote jobs are:

Overnight Voip Engineer Remote jobs near you
Infographic showing various Overnight Voip Engineer Remote job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $109,219 per year, or $52.5 per hour.

Telecommunications Engineer II

Onco360

New Hyde Park, NY • On-site, Remote

$85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Onco360 rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

20th of 113 rated pharmacies

Job description

Are you searching for an IT Position with a growing company that makes a difference? We are looking for a Telecommunications Engineer II to join our team!
Onco360 Pharmacy is a unique oncology pharmacy model, created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Our Onco360 Corporate Office in New Hyde Park, NY has an immediate need for a Telecommunications Engineer II.
We offer a competitive salary starting at $85K and company benefits!
Benefits
  • Medical, Dental amp; Vision insurance
  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Paid Volunteer Day
  • Floating Holiday
  • Referral Incentive
  • Paid Life, and short amp; long-term disability insurance
Summary
The IT Telecom Engineer II is responsible for the design, implementation, optimization, operation, and maintenance of telecommunications systems hardware, software, and related infrastructure. This individual serves as a senior technical resource within the telecom function and is expected to contribute to the strategic planning, architecture, engineering, and continuous improvement of enterprise telecommunications solutions. This role is also responsible for a broad range of tasks, including the architecture, implementation, configuration, and day-to-day administration and support of our telecommunications and contact center environment, including hardware and software supported with Mitel, Microsoft, VMware, and other voice and collaboration technologies. Responsibilities range from architecture, engineering, evaluation, configuration, installs, upgrades, optimization, troubleshooting, deployment, and support of telephone infrastructure services and systems including voice services, call center applications, conferencing platforms, integrations, monitoring, and maintenance of systems. This role will also evaluate and audit telecommunications networks, systems, and hardware for integrity, resiliency, scalability, and capacity planning.
Major Responsibilities
  • Architect, engineer, implement, and support enterprise telecom On Prem and cloud contact center solutions in a Pharmacy or Healthcare call center environment.
  • Lead the design, configuration, and optimization of voice infrastructure, including PBX, VoIP, SIP, call routing, survivability, redundancy, and high availability solutions.
  • Design and implement complex IVR integrations with business systems and advance natural language solutions to improve customer experience and achieve higher contact center containment rates.
  • Provide advanced design, engineering, deployment, and support for call center applications such as ACD, IVR, AES, Taske, CTI, WFM, PBX CDR, monitoring systems, and related telecom applications to optimize call center operations.
  • Serve as a technical lead for Mitel telecom architecture, system design, upgrades, integrations, and lifecycle management.
  • Design, configure, deploy, and support voice services on Mitel PBX, VoIP platforms, modular messaging, and call center applications.
  • Develop telecom architecture standards, engineering documentation, configuration baselines, and support procedures for enterprise voice and collaboration systems.
  • Provide engineering oversight and implementation of telecom server patching, upgrades, and lifecycle maintenance for systems across all sites.
  • Build, maintain, and support a critical systems 24x7x365 call center environment with a focus on resiliency, performance, and scalability.
  • Design and support scalable, feature-rich conferencing and collaboration solutions across multiple software vendors such as Teams, Zoom, and WebEx.
  • Engineer office and remote work telecom solutions that support a “work from anywhere” model through scalable voice, video, and collaboration technologies.
  • Document requirements, design solutions, and build effective IT business continuity and disaster recovery plans, including table-top and real-world scenarios for telecom systems.
  • Develop new system and application implementation plans, technical documentation, custom scripts, and testing procedures to ensure operational reliability and successful deployments.
  • Provide technical leadership and guidance to other IT team members on telecom systems, standards, tools, and best practices.
  • Log and update support incidents using problem management tools, maintain historical records, and related problem documentation. Adhere to and ensure compliance with all change control practices.
  • Interface with vendors, carriers, and maintenance providers to engineer, support, and maintain systems in a manner that limits downtime and optimizes performance.
  • Act as a primary technical resource and escalation point for telecom providers, cloud-solution vendors, and internal stakeholders.
  • Ensure high availability, performance, security, and reliability of mission-critical telecom resources.
  • Develop, maintain, and provide performance, availability, utilization, and capacity reports, along with recommendations for improvements.
  • Participate in long-term telecom roadmap planning, technical evaluation of new technologies, and infrastructure modernization initiatives.
  • Perform other tasks as assigned.
  • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Education/Learning Experience
  • Required: Bachelor’s degree in information technology, Networking, Engineering, Telecommunications, or a related field or combination of education and equivalent experience.
Work Experience
  • Required: 5+ years of experience supporting and engineering IP telecommunications infrastructure, telecom systems, or hardware within a call center environment. Strong experience with enterprise voice platforms, VoIP systems, SIP, telecom architecture, and telephony applications such as IVR, call recording, call management systems, CTI, and workforce management tools.
  • Desired: Mitel and/or Avaya experience highly desired for this role. Experience in healthcare environments is highly desirable. Experience designing and supporting highly available and multi-site telecom environments is preferred.
Skills/Knowledge
  • Required: Advanced technical knowledge of VoIP strategies including architecture, design, configuration, optimization, and operation. Strong understanding of contact center processes and integrations such as IVR configuration, ERP integrations, workforce management, call recording, and analytics/reporting. Experience designing conferencing and collaboration solutions that support modern Teams-centric and hybrid work environments. Strong analytical, evaluative, troubleshooting, and problem-solving abilities. Demonstrated project development, implementation, and technical leadership skills. Ability to make sound technical decisions and communicate effectively with both technical and non-technical stakeholders. Strong understanding of telecom resiliency, capacity planning, redundancy, and disaster recovery principles.

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