Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Scout is the AI-native operating system for schools. Our first product, Scout SIS, is a student information system (SIS). At its core, the SIS is a database for schools to ...
Manhattan, NY · On-site
Customer Success Manager Scout is the AI-native operating system for schools. Our first product, Scout SIS, is a student information system (SIS). At its core, the SIS is a database for schools to ...
Manhattan, NY · On-site
Customer Success Manager Scout is the AI-native operating system for schools. Our first product, Scout SIS, is a student information system (SIS). At its core, the SIS is a database for schools to ...
Manhattan, NY · On-site
$69K - $118K/yr
Customer Success Manager, Enterprise Accounts The Customer Success Manager, Enterprise Accounts will support the Customer Success team to provide exceptional service and value realization to our ...
Manhattan, NY · On-site
$69K - $118K/yr
Customer Success Manager, Enterprise Accounts The Customer Success Manager, Enterprise Accounts will support the Customer Success team to provide exceptional service and value realization to our ...
Manhattan, NY · On-site
Customer Success Manager BackOps is at the forefront of supply chain intelligence, leveraging advanced AI to optimize logistics processes. Our solutions empower logistics teams to maximize efficiency ...
Manhattan, NY · On-site
Customer Success Manager BackOps is at the forefront of supply chain intelligence, leveraging advanced AI to optimize logistics processes. Our solutions empower logistics teams to maximize efficiency ...
Clifton, NJ · On-site
$230K/yr
The Customer Success Manager will collaborate closely with production, planning, engineering, shipping, and quality control teams to make sure all customer needs are met. Responsibilities: * Serve as ...
New
Clifton, NJ · On-site
$230K/yr
The Customer Success Manager will collaborate closely with production, planning, engineering, shipping, and quality control teams to make sure all customer needs are met. Responsibilities: * Serve as ...
New
Manhattan, NY · On-site
$75K - $100K/yr
Customer Success Manager New York, New York, United States Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and ...
Manhattan, NY · On-site
$75K - $100K/yr
Customer Success Manager New York, New York, United States Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and ...
Manhattan, NY · On-site
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
Manhattan, NY · On-site
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
Manhattan, NY · On-site
Customer Success Manager We're hiring for a Customer Success Manager. You'll join Healthie's Customer Success team in making a meaningful impact on healthcare accessibility and innovation through our ...
Manhattan, NY · On-site
Customer Success Manager We're hiring for a Customer Success Manager. You'll join Healthie's Customer Success team in making a meaningful impact on healthcare accessibility and innovation through our ...
New York, NY · On-site +1
$72K - $82K/yr
Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions Remote-based with frequent on-site client visits (U.S.) $72,000-$82,000/year Travel ~25-50% Why this role matters Every school ...
New York, NY · On-site +1
$72K - $82K/yr
Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions Remote-based with frequent on-site client visits (U.S.) $72,000-$82,000/year Travel ~25-50% Why this role matters Every school ...
New York, NY · Hybrid
$75K - $100K/yr
As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...
New York, NY · Hybrid
$75K - $100K/yr
As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...
New York, NY · On-site
We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...
Quick apply
New York, NY · On-site
We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...
New York, NY · On-site
We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...
New York, NY · On-site
We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...
New York, NY · Remote
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
Quick apply
New York, NY · Remote
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
New York, NY · On-site
$72K - $82K/yr
Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions • Remote-based with frequent on-site client visits (U.S.) • $72,000-$82,000/year • Travel ~25-50% Why this role matters ...
New York, NY · On-site
$72K - $82K/yr
Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions • Remote-based with frequent on-site client visits (U.S.) • $72,000-$82,000/year • Travel ~25-50% Why this role matters ...
Manhattan, NY · On-site
Mission As a Customer Success Manager, your role is to oversee and drive the success of our US clients. The relationship starts the moment the agreement is signed - sometimes earlier - and you'll own ...
Manhattan, NY · On-site
Mission As a Customer Success Manager, your role is to oversee and drive the success of our US clients. The relationship starts the moment the agreement is signed - sometimes earlier - and you'll own ...
We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...
We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...
Manhattan, NY · On-site
We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...
Manhattan, NY · On-site
We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...
New York, NY · On-site
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
New York, NY · On-site
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
Manhattan, NY · On-site
Customer Success Manager Garage powers the exchange of critical assets across America's essential industries. We started with fire departments, where purchasing mission-critical vehicles and ...
Manhattan, NY · On-site
Customer Success Manager Garage powers the exchange of critical assets across America's essential industries. We started with fire departments, where purchasing mission-critical vehicles and ...
Manhattan, NY · On-site
As our first dedicated Customer Success Manager, you will define and own the post-sales motion for Nominal. You will be responsible for ensuring our customers achieve rapid value, drive ongoing ...
Manhattan, NY · On-site
As our first dedicated Customer Success Manager, you will define and own the post-sales motion for Nominal. You will be responsible for ensuring our customers achieve rapid value, drive ongoing ...
Manhattan, NY · On-site
Customer Success Manager Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automate the entire contract-to-cash lifecycle, including billing ...
Manhattan, NY · On-site
Customer Success Manager Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automate the entire contract-to-cash lifecycle, including billing ...
$33.1K - $43.1K
4% of jobs
$43.1K - $53.1K
10% of jobs
$60K is the 25th percentile. Wages below this are outliers.
$53.1K - $63K
16% of jobs
$63K - $73K
15% of jobs
The median wage is $76.8K / yr.
$73K - $82.9K
14% of jobs
$82.9K - $92.9K
14% of jobs
$95.7K is the 75th percentile. Wages above this are outliers.
$92.9K - $102.9K
10% of jobs
$102.9K - $112.8K
10% of jobs
$112.8K - $122.8K
4% of jobs
$122.8K - $132.8K
2% of jobs
$132.8K - $142.7K
2% of jobs
$33.1K
$84.7K
$142.7K
| Aspect | Overnight Virtual Customer Success Manager | Virtual Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires experience in customer success, relevant certifications (e.g., CS certifications), and industry knowledge | Often requires basic customer service skills, sometimes certifications in support tools or communication |
| Work Environment | Remote, overnight shifts, proactive engagement with clients, strategic focus | Remote, flexible hours, reactive support, troubleshooting and issue resolution |
| Employer & Industry Usage | Used by SaaS, tech, and service companies focusing on customer retention | Common across retail, tech, and service industries for handling customer inquiries |
The Overnight Virtual Customer Success Manager focuses on proactive client engagement and retention during overnight hours, requiring industry experience and strategic skills. In contrast, the Virtual Customer Support Specialist handles reactive customer inquiries, troubleshooting, and support tasks, often with less emphasis on strategic account management.
Other
Posted 4 days ago
Scout is the AI-native operating system for schools. Our first product, Scout SIS, is a student information system (SIS). At its core, the SIS is a database for schools to store student and staff data. Every school has an SIS, but it's one of the lowest NPS products in the history of software. Legacy players like PowerSchool are multibillion-dollar, rent-extracting companies that squeeze every dollar they can out of schools by locking them into long-term contracts for products that require significant hidden add-on fees to function properly. We're trying to change that by automating complex back-office workflows across data validation, legal compliance, and government reporting.
We believe that having a highly efficient back-office with access to an interoperable data store will enable school districts to offer the highest quality of instruction to students, and our OS will enable an ecosystem of next-gen edtech software companies to flourish.
Scout is backed by Reach Capital, Rethink Education, Y Combinator, and YC founders including Dan Carroll (Clever), Jinal Jhaveri (SchoolMint), Justin Wenig (Coursedog / Starbridge), Pasha Rayan (Forage / a1base), Will Drevno (Drapr), Kevin Bai & Victor Cardenas (Slash).
About the RoleWe're hiring our first Customer Success Manager to help build out Scout's customer service function. This is a true founding CSM role with direct access to the Co-Founders, where your voice, ideas, and execution will materially shape how Scout grows.
What You'll Do