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Overnight Virtual Customer Success Manager Jobs in Rutherford, NJ

Customer Success Manager Scout is the AI-native operating system for schools. Our first product, Scout SIS, is a student information system (SIS). At its core, the SIS is a database for schools to ...

Customer Success Manager

Manhattan, NY · On-site

$69K - $118K/yr

Customer Success Manager, Enterprise Accounts The Customer Success Manager, Enterprise Accounts will support the Customer Success team to provide exceptional service and value realization to our ...

Customer Success Manager BackOps is at the forefront of supply chain intelligence, leveraging advanced AI to optimize logistics processes. Our solutions empower logistics teams to maximize efficiency ...

The Customer Success Manager will collaborate closely with production, planning, engineering, shipping, and quality control teams to make sure all customer needs are met. Responsibilities: * Serve as ...

New

Customer Success Manager

Manhattan, NY · On-site

$75K - $100K/yr

Customer Success Manager New York, New York, United States Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and ...

Customer Success Manager

Manhattan, NY · On-site

$120K - $170K/yr

As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...

Customer Success Manager We're hiring for a Customer Success Manager. You'll join Healthie's Customer Success team in making a meaningful impact on healthcare accessibility and innovation through our ...

Customer Success Manager

New York, NY · On-site +1

$72K - $82K/yr

Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions Remote-based with frequent on-site client visits (U.S.) $72,000-$82,000/year Travel ~25-50% Why this role matters Every school ...

Customer Success Manager

New York, NY · Hybrid

$75K - $100K/yr

As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...

Customer Success Manager

New York, NY · Remote

$120K - $170K/yr

As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...

Customer Success Manager

New York, NY · On-site

$72K - $82K/yr

Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions • Remote-based with frequent on-site client visits (U.S.) • $72,000-$82,000/year • Travel ~25-50% Why this role matters ...

Mission As a Customer Success Manager, your role is to oversee and drive the success of our US clients. The relationship starts the moment the agreement is signed - sometimes earlier - and you'll own ...

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...

Customer Success Manager

New York, NY · On-site

$120K - $170K/yr

As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...

Customer Success Manager Garage powers the exchange of critical assets across America's essential industries. We started with fire departments, where purchasing mission-critical vehicles and ...

As our first dedicated Customer Success Manager, you will define and own the post-sales motion for Nominal. You will be responsible for ensuring our customers achieve rapid value, drive ongoing ...

Customer Success Manager Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automate the entire contract-to-cash lifecycle, including billing ...

Showing results 41-60

Overnight Virtual Customer Success Manager information

See Rutherford, NJ salary details

$33.1K

$84.7K

$142.7K

How much do overnight virtual customer success manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for overnight virtual customer success manager in Rutherford, NJ is $84,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,700.00 and $100,900.00 per year, depending on experience, location, and employer.

What is the difference between Overnight Virtual Customer Success Manager vs Virtual Customer Support Specialist?

AspectOvernight Virtual Customer Success ManagerVirtual Customer Support Specialist
CredentialsTypically requires experience in customer success, relevant certifications (e.g., CS certifications), and industry knowledgeOften requires basic customer service skills, sometimes certifications in support tools or communication
Work EnvironmentRemote, overnight shifts, proactive engagement with clients, strategic focusRemote, flexible hours, reactive support, troubleshooting and issue resolution
Employer & Industry UsageUsed by SaaS, tech, and service companies focusing on customer retentionCommon across retail, tech, and service industries for handling customer inquiries

The Overnight Virtual Customer Success Manager focuses on proactive client engagement and retention during overnight hours, requiring industry experience and strategic skills. In contrast, the Virtual Customer Support Specialist handles reactive customer inquiries, troubleshooting, and support tasks, often with less emphasis on strategic account management.

What job categories do people searching Overnight Virtual Customer Success Manager jobs in Rutherford, NJ look for? The top searched job categories for Overnight Virtual Customer Success Manager jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Overnight Virtual Customer Success Manager jobs? Cities near Rutherford, NJ with the most Overnight Virtual Customer Success Manager job openings:

Customer Success Manager

Scout.com

Manhattan, NY • On-site

Other

Posted 4 days ago


Job description

Customer Success Manager

Scout is the AI-native operating system for schools. Our first product, Scout SIS, is a student information system (SIS). At its core, the SIS is a database for schools to store student and staff data. Every school has an SIS, but it's one of the lowest NPS products in the history of software. Legacy players like PowerSchool are multibillion-dollar, rent-extracting companies that squeeze every dollar they can out of schools by locking them into long-term contracts for products that require significant hidden add-on fees to function properly. We're trying to change that by automating complex back-office workflows across data validation, legal compliance, and government reporting.

We believe that having a highly efficient back-office with access to an interoperable data store will enable school districts to offer the highest quality of instruction to students, and our OS will enable an ecosystem of next-gen edtech software companies to flourish.

Scout is backed by Reach Capital, Rethink Education, Y Combinator, and YC founders including Dan Carroll (Clever), Jinal Jhaveri (SchoolMint), Justin Wenig (Coursedog / Starbridge), Pasha Rayan (Forage / a1base), Will Drevno (Drapr), Kevin Bai & Victor Cardenas (Slash).

About the Role

We're hiring our first Customer Success Manager to help build out Scout's customer service function. This is a true founding CSM role with direct access to the Co-Founders, where your voice, ideas, and execution will materially shape how Scout grows.

What You'll Do
  • Maintain relationships with Scout schools, ensuring that they're getting the service they need to keep their schools running
  • Respond directly to, and triage, parent, teacher and student reported issues
  • Keep customers updated on new Scout feature releases
  • Travel to visit customers in person and ensure they're satisfied with Scout
  • Distill common issues and requests across customers, and surface those insights to the product team
  • Maintain Scout's knowledge base, and ensure customers can find the help they need quickly
  • Automate Scout's customer issue resolution to maintain prompt response times as the company scales
  • Report directly to the CTO / Co-Founder, with regular access to leadership decisions, strategy discussions, and product direction
  • Collaborate closely with founders, product, implementation, and sales to turn early wins into long-term reference customers
What We're Looking For
  • 1-3+ years of customer success experience
  • Experience in enterprise SaaS customer success is strongly preferred
  • Strong organizational skills
  • A good product sense
  • Comfortable operating with ambiguity and shaping the playbook
  • Ownership mindset and willingness to wear multiple hats
Bonus Points
  • Prior experience as an early or first CSM hire
  • Experience in SIS, EdTech, or compliance-driven software