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Overnight Virtual Customer Success Manager Jobs in Delaware

Customer Success Director

Wilmington, DE · On-site +1

$120K - $150K/yr

Description Customer Success Director Strategic Accounts | PBM Contract Advisory Wilmington ... Experience managing large, complex accounts, ideally including public sector clients and ...

... customer success, business development, or another customer-facing sales role. * Excellent verbal and written communication skills with confidence conducting outbound phone and virtual customer ...

We are looking for a Customer Success Specialist/Claims Processor to support individuals with ... This contract opportunity with permanent potential is ideal for someone who is comfortable managing ...

New

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

New

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

New

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

New

Showing results 21-40

Overnight Virtual Customer Success Manager information

What is the difference between Overnight Virtual Customer Success Manager vs Virtual Customer Support Specialist?

AspectOvernight Virtual Customer Success ManagerVirtual Customer Support Specialist
CredentialsTypically requires experience in customer success, relevant certifications (e.g., CS certifications), and industry knowledgeOften requires basic customer service skills, sometimes certifications in support tools or communication
Work EnvironmentRemote, overnight shifts, proactive engagement with clients, strategic focusRemote, flexible hours, reactive support, troubleshooting and issue resolution
Employer & Industry UsageUsed by SaaS, tech, and service companies focusing on customer retentionCommon across retail, tech, and service industries for handling customer inquiries

The Overnight Virtual Customer Success Manager focuses on proactive client engagement and retention during overnight hours, requiring industry experience and strategic skills. In contrast, the Virtual Customer Support Specialist handles reactive customer inquiries, troubleshooting, and support tasks, often with less emphasis on strategic account management.

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Cities in Delaware with the most Overnight Virtual Customer Success Manager job openings:

Full-time

Posted 25 days ago


Job description

◾Educate union and credit union members on the value of life insurance and basic financial literacy

◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling)

◾Provide tailored coverage recommendations that meet each family's needs

◾Build and manage your own client portfolio with guidance from experienced mentors

◾Track performance and progress using our internal systems and support tools

◾Represent the values of Service Over Sales, putting clients’ well-being first

◾Participate in incentive programs, team competitions, and leadership summits

◾At least 18 years old and legally authorized to work in the U.S.

◾Able to pass a background check

◾Tech-savvy and comfortable using Zoom and digital tools

◾Motivated to learn, grow, and help others

◾Strong communicator with an interest in finance, education, or social impact

◾Experience in leadership, customer service, or peer mentoring is a plus