L2 Technical Support Analyst
$25 - $30/hr
Q9 -- Backup Failure Backup failed overnight on a critical server. Explain what you check first ... TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will ...
L2 Technical Support Analyst
$25 - $30/hr
Q9 -- Backup Failure Backup failed overnight on a critical server. Explain what you check first ... TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will ...
Overnight stay may be needed based on the needs of the agency. The candidate will not be expected ... TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will ...
Overnight stay may be needed based on the needs of the agency. The candidate will not be expected ... TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will ...
Overnight stay may be needed based on the needs of the agency. The candidate will not be expected ... TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will ...
Overnight stay may be needed based on the needs of the agency. The candidate will not be expected ... TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will ...
Overnight Teksystems information
See salary details
$10.82 - $11.82
2% of jobs
$11.82 - $12.83
3% of jobs
$12.83 - $13.83
6% of jobs
$13.83 - $14.84
9% of jobs
$15.25 is the 25th percentile. Wages below this are outliers.
$14.84 - $15.84
12% of jobs
$15.84 - $16.85
13% of jobs
The median wage is $17.09 / hr.
$16.85 - $17.85
22% of jobs
$18.54 is the 75th percentile. Wages above this are outliers.
$17.85 - $18.86
12% of jobs
$18.86 - $19.86
11% of jobs
$19.86 - $20.87
5% of jobs
$20.87 - $21.88
5% of jobs
$10
$17
$21
How much do overnight teksystems jobs pay per hour?
As of Jun 29, 2026, the average hourly pay for overnight teksystems in the United States is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.51 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Overnight TEKsystems IT Support Specialist, and why are they important?
To excel as an Overnight TEKsystems IT Support Specialist, you need a solid understanding of computer systems, networking, troubleshooting, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified are commonly expected. Strong problem-solving skills, effective communication, and the ability to stay calm under pressure are important soft skills for this role. These skills enable efficient issue resolution and ensure critical IT systems remain operational during overnight shifts.
What are some typical challenges faced by Overnight Teksystems employees, and how can they be managed?
Overnight Teksystems employees often work unconventional hours, which can present challenges such as maintaining work-life balance and managing fatigue. To succeed, it's important to establish a consistent sleep schedule, utilize effective communication tools to collaborate with team members on different shifts, and stay proactive about self-care. The overnight team typically handles critical IT monitoring, troubleshooting, and support tasks, so being well-organized and adaptable helps ensure smooth operations. Team members also benefit from ongoing training and support to stay updated on evolving technologies.
What is the difference between Overnight Teksystems vs Overnight IT Support Specialist?
| Aspect | Overnight Teksystems | Overnight IT Support Specialist |
|---|---|---|
| Certifications | Typically requires CompTIA A+, Network+, or similar | Often requires CompTIA A+ or similar certifications |
| Work Environment | Corporate IT settings, project-based work, client sites | Help desks, technical support centers, remote or on-site |
| Industry Usage | Used by staffing agencies for IT project staffing | Commonly employed in IT support roles across industries |
Overnight Teksystems and Overnight IT Support Specialist roles both require technical certifications like CompTIA A+. Teksystems often provides staffing for corporate IT projects, while IT Support Specialists focus on troubleshooting and support in help desk environments. The roles overlap in certifications and work settings but differ mainly in scope and employer type.
What are Overnight Teksystems jobs?
Overnight Teksystems jobs typically refer to positions staffed by TEKsystems, a staffing and IT services company, that require employees to work overnight or late-night shifts. These roles can vary widely and may include IT support, network monitoring, help desk, or data center operations that need round-the-clock staffing. Working overnight usually means shifts outside of regular business hours, often from the evening through early morning. These jobs can offer premium pay and are suited for individuals who are comfortable working unconventional hours.
More about Overnight Teksystems jobs
What cities are hiring for Overnight Teksystems jobs? Cities with the most Overnight Teksystems job openings:
What are the most commonly searched types of Teksystems jobs? The most popular types of Teksystems jobs are:
What states have the most Overnight Teksystems jobs? States with the most job openings for Overnight Teksystems jobs include:
What job categories do people searching Overnight Teksystems jobs look for? The top searched job categories for Overnight Teksystems jobs are:
$25 - $30/hr
Contractor
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Job description
Description
We are seeking a highly capable Level 2 Technical Support Engineer to join our Managed Services team. This role is responsible for providing advanced technical support across a multi-client environment, with a strong emphasis on network infrastructure, troubleshooting, and escalation management. The ideal candidate thrives in a fast-paced MSP setting, demonstrates strong problem-solving skills, and can independently manage complex incidents while maintaining exceptional client experience. Key Responsibilities Serve as the primary escalation point for L1 support on complex technical issues Diagnose and resolve advanced infrastructure, networking, and system-related incidents Manage ticket queues to ensure SLA adherence and timely resolution Perform root cause analysis and implement preventive measures Networking (Core Focus) Troubleshoot and support: LAN/WAN environments Routing & switching (VLANs, STP, etc.) Firewalls (Fortinet, Cisco, Palo Alto, etc.) VPN technologies (site-to-site, client VPN) Monitor and maintain network performance across multiple client environments Assist in configuring and deploying network devices and solutions Support SD-WAN and cloud networking where applicable Support mixed environments including: Windows Server (Active Directory, DNS, DHCP, Group Policy) Microsoft 365 / Azure (identity, authentication, conditional access) Virtualization platforms (VMware/Hyper-V) Perform system maintenance, patching, and upgrades Client & Service Delivery Communicate effectively with clients to provide updates and technical guidance Translate technical issues into business impact for non-technical stakeholders Participate in client onboarding and infrastructure assessments Continuous Improvement Contribute to knowledge base documentation and standard operating procedures Identify recurring issues and recommend automation or process improvements Support project teams on implementations and migrations when needed Required Qualifications 3–5+ years of experience in a technical support or MSP environment Strong hands-on experience with network troubleshooting and administration Solid understanding of: TCP/IP, DNS, DHCP, VPNs Routing and switching fundamentals Experience with firewall configuration and management Proficiency in Windows Server environments and Microsoft 365 Experience working within a ticketing system (ServiceNow, ConnectWise, etc.) Preferred Qualifications Industry certifications such as: CCNA / CCNP CompTIA Network+ or Security+ Microsoft (Azure / M365) certifications Experience supporting multi-tenant environments Familiarity with monitoring tools (NOC tools, RMM platforms)
Skills
Technical support, Customer service, Troubleshooting, Help desk support
Top Skills Details
Technical support,Customer service,Troubleshooting,Help desk support
Additional Skills & Qualifications
Instructions: Answers must include reasoning and troubleshooting steps. Short or vague answers will not be considered. Q1 — DNS / Connectivity A user reports: - They are connected via Ethernet - They can ping 8.8.8.8 successfully - They cannot access any websites in a browser - Other users in the office are working normally Explain the root cause, commands/tools you would use, and steps to resolve. Q2 — APIPA / DHCP Failure A workstation shows an IP address of 169.254.x.x (wired desktop). Other devices are working. The user was working earlier that morning. Explain what this indicates, 3 possible causes, and your troubleshooting process. Q3 — Intermittent Network Drops Multiple users experience random disconnects (WiFi + wired). Internet drops for 30–60 seconds and returns. Explain your Layer 1–7 troubleshooting approach and what you check first vs later. Q4 — Boot Failure A workstation reboots before login (also in Safe Mode). You have access to WinRE. Provide likely causes and recovery steps (include commands and order). Q5 — Performance Issue User reports system is extremely slow. Started recently, persists after reboot. Provide structured troubleshooting workflow and tools used. Q6 — Mail Flow Issue User can receive emails and send internally, but external sending fails. Explain causes, isolation steps, M365 checks, and resolution. Q7 — Email Authentication Explain SPF, DKIM, DMARC. What happens if each is misconfigured? Q8 — Server Offline RMM alert: Production server offline during business hours. List your first 5 actions in order. Q9 — Backup Failure Backup failed overnight on a critical server. Explain what you check first, how you determine severity, and escalation criteria. Q10 — Security Alert Endpoint flagged for suspicious PowerShell activity. Explain possible causes, response steps, logs/tools to check, and whether to isolate.
Experience Level
Entry Level
Job Type & Location
This is a Contract to Hire position based out of Jacksonville, FL.
Pay and BenefitsThe pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Jacksonville,FL.
Application DeadlineThis position is anticipated to close on Jun 30, 2026.
About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global ServicesWe’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.