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Overnight Remote Patient Navigator Jobs in Wisconsin

Overnight Remote Patient Navigator information

What are the key skills and qualifications needed to thrive as an Overnight Remote Patient Navigator, and why are they important?

To thrive as an Overnight Remote Patient Navigator, you need strong knowledge of healthcare processes, patient triage, and care coordination, often supported by experience in healthcare or patient advocacy roles. Familiarity with electronic health record (EHR) systems, telehealth platforms, and secure communication tools is typically required. Excellent communication, empathy, and the ability to remain calm under pressure are crucial soft skills for effectively supporting patients remotely during overnight hours. These skills ensure timely, compassionate patient guidance and seamless care coordination, even outside standard business hours.

What are some common challenges faced by Overnight Remote Patient Navigators and how can they be addressed?

Overnight Remote Patient Navigators often encounter challenges such as managing high volumes of inquiries during late hours, addressing urgent patient concerns with limited immediate resources, and maintaining clear communication across virtual platforms. To overcome these challenges, it’s important to develop strong time management skills, stay organized, and build familiarity with telehealth tools and protocols. Regular check-ins with your remote team and utilizing escalation procedures for emergencies can also help ensure patient needs are met efficiently and safely.

What are Overnight Remote Patient Navigators?

Overnight Remote Patient Navigators are professionals who assist patients in navigating the healthcare system, typically during nighttime hours and from a remote location. Their responsibilities may include coordinating care, answering patient questions, helping with appointment scheduling, and providing information about medical resources. By working overnight and remotely, they ensure continuous support for patients who may need assistance outside of regular business hours. This role is especially valuable in telehealth settings, where access to in-person support is limited during the night.

What is the difference between Overnight Remote Patient Navigator vs Remote Patient Coordinator?

AspectOvernight Remote Patient NavigatorRemote Patient Coordinator
CertificationsCPHQ, RN, or similar healthcare certificationsHealthcare or case management certifications often preferred
Work EnvironmentRemote, overnight shifts, primarily patient interactionRemote, flexible hours, administrative and coordination tasks
Employer & IndustryHospitals, healthcare providers, insurance companiesHealthcare organizations, clinics, insurance firms

The Overnight Remote Patient Navigator focuses on guiding patients through healthcare processes during overnight hours, often requiring clinical knowledge and certifications. In contrast, the Remote Patient Coordinator handles administrative tasks and care coordination during regular hours. Both roles are remote and involve patient interaction, but their primary responsibilities and shift timings differ.

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What job categories do people searching Overnight Remote Patient Navigator jobs in Wisconsin look for? The top searched job categories for Overnight Remote Patient Navigator jobs in Wisconsin are:
What cities in Wisconsin are hiring for Overnight Remote Patient Navigator jobs? Cities in Wisconsin with the most Overnight Remote Patient Navigator job openings:

Regional Infusion Sales Specialist - Madison and Sun Prairie, WI

Vivo Infusion

Madison, WI • Remote

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Job description



VIVO Infusion - Regional Infusion Sales Specialist

Madison and Sun Prairie


Vivo Infusion is searching for an experienced and dynamic sales professional with a background in Healthcare and/or Pharma to join our team in the Madison and Sun Prairie, Wisconsin area! This is an incredible opportunity to make an impact in your community by helping us bring Vivo Infusion's exceptional level of patient care to the surrounding area.

The Regional Infusion Sales Specialist in this position will travel within their region promoting provider relationships to support their clinics. The sales team enjoys uncapped commission, company-provided leads, the flexibility of creating their schedule and owning their success with the support of an incredible team and company behind them.

The Regional Infusion Sales Specialist will work remotely 10% of the time and can expect to travel consistently within 30-60 miles of the supported location(s) up to 90% of the time

Only applicants residing within the posted region will be considered at this time.


Compensation:

  • $70,000 - $80,000 / yr. base
  • Uncapped variable commission
  • Private Equity for the Greater Good - Company-wide Employee Ownership Program

Benefits:

  • Medical, Dental, Vision
    • HSA w/ Employer Contribution
    • Touchcare - Insurance Concierge Service
  • 401K with Match up to 4%
  • PTO: Accrual 3+ weeks
    • PTO Buy-back, PTO Rollover, and PTO Donation Program.
  • Wellness Reimbursement Program - $360 Annually
  • Employee Referral Bonus - Uncapped Bonus Potential
  • Tuition Assistance Program & Professional Association Reimbursement
  • Employee Assistance Program (Employer-provided)
  • Short & long-term disability (Employer-provided)
  • Life Insurance (Employer-provided)

Employment Type, Schedule, FLSA Status:

  • Full-Time
    • Flexible: self-driven day-to-day schedule.
    • Remote office w/ travel within 30-60 miles of supported clinics.
  • Exempt

Reports to: Regional Infusion Services Director

Location:

  • 426 Gammon Place Madison, WI 53719

  • 2804 Prairie Lakes Drive, Unit 102 Sun Prairie, WI 53590



Primary duties and responsibilities:

  • Meet with a variety of healthcare professionals to excite and educate them about Vivo's comprehensive services and benefits offered to patients.
  • Prospect for new business opportunities while nurturing existing relationships.
  • Stay curious and informed of market changes.
  • Collaborate with local clinical, sales, and patient care navigator teams regarding intel on any market changes observed.
  • Partner with the local pharmaceutical sales representatives to develop strategies.
  • Apply consultative selling to successfully address any concerns of providers or their patients.
  • Provide an educated assessment of each Provider’s infusion needs and promote Vivo’s full line of patient-centered services and proven processes.
    • This includes speaking to things such as our clinics' thoughtful intake process, benefits verification, clinical excellence, patient services, provider support, and cost-effective care.

Additional duties and responsibilities:

  • Work with provided Pharma Rep contact sheets to drive relationships within the territory.
  • Utilize company CRM (Trella Health) to log daily calls and maintain notes on the region.
  • Approach sales opportunities with a dedication to improving patient outcomes and care.
  • Work with Patient Care Navigator, Clinical, Sales, and Marketing team members within Vivo with mutual respect and professionalism.
  • Maintain Vivo's outstanding reputation by representing the company exemplifying our outlined guiding principles, mission, and values. Learn more about what it means to be Team Vivo, here.

Qualifications:

  • High School Diploma, or equivalent, required.
  • 2 years of sales experience generating revenue through business-to-business referrals, required.
  • 2 years of pharma, commercial insurance, or healthcare sales experience, required.
  • Valid state driver’s license, automobile insurance, and safe reliable transportation to be used to travel within the outlined territory, required. Vehicle stipend, parking, tolls, etc provided.
  • Must be highly motivated with a proven track record of managing sales territory while meeting and exceeding sales goals.
  • Excellent communication and interpersonal skills with the ability to build rapport with healthcare professionals, pharmaceutical partners, and vendors, required.
  • Must have exceptional customer service skills, learning agility, and problem-solving skills.
  • Computer literacy with the ability to work with Microsoft Office Suite, including Microsoft Word, Excel, and Outlook as well as the ability to learn or experience working with Customer Relationship Management (CRM) software. Experience working with Trella Healthcare is a plus.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


Who We Are:

The Vivo Infusion team is focused on providing patients with the highest quality of care in a comfortable, safe, and convenient setting! Vivo is a national company with locations in 15 states, providing opportunities for growth and advancement as well as competitive benefits that support what matters most to you.

Our highly trained medical professionals are dedicated to delivering a safe, comfortable, and affordable solution for our patients. We offer an array of advanced therapeutics and provide personalized care for every patient.

We are passionate about providing high-quality patient care, relationships with our referring Providers, and nurturing our company culture!

Vivo Infusion has received The Gold Seal of Approval® from The Joint Commission.

The Joint Commission Gold Seal of Approval is a nationally recognized distinction voluntarily earned by a select set of healthcare providers.

An organization that achieves The Gold Seal of Approval® shows its commitment to holding itself accountable to a high bar for quality and safety for those they serve.

Learn more about Vivo, by visiting our website: https://www.vivoinfusion.com/


Work environment and physical demands:

This role is 90% travel / 10% working from a remote office.

While performing the duties of this job the employee may occasionally lift and/or move 25 pounds. Specific vision abilities required by this job include close vision, color differentiation, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is required to sit, stand; walk and talk, hear and smell. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The noise level in the work environment is low to moderate.


RECRUITMENT PRIVACY STATEMENT | Notice to All Applicants:

Vivo Infusion posts all open positions on the Careers page of the company website: https://vivoinfusion.com/careers/

Applicants will never be asked to provide personal identification information (e.g., SSN, Driver’s License, Passport) or financial information (e.g., Banking Information) during the application and Interviewing process.

We may request:

  • Contact details such as name, address, email address, and phone number.
  • Employment history including previous employers and job titles/positions.
  • Background information including academic/professional qualifications, job qualifications, education, certifications or licenses, details included in your CV/resume, transcripts, and employment references.
  • Nominated references including their name, contact details, employer, and job role.
  • Proof of your eligibility to work in the US.
  • Desired salary.

If you have any questions or concerns about this Recruitment Privacy Statement or how we handle your personal data, please contact us at 855.478.1528 or emailing Info@VivoInfusion.com.