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Overnight Remote Patient Navigator Jobs (NOW HIRING)

Cogent Biosciences

Patient Access Navigator

Waltham, MA · On-site +1

$21.50 - $29.50/hr

While primarily remote/office-based (depending on location), the Patient Access Navigator will support limited non-promotional on-site visits to HCP offices, when appropriate, to support complex ...

Healthsnap

Remote LPN (Care Navigator)

$21 - $25/hr

We believe that every patient deserves to receive the right care, at the right time, and in the ... As a Care Navigator, you will be trained in HealthSnap's remote patient monitoring platform and ...

Healthsnap

Bilingual Remote LPN (Care Navigator)

$21 - $25/hr

We believe that every patient deserves to receive the right care, at the right time, and in the ... As a Care Navigator, you will be trained in HealthSnap's remote patient monitoring platform and ...

IQVIA

Bilingual Virtual Patient Navigator - Remote

Durham, NC · Remote

$19.25 - $26.25/hr

We are excited to announce we are looking for Nurses to support our Patient Support Program as a ... Fully remote. #LI-CES #LI-DNP IQVIA is a leading global provider of clinical research services ...

Allmed Staffing Inc

Referral Navigator Rep

Pearland, TX · Remote

$17.50 - $24/hr

Remote Work hours? Shift in a window of 8 - 7 Position background - What does this position accomplish for the business? Fax coordination for the Authorization Navigator Position. Please describe the ...

Prenuvo

Registered Nurse Navigator (Fixed-Term)

This is a remote, patient-facing role that combines direct outreach with strategic internal ... What You'll Do The Registered Nurse Navigator is a hybrid clinical and operational role that blends ...

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Overnight Remote Patient Navigator information

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How much do overnight remote patient navigator jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for overnight remote patient navigator in the United States is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.20 per hour, depending on experience, location, and employer.

What are Overnight Remote Patient Navigators?

Overnight Remote Patient Navigators are professionals who assist patients in navigating the healthcare system, typically during nighttime hours and from a remote location. Their responsibilities may include coordinating care, answering patient questions, helping with appointment scheduling, and providing information about medical resources. By working overnight and remotely, they ensure continuous support for patients who may need assistance outside of regular business hours. This role is especially valuable in telehealth settings, where access to in-person support is limited during the night.

What is the difference between Overnight Remote Patient Navigator vs Remote Patient Coordinator?

AspectOvernight Remote Patient NavigatorRemote Patient Coordinator
CertificationsCPHQ, RN, or similar healthcare certificationsHealthcare or case management certifications often preferred
Work EnvironmentRemote, overnight shifts, primarily patient interactionRemote, flexible hours, administrative and coordination tasks
Employer & IndustryHospitals, healthcare providers, insurance companiesHealthcare organizations, clinics, insurance firms

The Overnight Remote Patient Navigator focuses on guiding patients through healthcare processes during overnight hours, often requiring clinical knowledge and certifications. In contrast, the Remote Patient Coordinator handles administrative tasks and care coordination during regular hours. Both roles are remote and involve patient interaction, but their primary responsibilities and shift timings differ.

What are the key skills and qualifications needed to thrive as an Overnight Remote Patient Navigator, and why are they important?

To thrive as an Overnight Remote Patient Navigator, you need strong knowledge of healthcare processes, patient triage, and care coordination, often supported by experience in healthcare or patient advocacy roles. Familiarity with electronic health record (EHR) systems, telehealth platforms, and secure communication tools is typically required. Excellent communication, empathy, and the ability to remain calm under pressure are crucial soft skills for effectively supporting patients remotely during overnight hours. These skills ensure timely, compassionate patient guidance and seamless care coordination, even outside standard business hours.

What are some common challenges faced by Overnight Remote Patient Navigators and how can they be addressed?

Overnight Remote Patient Navigators often encounter challenges such as managing high volumes of inquiries during late hours, addressing urgent patient concerns with limited immediate resources, and maintaining clear communication across virtual platforms. To overcome these challenges, it’s important to develop strong time management skills, stay organized, and build familiarity with telehealth tools and protocols. Regular check-ins with your remote team and utilizing escalation procedures for emergencies can also help ensure patient needs are met efficiently and safely.
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Overnight Remote Patient Navigator jobs near you
Infographic showing various Overnight Remote Patient Navigator job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% Remote job distribution, with an average salary of $50,669 per year, or $24.4 per hour.
Patient Access Navigator

Patient Access Navigator

Cogent Biosciences

Waltham, MA • On-site, Remote

$21.50 - $29.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Who We Are:

Cogent Biosciences is a publicly traded biotechnology company focused on developing novel precision therapies to treat a broad range of patients with unmet medical needs. Cogent's lead program, bezuclastinib, is designed to selectively and potently inhibit exon 17 mutations found within the KIT receptor tyrosine kinase, including KIT D816V. KIT D816V is responsible for driving a rare and serious condition called Systemic Mastocytosis, and exon 17 mutations are also found in patients with gastrointestinal stromal tumors (GIST), a type of cancer with strong dependence on oncogenic KIT signaling. Bezuclastinib has exhibited promising initial data across all three trials: APEX in AdvSM, SUMMIT in NonAdvSM and PEAK in GIST, including an encouraging safety profile across 600+ patients in single agent and combination dosing. 

The Role: Cogent Biosciences is searching for compassionate and highly motivated Patient Access Navigators to establish the inaugural Patient Services team.  The Patient Access Navigators will be responsible for delivering a high-touch, patient-centered access experience across the prescription fulfillment journey. The Patient Access Navigator will own the end-to-end patient experience within an assigned geographic region and partners closely with patients, caregivers, healthcare providers (HCPs), specialty pharmacies, internal field teams, and external patient services partners to ensure timely access to therapy and continuity of care. While primarily remote/office-based (depending on location), the Patient Access Navigator will support limited non-promotional on-site visits to HCP offices, when appropriate, to support complex access, reimbursement or care coordination needs. The successful candidate will have deep experience with insurance navigation, reimbursement problem-solving, affordability support, cross-functional collaboration (both internal and external) and operational excellence. Cogent is seeking empathetic, dedicated, operational-minded and genuinely patient-focused team members to support the anticipated launch of bezuclastinib. This is a home-office based role with a twice weekly (Monday and Wednesday) in-office presence at the Waltham Headquarters.

Responsibilities:

  • Serve as the primary point of contact and case owner for patients and caregivers navigating insurance coverage, reimbursement, and access to therapy 
  • Guide patients and HCP offices through benefits verification, prior authorization, appeals, and coverage requirements
  • Proactively identify and resolve access barriers to minimize time-to-therapy and prevent treatment delays or abandonment
  • Educate patients and caregivers on insurance coverage, financial responsibility, and available affordability or assistance programs using approved resources
  • Monitor patient access milestones from referral through therapy initiation and continuation
  • Deliver a high-touch, empathetic patient experience through personalized communication, active listening, and proactive follow-up
  • Maintain long-term relationships with patients, caregivers, and HCPs throughout the treatment journey
  • Support treatment continuation by addressing access-related challenges that arise over time
  • Provide product and disease education focused on the treatment experience and access journey
  • Collaborate closely with internal field teams, market access colleagues, safety, and compliance partners to ensure a coordinated and consistent patient experience
  • Coordinate with HCP offices, specialty pharmacies, health insurance plans and external patient services vendors to resolve access, reimbursement, and logistical issues
  • Conduct non-promotional on-site visits to HCP offices, when appropriate, to support complex patient access cases, clarify reimbursement requirements, or improve operational coordination related to patient access
  • Communicate timely, clear updates to patients, caregivers, and HCPs regarding case status and next step
  • Apply program business rules, standard operating procedures, and work instructions to deliver consistent, compliant, and high-touch patient services experience
  • Document all patient interactions, access milestones, and case outcomes accurately within the Customer Relationship Management (CRM) system
  • Maintain confidentiality of patient health information and ensure compliance with all applicable laws, regulations, and company policies, including HIPAA
  • Ensure all interactions with HCP offices, including on-site engagements, are conducted in a non-promotional manner and in alignment with approved patient services scope and compliance guidance
  • Support adverse event and product complaint reporting in accordance with established procedures
  • Ability to travel up to 15% in each calendar year for customer or company meetings

Qualifications:

  • Minimum of 5 years of experience in patient services, access navigation, reimbursement support, or case management within the healthcare or pharmaceutical/biotechnology industry
  • Experience may include roles in patient access services, reimbursement support, case management, social work, or patient support programs
  • Demonstrated expertise in private payer, Medicare Part D, and Medicaid reimbursement structures and processes
  • Experience coordinating with patients, HCP offices, specialty pharmacies, health insurance plans and patient services vendors
  • Proficiency with CRM systems (e.g., Salesforce) and ability to quickly learn internal workflows and systems
  • Strong organizational skills with the ability to manage multiple patient cases and priorities simultaneously
  • Excellent written and verbal communication skills with a patient-centered, empathetic approach
  • Proficiency in Microsoft Excel, Word, and Outlook
  • Oncology and/or rare disease experience
  • Demonstrated success improving patient access outcomes, such as reducing time-to-therapy or treatment abandonment

Salary Range:

$170k - $200k USD 

Target Bonus: 15%
Exact compensation will vary based on skills, experience, and location.
Our Locations

Waltham, MA: Our headquarters is located in the Greater Boston life sciences community, with an open, collaborative office environment designed to support teamwork and connection. Employees benefit from convenient on-site amenities, including free on-site parking and gym facilities in the building. 

Boulder, CO: Our Boulder location is home to Cogent's discovery research organization and a key scientific hub with strong leadership based on site. Situated in the greater Denver-Boulder biopharmaceutical corridor, this office plays a central role in advancing our discovery efforts and pipeline. 

Our Offer To You 

At Cogent Biosciences, we offer a competitive salary, bonus, and ongoing stock awards, alongside a benefits package that sets us apart. We cover 100% of medical, dental, and vision premiums for you and your family, and help reduce out-of-pocket costs by funding up to 75% of in-network deductibles. Our benefits also include a 401(k) match with immediate vesting, generous paid time off, 12 weeks of fully paid parental leave, paid family and medical leave for all employees regardless of location, and company-paid short-term disability coverage for up to 20 weeks. Additional perks like wellness programs, tuition reimbursement, and inclusive family-forming support help you thrive at work and beyond. 

We are proud to be an Equal Opportunity Employer. Our goal is to have a diverse workforce. We do not discriminate on the basis of race, age, color, religion, national origin, gender, sexual orientation, gender identity or expression, veteran status or disability, or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need. 

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