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Overnight Remote Call Center Jobs in Raleigh, NC

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

AMBA

Professional Liability Insurance Agent

Raleigh, NC · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

AMBA

Professional Liability Insurance Agent

Raleigh, NC · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Experience in a call center or help desk environment. * Ability to multitask and maintain attention ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Experience in a call center or help desk environment. * Ability to multitask and maintain attention ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

CRC

Customer Service Specialist

Raleigh, NC · On-site +1

$17/hr

Remote About the Role We are seeking a Customer Service Specialist who is passionate about ... Experience in customer service, call center, or administrative support * Background in background ...

Genesys

Direct Response Representative

Durham, NC · On-site +1

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Durham, NC · Remote

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Durham, NC · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Raleigh, NC · Remote

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Raleigh, NC · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

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Overnight Remote Call Center information

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How much do overnight remote call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for overnight remote call center in Raleigh, NC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an overnight remote call center representative?

To thrive as an Overnight Remote Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and remote collaboration tools is typically required. Dependability, patience, and the ability to work independently during non-traditional hours are standout soft skills for this position. These skills ensure effective customer support, maintain service quality during overnight shifts, and contribute to overall team reliability.

What is an overnight remote call center?

Overnight remote call center jobs involve handling customer service, support, or sales inquiries during nighttime hours, all while working from home or another remote location. Employees in these positions typically answer phone calls, respond to emails or chats, and assist customers with their needs outside of regular business hours. These jobs often require strong communication skills, the ability to work independently, and comfort with technology. Overnight shifts are designed to provide 24/7 support to customers in different time zones or to accommodate businesses that operate around the clock. Many companies hire remote agents to reduce overhead costs and offer greater flexibility to workers.

What are some common challenges faced by overnight remote call center agents, and how can they be addressed?

Overnight remote call center agents often face challenges such as maintaining focus during late hours, managing fatigue, and handling increased call volumes when fewer team members are available. To address these, establishing a consistent sleep schedule, creating a dedicated and distraction-free workspace, and utilizing time management techniques are essential. Leveraging communication tools to stay connected with supervisors and peers can also help agents feel supported and ensure smooth handoffs between shifts.
What are the most commonly searched types of Remote Call Center jobs in Raleigh, NC? The most popular types of Remote Call Center jobs in Raleigh, NC are:
What are popular job titles related to Overnight Remote Call Center jobs in Raleigh, NC? For Overnight Remote Call Center jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Overnight Remote Call Center jobs in Raleigh, NC look for? The top searched job categories for Overnight Remote Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Overnight Remote Call Center jobs? Cities near Raleigh, NC with the most Overnight Remote Call Center job openings:
Overnight Remote Call Center jobs near you
Infographic showing various Overnight Remote Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 72% Full Time, 7% Part Time, 7% Temporary, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,810 per year, or $16.7 per hour.

Remote Customer Service Representative

Afni, Inc.

Raleigh, NC • On-site, Remote

$15.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

17th of 71 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
Key Qualifications
  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Afni is currently hiring in the following states. You must live in one of these states:
  • Alabama
  • Georgia
  • North Carolina
  • South Carolina
  • Texas
  • Wisconsin
  • Iowa

What You Need to Thrive in Our Remote Environment:
  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

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