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Overnight Remote Call Center Supervisor Jobs in Rochester, NY

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Overnight Remote Call Center Supervisor information

See Rochester, NY salary details

$29.1K

$63K

$108K

How much do overnight remote call center supervisor jobs pay per year?

As of Aug 23, 2026, the average yearly pay for overnight remote call center supervisor in Rochester, NY is $62,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $74,000.00 per year, depending on experience, location, and employer.

What is the difference between Overnight Remote Call Center Supervisor vs Overnight Remote Customer Service Manager?

AspectOvernight Remote Call Center SupervisorOvernight Remote Customer Service Manager
CredentialsHigh school diploma or equivalent; call center experience; leadership skillsBachelor's degree often preferred; customer service experience; leadership skills
Work EnvironmentRemote call center setting, overseeing agents during overnight shiftsRemote or office-based, managing customer service teams during overnight hours
Industry UsageCommon in call centers, telecommunication, and tech support industriesCommon in retail, service, and tech industries with customer support teams

The Overnight Remote Call Center Supervisor primarily oversees call center agents during overnight shifts, focusing on daily operations and team management. The Overnight Remote Customer Service Manager has a broader role, often involving strategic planning and higher-level customer service management. Both roles require leadership skills and remote work capabilities but differ in scope and industry focus.

What are the most commonly searched types of Remote Call Center Supervisor jobs in Rochester, NY?

The most popular types of Remote Call Center Supervisor jobs in Rochester, NY are:

What job categories do people searching Overnight Remote Call Center Supervisor jobs in Rochester, NY look for?

The top searched job categories for Overnight Remote Call Center Supervisor jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Overnight Remote Call Center Supervisor jobs?

Cities near Rochester, NY with the most Overnight Remote Call Center Supervisor job openings:

Infographic showing various Overnight Remote Call Center Supervisor job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $62,983 per year, or $30.3 per hour.

Licensed Mental Health Therapist - Telehealth Position

Mood Care Psychological Services

Rochester, NY • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago


Job description

Position Overview

Mood Care Psychological Services is actively seeking fully licensed mental health therapists to join our dynamic team. As a vital member of our organization, you will be responsible for providing comprehensive mental health care to a diverse client base through a fully remote telehealth model. This full-time position offers competitive compensation ranging from USD 80,000 to 100,000 per year, commensurate with experience, along with a sign-on bonus to welcome new therapists onboard.

About the Organization

Mood Care Psychological Services, located in Rochester, New York, is dedicated to enhancing the mental health and well-being of our community. We pride ourselves on being a vibrant community mental health center that prioritizes accessible and culturally competent mental health care. Our multidisciplinary team works collaboratively to ensure that all individuals, regardless of their background, receive high-quality therapeutic services.

Work Environment

The remote work setting at Mood Care Psychological Services is designed to foster flexibility and support for our therapists. You will work from the comfort of your own home, connecting with clients through secure telehealth platforms. This remote environment promotes work-life balance while providing access to ongoing support from supervisors and colleagues through digital collaboration tools.

Key Responsibilities
  • Conduct thorough assessments and evaluations to identify clients' mental health needs, followed by developing tailored treatment plans that align with best practices in therapeutic care.
  • Provide evidence-based therapy through virtual sessions, employing a range of modalities such as cognitive-behavioral therapy, solution-focused therapy, or mindfulness-based approaches, to effectively address clients' unique challenges.
  • Engage collaboratively with a team of case managers, psychiatrists, and other mental health professionals to ensure a multidisciplinary approach to client care that fosters holistic healing.
  • Offer crisis intervention for clients in acute distress, skillfully utilizing your training to offer brief, impactful support during critical moments.
  • Participate in community outreach and educational initiatives aimed at improving mental health literacy and reducing stigma associated with mental health issues.
Patient Population / Client Focus

Our therapists serve a wide array of clients, including individuals, couples, families, and groups from various cultural and socioeconomic backgrounds. You will have the opportunity to work with clients experiencing issues such as anxiety, depression, trauma, and relationship challenges. This diversity enhances your clinical experience and enables you to develop culturally relevant interventions and improve client outcomes.

Qualifications
  • An active and independent license as one of the following: LMFT, LMHC, LCSW, or a Doctor of Psychology (PsyD).
  • A master’s or doctoral degree in fields such as Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Exceptional communication skills, with the ability to establish genuine rapport and therapeutic relationships with clients.
  • Demonstrated cultural competence and sensitivity in working with diverse populations.
  • Strong organizational skills, ensuring timely documentation and management of client records.
Preferred Experience
  • Prior experience in a telehealth setting or familiarity with teletherapy platforms is highly desirable.
  • Experience working with specific populations such as children, adolescents, or individuals with severe mental illnesses can enhance your suitability for this role.
Compensation and Benefits

We offer a competitive salary range between USD 80,000 and 100,000 per year, based on experience and qualifications. In addition to this attractive compensation, our comprehensive benefits package includes:

  • Health insurance covering medical, dental, and vision needs.
  • Professional liability insurance for added peace of mind.
  • Generous paid vacation time, sick leave, and holidays to promote a healthy work-life balance.
  • Opportunities for professional development, including access to continuing education programs and training sessions.
  • A supportive and collaborative team environment that encourages ongoing supervision and mentorship.
Career Growth Opportunities

Mood Care Psychological Services is committed to fostering the professional growth of our team members. As part of our organization, you will have access to training programs, workshops, and networking opportunities that can propel your career forward. We believe in promoting from within and actively support initiatives that encourage leadership and specialization within the field of mental health.

Why Join Our Team

If you are a licensed mental health therapist passionate about delivering accessible care and making a meaningful impact in the lives of individuals, we encourage you to apply. At Mood Care Psychological Services, you will be part of a driven team dedicated to improving mental health outcomes and reducing barriers to care for our community. Your work will not only advance your career but will also contribute to the overall well-being of our society.

Application Information

To apply, please submit your resume along with a cover letter detailing your qualifications and interest in the role. Join us in our mission to provide exemplary mental health services and create a lasting positive impact in the lives of those we serve.