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Overnight Rbc Bank Call Centre Jobs (NOW HIRING)

River City Bank

Call Center Representative

Sacramento, CA

$17 - $21.25/hr

Maintains knowledge of Bank products and services to seek opportunities to attract, retain and ... Minimum 1year call center or banking related experience. * Advanced keyboarding skills. * Ability ...

Forcht Bank

Call Center Banker

Somerset, KY · On-site

$29K - $43K/yr

At Forcht Bank we value diverse and unique thinking that could help us serve our customers better ... Summary The Call Center Banker is responsible for providing efficient, professional, and quality ...

Forcht Bank

Call Center Banker

Somerset, KY · On-site

$14.05 - $21.07/hr

At Forcht Bank we value diverse and unique thinking that could help us serve our customers better ... Summary The Call Center Banker is responsible for providing efficient, professional, and quality ...

River City Bank

Call Center Representative

Sacramento, CA · On-site +1

$23/hr

Maintains knowledge of Bank products and services to seek opportunities to attract, retain and ... Minimum 1year call center or banking related experience. * Advanced keyboarding skills. * Ability ...

River City Bank

Call Center Representative

Sacramento, CA

$17 - $21.25/hr

Maintains knowledge of Bank products and services to seek opportunities to attract, retain and ... Minimum 1year call center or banking related experience. * Advanced keyboarding skills. * Ability ...

Berkshire Bank

Call Center Representative

Pittsfield, MA · On-site

$20 - $28.90/hr

Retail Banking Department: Call Center Reports to: Call Center Manager Status: Non-Exempt Grade: 6 Pay Range: $20.00 - $28.90 Salary range updated 2/26/2026. Actual compensation within the pay range ...

Propel Bank

Call Center Representative

San Juan, PR · On-site

$17/hr

Propel Bank - San Juan, Puerto Rico Propel Bank. Built for Banks. Powered by Fintech. Propel Bank ... Position Summary The Call Center Representative serves as a key point of contact for Propel Bank ...

notifyMD

Call Center Agent

Chesapeake, VA · On-site

$17.50/hr

Overnight Call Center Agent - notifyMD Location: Chesapeake, VA Are you a night owl ready to be a vital voice for businesses and healthcare providers? notifyMD is hiring Overnight Call Center Agents ...

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Overnight Rbc Bank Call Centre information

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$10

$17

$25

How much do overnight rbc bank call centre jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for overnight rbc bank call centre in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Overnight Rbc Bank Call Centre vs Customer Service Representative?

AspectOvernight Rbc Bank Call CentreCustomer Service Representative
Work HoursOvernight shifts, typically late evening to early morningDaytime or flexible hours, depending on employer
CredentialsBasic banking knowledge, customer service skillsCustomer service experience, communication skills
Work EnvironmentCall center setting, high-volume callsIn-person or call-based customer interactions
Industry UsageBanking and financial servicesRetail, telecommunications, or service sectors

While both roles involve customer interaction, the Overnight Rbc Bank Call Centre focuses on banking services during overnight hours, requiring specific financial knowledge. Customer Service Representatives may work during regular hours across various industries, emphasizing general customer support skills.

Does RBC have 24-7 customer service?

RBC's overnight RBC Bank call centre typically operates during extended hours, but customer service availability may vary by location and service type. For specific 24-7 support, customers can often access online banking or mobile services outside of call centre hours.

Does RBC allow work from home?

For an Overnight RBC Bank Call Centre position, work from home options depend on the company's policies and the specific role. Some call center roles may be remote, especially with advancements in digital communication tools, but others require on-site presence. It is best to check the specific job listing or contact RBC directly for current remote work policies related to this position.

Why is RBC laying off employees?

Overnight RBC Bank call center employees may experience layoffs due to organizational restructuring, cost-cutting measures, or changes in business priorities. Such layoffs are typically part of broader efforts to improve efficiency or adapt to market conditions, often involving workforce adjustments across departments.

Does RBC offer remote work options?

For the Overnight RBC Bank Call Centre role, RBC offers some remote work options depending on the position and location. Employees may have the opportunity to work remotely part-time or full-time, often requiring reliable internet and specific equipment. Availability of remote work can vary based on company policies and operational needs.
What cities are hiring for Overnight Rbc Bank Call Centre jobs? Cities with the most Overnight Rbc Bank Call Centre job openings:
What are the most commonly searched types of Rbc Bank Call Centre jobs? The most popular types of Rbc Bank Call Centre jobs are:
Overnight Rbc Bank Call Centre jobs near you
Call Center Representative

Call Center Representative

River City Bank

Sacramento, CA

$17 - $21.25/hr

Other

Posted 18 days ago

Job description

Description

Responds to and resolves routine telephone calls from clients and bank employees concerning client accounts and client account-related services in accordance with established policies, procedures and service quality standards. Maintains knowledge of Bank products and services to seek opportunities to attract, retain and expand client relationships. 


*Candidates for this role must reside in the Sacramento, CA area.*


Essential Functions

  1. Maintains knowledge of Bank products and services in order to responds to client phone inquiries. 
  2. Interprets and explains bank charges, policies, procedures, special programs, rates and initiates appropriate transactions to satisfy client requests.
  3. Resolves routine client service issues in a timely manner. Reviews issues, performs research, and initiates resolutions within established guidelines.
  4. Informs clients on cause of problems and explains corrective actions being taken. 
  5. Advises management of irregular or recurring problems and suggests improvements to improve the service provided by the call      center. 
  6. Follows established bank policies, procedures, and guidelines for transaction processing and client service.
  7. Protects the bank's assets/income and maintains the confidentiality of client information. 
  8. Responsible for following (or adhering) to the Bank's Information Security policies and procedures.
  9. Obtains/monitors bank account documentation. 
  10. Responsible for promoting the bank's philosophy of excellent client service. 
  11. Supports the Community Reinvestment Act through participation in community organizations.
  12. Maintains current knowledge of bank regulations. Ensures compliance with all Federal, State and Bank policies, procedures and regulations. 
  13. Other duties as assigned. 

Requirements

Education: 

Associates degree or equivalent required, or combination of education and experience. 


Required Experience: 

Minimum 1 year of customer service, bank operations, regulatory and security experience. Customer focus and service experience.


Knowledge Skills/Abilities: 

  1. High School Diploma or General Education Degree (GED). 
  2. Minimum 1year call center or banking related      experience. 
  3. Advanced keyboarding skills.
  4. Ability to work under pressure; multitasking. 
  5. Ability to take initiative. 
  6. Ability to exercise good judgment. 
  7. Excellent verbal communication, listening, phone and      people skills.
  8. Data entry and attention to detail.

Additional Comments:

River City Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.


Note: River City Bank does not sponsor applicants for work visas.


For CA residents please read the Notice at Collection - California before applying.

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