ZipRecruiter

Log In

1

Overnight Rbc Bank Call Centre Jobs (NOW HIRING)

RemX

Be Seen First

Bank Call Center Support

Alpharetta, GA · On-site

$20/hr

Minimum of 1 year of experience in a high-volume call center or customer service role * (Exposure to 50-100+ calls per day preferred) Banking or financial services experience is a plus , but not ...

RemX

Onsite Call Center Agent

Atlanta, GA · On-site

$20/hr

Banking Call Center Agent Job Duties: Manage high-volume inbound and outbound calls with professionalism and efficiency Assist customers with account inquiries, transactions, and service requests ...

unibank

Call Center Representative Trainee

Whitinsville, MA · On-site

$18 - $21/hr

We have a Unique opportunity to join our Call Center team as our newest Trainee in a full-time role ... We're looking for someone who believes in the mission of a community bank, who gets excited about ...

Peoples Bank

Call Center Manager

Merrillville, IN · On-site

$72K - $85K/yr

Proactively collect and evaluate customer feedback on digital banking products and platforms and ... Certified Call Center Manager (e.g., CCCM) or equivalent qualification is a plus. * Strong ...

next page

Showing results 1-20

All JobsRbc Bank Call Centre JobsOvernight Rbc Bank Call Centre Jobs

Overnight Rbc Bank Call Centre information

See salary details

$10

$17

$25

How much do overnight rbc bank call centre jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for overnight rbc bank call centre in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Overnight Rbc Bank Call Centre vs Customer Service Representative?

AspectOvernight Rbc Bank Call CentreCustomer Service Representative
Work HoursOvernight shifts, typically late evening to early morningDaytime or flexible hours, depending on employer
CredentialsBasic banking knowledge, customer service skillsCustomer service experience, communication skills
Work EnvironmentCall center setting, high-volume callsIn-person or call-based customer interactions
Industry UsageBanking and financial servicesRetail, telecommunications, or service sectors

While both roles involve customer interaction, the Overnight Rbc Bank Call Centre focuses on banking services during overnight hours, requiring specific financial knowledge. Customer Service Representatives may work during regular hours across various industries, emphasizing general customer support skills.

Does RBC have 24-7 customer service?

RBC's overnight RBC Bank call centre typically operates during extended hours, but customer service availability may vary by location and service type. For specific 24-7 support, customers can often access online banking or mobile services outside of call centre hours.

Does RBC allow work from home?

For an Overnight RBC Bank Call Centre position, work from home options depend on the company's policies and the specific role. Some call center roles may be remote, especially with advancements in digital communication tools, but others require on-site presence. It is best to check the specific job listing or contact RBC directly for current remote work policies related to this position.

Why is RBC laying off employees?

Overnight RBC Bank call center employees may experience layoffs due to organizational restructuring, cost-cutting measures, or changes in business priorities. Such layoffs are typically part of broader efforts to improve efficiency or adapt to market conditions, often involving workforce adjustments across departments.

Does RBC offer remote work options?

For the Overnight RBC Bank Call Centre role, RBC offers some remote work options depending on the position and location. Employees may have the opportunity to work remotely part-time or full-time, often requiring reliable internet and specific equipment. Availability of remote work can vary based on company policies and operational needs.
What cities are hiring for Overnight Rbc Bank Call Centre jobs? Cities with the most Overnight Rbc Bank Call Centre job openings:
What are the most commonly searched types of Rbc Bank Call Centre jobs? The most popular types of Rbc Bank Call Centre jobs are:
Overnight Rbc Bank Call Centre jobs near you
Relationship Banker - Call Center

Relationship Banker - Call Center

Extraco Banks

Harker Heights, TX • On-site

$17 - $22.25/hr

Full-time

Posted 7 days ago

Job description

Job Description: Relationship Banker - Call Center
Location: Harker Heights
Job Summary:
The Call Center Relationship Banker delivers exceptional financial guidance and customer service within the bank's call center environment. This role encompasses addressing customer inquiries, providing tailored banking solutions, and identifying opportunities that align with the bank's financial growth objectives. A successful Call Center Relationship Banker effectively balances problem-solving skills with a customer-centric approach, ensuring that each interaction enhances the relationship between the customer and the bank.
Customer Service Relationship Management:
  • Respond promptly to inbound client calls, addressing questions related to accounts, transactions, and general banking services.
  • Develop a rapport with clients, building trust and understanding their financial needs to provide appropriate recommendations.
  • Handle customer concerns, troubleshoot issues, and escalate complex problems to the appropriate team members when necessary.
Transaction Processing and Account Management:
  • Assist clients with routine banking transactions, including transfers, payments, and account updates.
  • Process service requests and ensure all transactions are accurately documented and completed.
  • Monitor customer accounts for potential needs or issues, proactively reaching out to offer solutions or services.

Product Knowledge and Sales
  • Maintain a comprehensive understanding of the bank's products and services, including checking and savings accounts, credit cards, personal loans, and mortgages.
  • Identify and capitalize on cross-sell and up-sell opportunities by recommending suitable financial products based on each customer's needs.
  • Meet or exceed individual and team sales targets to contribute to the bank's overall financial objectives.

Compliance and Risk Management
  • Adhere to all regulatory and bank policies to maintain compliance, privacy, and security standards during each interaction.
  • Conduct required customer identification and verification processes as per bank guidelines and anti-money laundering protocols.
  • Protect sensitive client information and ensure confidentiality in all communications.

Required Skills & Qualifications:
  • Education: High School diploma or equivalent; Bachelor Degree Preferred
  • Skills: Strong communication skills, active listening, problem-solving, and multitasking.
  • Technical Proficiency: Familiarity with banking software, call center systems, and digital banking platforms.
  • Experience: Preferred experience in customer service, banking, or a call center environment.

Work Hours: Hours will vary depending on location assigned. Consistent weekend availability on Saturdays during the hours of 8:30am - 1:00pm.
Extraco provides excellent benefits and competitive compensation. We are an Equal Opportunity Employer M/F/D/V. Extraco provides reasonable accommodation for persons with disability.

Apply