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Seasonal Rbc Bank Call Centre Jobs (NOW HIRING)

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Bank Call Center Support

Alpharetta, GA · On-site

$20/hr

Minimum of 1 year of experience in a high-volume call center or customer service role * (Exposure to 50-100+ calls per day preferred) Banking or financial services experience is a plus , but not ...

RemX

Onsite Call Center Agent

Atlanta, GA · On-site

$20/hr

Banking Call Center Agent Job Duties: Manage high-volume inbound and outbound calls with professionalism and efficiency Assist customers with account inquiries, transactions, and service requests ...

unibank

Call Center Representative Trainee

Whitinsville, MA · On-site

$18 - $21/hr

We have a Unique opportunity to join our Call Center team as our newest Trainee in a full-time role ... We're looking for someone who believes in the mission of a community bank, who gets excited about ...

Peoples Bank

Call Center Manager

Merrillville, IN · On-site

$72K - $85K/yr

Proactively collect and evaluate customer feedback on digital banking products and platforms and ... Certified Call Center Manager (e.g., CCCM) or equivalent qualification is a plus. * Strong ...

Peoples Bank

Call Center Manager

Merrillville, IN · On-site

$72K - $85K/yr

Proactively collect and evaluate customer feedback on digital banking products and platforms and ... Certified Call Center Manager (e.g., CCCM) or equivalent qualification is a plus. * Strong ...

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Seasonal Rbc Bank Call Centre information

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$10

$17

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How much do seasonal rbc bank call centre jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for seasonal rbc bank call centre in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How long is RBC customer service open?

For a Seasonal RBC Bank Call Centre position, customer service hours typically align with the bank's operational hours, which are generally from early morning to late evening, often 7 days a week. Exact hours may vary based on location and season, so it is advisable to check the specific schedule provided during the hiring process or on the company's official website.

What is the difference between Seasonal Rbc Bank Call Centre vs Customer Service Representative?

AspectSeasonal Rbc Bank Call CentreCustomer Service Representative
CredentialsHigh school diploma or equivalent; banking knowledge preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentCall center setting, seasonal workload peaksOffice or retail environment, ongoing customer interactions
Employer & IndustryRbc Bank, financial services industryVarious industries including retail, telecom, banking
Search & ComparisonOften compared for seasonal vs ongoing roles in customer support

Seasonal Rbc Bank Call Centre roles are temporary positions focused on handling banking inquiries during peak seasons, requiring specific banking knowledge. Customer Service Representatives typically work year-round across various industries, providing ongoing support. The main difference lies in the seasonal nature and banking-specific skills of the Rbc Bank Call Centre role versus the broader customer service scope of the Customer Service Representative position.

Does RBC allow work from home?

For a Seasonal RBC Bank Call Centre position, work from home policies can vary based on the role and current company policies. Typically, call center roles may be performed remotely if the company has a remote work program in place, but some positions may require on-site presence. It is best to check the specific job listing or contact RBC directly for the most accurate information.

How long is the notice period for RBC employees?

For RBC call centre employees, including seasonal roles, the notice period typically ranges from two weeks to one month, depending on the employment agreement and local labor laws. Employees are advised to review their specific contract or consult HR for precise details, especially for seasonal positions which may have different notice requirements.

Why is RBC laying off employees?

RBC's seasonal RBC Bank call centre may experience layoffs due to factors such as fluctuating customer demand, budget adjustments, or operational restructuring. These layoffs are typically part of broader company efforts to optimize staffing and improve efficiency during certain periods.
What cities are hiring for Seasonal Rbc Bank Call Centre jobs? Cities with the most Seasonal Rbc Bank Call Centre job openings:
What are the most commonly searched types of Rbc Bank Call Centre jobs? The most popular types of Rbc Bank Call Centre jobs are:
Seasonal Rbc Bank Call Centre jobs near you
Relationship Banker - Call Center

Relationship Banker - Call Center

Extraco Banks

Harker Heights, TX • On-site

$17 - $22.25/hr

Full-time

Re-posted 8 days ago

Job description

Job Description: Relationship Banker - Call Center
Location: Harker Heights
Job Summary:
The Call Center Relationship Banker delivers exceptional financial guidance and customer service within the bank's call center environment. This role encompasses addressing customer inquiries, providing tailored banking solutions, and identifying opportunities that align with the bank's financial growth objectives. A successful Call Center Relationship Banker effectively balances problem-solving skills with a customer-centric approach, ensuring that each interaction enhances the relationship between the customer and the bank.
Customer Service Relationship Management:
  • Respond promptly to inbound client calls, addressing questions related to accounts, transactions, and general banking services.
  • Develop a rapport with clients, building trust and understanding their financial needs to provide appropriate recommendations.
  • Handle customer concerns, troubleshoot issues, and escalate complex problems to the appropriate team members when necessary.
Transaction Processing and Account Management:
  • Assist clients with routine banking transactions, including transfers, payments, and account updates.
  • Process service requests and ensure all transactions are accurately documented and completed.
  • Monitor customer accounts for potential needs or issues, proactively reaching out to offer solutions or services.

Product Knowledge and Sales
  • Maintain a comprehensive understanding of the bank's products and services, including checking and savings accounts, credit cards, personal loans, and mortgages.
  • Identify and capitalize on cross-sell and up-sell opportunities by recommending suitable financial products based on each customer's needs.
  • Meet or exceed individual and team sales targets to contribute to the bank's overall financial objectives.

Compliance and Risk Management
  • Adhere to all regulatory and bank policies to maintain compliance, privacy, and security standards during each interaction.
  • Conduct required customer identification and verification processes as per bank guidelines and anti-money laundering protocols.
  • Protect sensitive client information and ensure confidentiality in all communications.

Required Skills & Qualifications:
  • Education: High School diploma or equivalent; Bachelor Degree Preferred
  • Skills: Strong communication skills, active listening, problem-solving, and multitasking.
  • Technical Proficiency: Familiarity with banking software, call center systems, and digital banking platforms.
  • Experience: Preferred experience in customer service, banking, or a call center environment.

Work Hours: Hours will vary depending on location assigned. Consistent weekend availability on Saturdays during the hours of 8:30am - 1:00pm.
Extraco provides excellent benefits and competitive compensation. We are an Equal Opportunity Employer M/F/D/V. Extraco provides reasonable accommodation for persons with disability.

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