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Seasonal Rbc Bank Call Centre Jobs (NOW HIRING)

F&M Bank

Call Center Specialist II

Lodi, CA · On-site

$21.40 - $24.61/hr

They are the "voice" of the Bank to our customers and, as such, are expected to provide exemplary ... Call Center Specialists respond to a high volume of inbound calls and chats, providing prompt, high ...

MCI

Bank Call Center Representative - Mid-shift

$15.75 - $20.50/hr

Bank Call Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ...

MCI

Bank Call Center Representative - 4X10 Shift

$15.75 - $20.50/hr

Bank Call Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ...

RemX

Be Seen First

Bank Call Center Support

Alpharetta, GA · On-site

$20/hr

Minimum of 1 year of experience in a high-volume call center or customer service role * (Exposure to 50-100+ calls per day preferred) Banking or financial services experience is a plus , but not ...

Hiregy

Call Center Specialist

Alpharetta, GA · On-site

$19 - $22/hr

Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $19.00 per hour $22.00 per hour with (2)+ years of banking call center/compliance Type: Direct hire ...

MCI

Bank Call Center Representative - Evening

Savannah, GA · On-site

$14.50 - $18.75/hr

In this remote call center role, you'll handle a variety of banking inquiries and transactions with professionalism and care, ensuring secure, accurate service while helping clients feel confident ...

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All JobsSeasonal Rbc Bank Call Centre Jobs

Seasonal Rbc Bank Call Centre information

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$10

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$25

How much do seasonal rbc bank call centre jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for seasonal rbc bank call centre in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Rbc Bank Call Centre vs Customer Service Representative?

AspectSeasonal Rbc Bank Call CentreCustomer Service Representative
CredentialsHigh school diploma or equivalent; banking knowledge preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentCall center setting, seasonal workload peaksOffice or retail environment, ongoing customer interactions
Employer & IndustryRbc Bank, financial services industryVarious industries including retail, telecom, banking
Search & ComparisonOften compared for seasonal vs ongoing roles in customer support

Seasonal Rbc Bank Call Centre roles are temporary positions focused on handling banking inquiries during peak seasons, requiring specific banking knowledge. Customer Service Representatives typically work year-round across various industries, providing ongoing support. The main difference lies in the seasonal nature and banking-specific skills of the Rbc Bank Call Centre role versus the broader customer service scope of the Customer Service Representative position.

What cities are hiring for Seasonal Rbc Bank Call Centre jobs? Cities with the most Seasonal Rbc Bank Call Centre job openings:
What are the most commonly searched types of Rbc Bank Call Centre jobs? The most popular types of Rbc Bank Call Centre jobs are:
Seasonal Rbc Bank Call Centre jobs near you

Call Center Specialist II

F&M Bank

Lodi, CA • On-site

$21.40 - $24.61/hr

Other

Posted 12 days ago

Job description

Call Center Specialist II
Department: Central Operations/Call Center
Location: Lodi
Salary: $21.40 - $24.61 (Commensurate with experience and qualifications)
Supervises Others: No
Employment Status: Full-Time (40hrs) Hourly, Non-Exempt - Benefited- Mon - Fri
F&M Bank's Call Center Specialists are responsible for assisting customers via phone and online chat with simple to complex questions regarding their account(s) and related services offered by the Bank. They are the "voice" of the Bank to our customers and, as such, are expected to provide exemplary customer service with efficiency and accuracy, while maintaining a friendly, professional demeanor, and communicating effectively. Call Center Specialists respond to a high volume of inbound calls and chats, providing prompt, high-quality service to internal and external Bank customers.
Who are we looking for?
Key Responsibilities
  • Customer Support: Promptly and professionally respond to customer inquiries regarding account balances, debit cards, transactions, and fees, and provide support for our Online and Mobile Banking applications.
  • Issue Resolution: Efficiently troubleshoot and resolve customer issues such as transaction disputes, technical difficulties with online banking, and general complaints, escalating complex problems to management as needed.
  • Account Maintenance: Process customer requests for account changes, stop payments, address updates, password resets, etc., ensuring accuracy and confidentiality.
  • Product Promotion: Educate customers on the bank's full range of products and services and identify opportunities for cross-selling and upselling based on customer needs.
  • Compliance & Quality: Adhere to all banking laws, regulations, and internal policies, maintaining high call quality and service standards, including robust customer authentication and confidentiality protocols to protect customer data and ensure compliance with banking regulations.
  • Documentation: Accurately document all customer interactions and resolutions in the customer relationship management (CRM) software or other relevant systems.
  • Dependable attendance and punctuality by all employees are critical to the Bank's success. Must be reliable and maintain an excellent attendance record.
Also required:
  • Successful completion of a credit check is a condition of employment
  • Minimum of high school diploma or equivalent, college work/degree preferred
  • One year work experience in Customer Service, preferably for a Financial Institution (bank or credit union)
  • Multi-tasker with a desire to go the extra mile to service our customers
  • Superb written and verbal communication skills, with an emphasis on correct English grammar
  • Ability to use a multi-line telephone system and various computer-based applications, including Microsoft Office (Word, Excel, and Outlook); must have the ability to quickly learn and utilize new and updated system applications

F&M Bank
We are an equal opportunity employer - This organization participates in E-Verify - Esta Organización Participa en E-Verify

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