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Day Rbc Bank Call Centre Jobs (NOW HIRING)

Call Center Specialist II

Lodi, CA ยท On-site

$21.40 - $24.61/hr

They are the "voice" of the Bank to our customers and, as such, are expected to provide exemplary ... Call Center Specialists respond to a high volume of inbound calls and chats, providing prompt, high ...

Call Center Supervisor

Pittsfield, MA ยท On-site

$20.50 - $32.12/hr

Division: Beacon Bank & Trust Department: Call Center Reports to: Call Center Manager Status: Non-Exempt Grade: 7 Pay Range: $20.50 - $32.12 Actual compensation within the pay range will be ...

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Minimum of 1 year of experience in a high-volume call center or customer service role * (Exposure to 50-100+ calls per day preferred) Banking or financial services experience is a plus , but not ...

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Day Rbc Bank Call Centre information

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How much do day rbc bank call centre jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for day rbc bank call centre in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Day Rbc Bank Call Centre vs Customer Service Representative at Rbc Bank?

AspectDay Rbc Bank Call CentreCustomer Service Representative at Rbc Bank
CredentialsHigh school diploma or equivalent, relevant customer service experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentCall center setting, fast-paced, team-orientedBranch or call center, direct customer interaction
Employer & Industry UsageUsed interchangeably within Rbc Bank for inbound customer support rolesCommonly used for front-line customer support roles at Rbc Bank

The Day Rbc Bank Call Centre role primarily involves handling inbound calls in a fast-paced environment, focusing on customer inquiries and support. The Customer Service Representative at Rbc Bank also interacts directly with customers but may work in branches or call centers. Both roles require similar credentials and serve similar functions, with the main difference being the work setting and specific job responsibilities.

What cities are hiring for Day Rbc Bank Call Centre jobs? Cities with the most Day Rbc Bank Call Centre job openings:
What are the most commonly searched types of Rbc Bank Call Centre jobs? The most popular types of Rbc Bank Call Centre jobs are:
What states have the most Day Rbc Bank Call Centre jobs? States with the most job openings for Day Rbc Bank Call Centre jobs include:

Customer Care Representative (Bank Call Center)

Farm Bureau Bank

San Antonio, TX โ€ข On-site

$14 - $18.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Job description

Customer Care Representative (Bank Call Center)

Farm Bureau Bank-TX Headquarters - San Antonio, TX 78232

Why Us?

The Farm Bureau Bank team is rooted in service, strong relationships, and meaningful results. We offer financial services that support hardworking individuals who recognize the vital role of farming, ranching, and agriculture across the United States. Beyond traditional banking, we cultivate lasting partnerships, nurture growth, and aim to support rural communities that are often underserved by the banking industry.

Farm Bureau Bank. Not just branches. Roots.

FBB team members enjoy competitive compensation and generous benefits.

  • Affordable Medical, Dental and Vision coverage
  • Outstanding 401k โ€“ Employer match up to 5%
  • Paid Volunteer Hours
  • Accrued Paid Time Off (PTO) & Paid Holidays
  • Life Insurance and Long-Term Disability (company paid)
  • Continuing Education Opportunities
  • View all available benefit options at Farmbureau.bank

Hiring for an in-person role in San Antonio, Texas only, with potential for hybrid schedule after 90 days.

What you'll get to do:

  • Deliver enthusiastic, professional, quality customer service to Farm Bureau partners, members, non-members, and bank personnel.
  • Create a warm and welcoming impression on the phone by demonstrating genuine interest in the customer and in helping them meet their financial needs.
  • Provide customers with accurate information via voice, email, or chat, answering questions, and resolve customer complaints, inquiries, and requests regarding new and current credit card accounts.
  • Outbound customer courtesy calls to notify, educate, and troubleshoot customer inquiries.
  • Maintain a working knowledge of the credit card, lending and deposit products and services offered.
  • Pursue personal development to achieve job proficiency and meets performance goals set within Customer Care Team.
  • Responsible for being familiar with the entire credit card and loan process for consumer and business loans and credit cards.
  • Report any signs of application fraud and identity theft.
  • Gather required customer information, submit applications, and notify underwriting of any risk that the bank may encounter.
  • Cross-train for other products and services.
  • Meet customer service standards set for quality assurance purposes.
  • Flexible to work during Farm Bureau Bank's hours of operation; regular attendance required.
Education and Experience
  • High school diploma or general education degree (GED) required with some college work preferred.
  • One (1) year customer service or call center experience preferred.
  • Six (6) months or more credit card or banking experience required.
  • Credit and background check will be required.
EEO Commitment

Farm Bureau Bank is an equal opportunity/affirmative action employer and complies with all applicable federal, state, and local fair employment practices laws. Farm Bureau Bank strictly prohibits and does not tolerate discrimination against team members, applicants, or any other covered persons because of race, color, religion or creed, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and gender identity) age, physical or mental disability, citizenship, veteran status, or genetic information, or any other characteristic protected by applicable federal, state, or local law. All team members and anyone doing business with the Bank (including vendors, clients, and visitors) are prohibited from engaging in unlawful discrimination. This applies to all employment actions, including but not limited to, recruitment, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.