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Day Rbc Bank Call Centre Jobs (NOW HIRING)

Hiregy

Call Center Specialist

Alpharetta, GA

$19 - $22/hr

Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $19 ... Benefits after 30 days, including health, 401k matching, pet insurance, special perks and discounts.

Hiregy

Call Center Specialist

Alpharetta, GA

$20 - $23/hr

Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $20 ... Benefits after 30 days, including health, 401k matching, pet insurance, special perks and discounts.

MCI

Bank Call Center Representative - Evening

Savannah, GA

$14.50 - $18.75/hr

In this remote call center role, you'll handle a variety of banking inquiries and transactions with ... 60 days of employment, and all employees have access to MEC medical plans after just 30 days.

Royal Bank of Canada

FP&A Manager

Raleigh, NC · Hybrid

Join RBC Bank in Raleigh, NC, a subsidiary of Royal Bank of Canada that provides cross-border ... Applications will be accepted until 11:59 PM on the day prior to the application deadline date ...

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Day Rbc Bank Call Centre information

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How much do day rbc bank call centre jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for day rbc bank call centre in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

Why is RBC laying off staff?

RBC's call center staff may face layoffs due to organizational restructuring, automation, or changes in business priorities. Such layoffs are typically part of cost-cutting measures or efforts to improve operational efficiency within the bank's customer service departments.

What is the difference between Day Rbc Bank Call Centre vs Customer Service Representative at Rbc Bank?

AspectDay Rbc Bank Call CentreCustomer Service Representative at Rbc Bank
CredentialsHigh school diploma or equivalent, relevant customer service experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentCall center setting, fast-paced, team-orientedBranch or call center, direct customer interaction
Employer & Industry UsageUsed interchangeably within Rbc Bank for inbound customer support rolesCommonly used for front-line customer support roles at Rbc Bank

The Day Rbc Bank Call Centre role primarily involves handling inbound calls in a fast-paced environment, focusing on customer inquiries and support. The Customer Service Representative at Rbc Bank also interacts directly with customers but may work in branches or call centers. Both roles require similar credentials and serve similar functions, with the main difference being the work setting and specific job responsibilities.

What cities are hiring for Day Rbc Bank Call Centre jobs? Cities with the most Day Rbc Bank Call Centre job openings:
What are the most commonly searched types of Rbc Bank Call Centre jobs? The most popular types of Rbc Bank Call Centre jobs are:
What states have the most Day Rbc Bank Call Centre jobs? States with the most job openings for Day Rbc Bank Call Centre jobs include:
Day Rbc Bank Call Centre jobs near you
Call Center Specialist

Call Center Specialist

Hiregy

Alpharetta, GA

$19 - $22/hr

Other

Medical, Retirement

Posted yesterday

Job description

Call Center Specialist (Banking)

Location: Alpharetta, GA 30022 – This position is onsite

Pay: $19.00 per hour
$22.00 per hour with (2)+ years of banking call center/compliance

Type: Direct hire

Schedule: Must be open department hours
M-F, 7:00 AM to 7:00 PM, Saturdays 7:00 AM to 4:00 PM
Typically, rotating Saturdays (every other week)
Training schedule will also rotate

Career outlook: Benefits after 30 days, including health, 401k matching, pet insurance, special perks and discounts.

Job description:

  1. Manage 60+ inbound (and some outbound) calls daily, assisting customers with lost cards, balance inquiries, account requests, troubleshooting issues, and more complex concerns while delivering a high-quality service experience
  2. Provide accurate information about bank products and services, resolve complaints, and process requests (e.g., transfers, stop payments, address changes) in compliance with bank policies and procedures
  3. Navigate efficiently across multiple screens and 10+ systems to research issues, determine solutions, and either resolve or escalate customer needs appropriately
  4. Adapt to a fast-paced, constantly evolving environment with frequent updates to systems, processes, and procedures—this is not a simple in-and-out role and requires staying sharp and engaged
  5. Demonstrate strong problem-solving and communication skills without relying on scripts, while meeting individual and team KPIs that are heavily focused on customer service and resolution

Nice to have:

  • Banking call center experience strongly preferred (2+) years
  • Bilingual: Spanish/English

Requirements:

  • Must have (1) year of call center experience
  • Must be open to department hours and Saturdays
  • Must be tech savvy- this is not an easy role!
  • High school diploma or equivalent
  • Background check required
  • MVR (motor vehicle) check required
  • Employment Verification

Apply