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Day Rbc Bank Call Centre Jobs (NOW HIRING)

Peoples Bank

Call Center Manager

Merrillville, IN · On-site

$72K - $85K/yr

Proactively collect and evaluate customer feedback on digital banking products and platforms and ... Certified Call Center Manager (e.g., CCCM) or equivalent qualification is a plus. * Strong ...

Peoples Bank

Call Center Manager

Merrillville, IN · On-site

$72K - $85K/yr

Proactively collect and evaluate customer feedback on digital banking products and platforms and ... Certified Call Center Manager (e.g., CCCM) or equivalent qualification is a plus. * Strong ...

Hawthorn Bank

CSR III - CALL CENTER/ITM

Belton, MO · On-site

$14.25 - $19.25/hr

CSR III - CALL CENTER/ITM SUMMARY This position is responsible for providing customer service in the Bank's Call Center and through the Interactive Teller Machines (ITM). This position will respond ...

Forcht Bank

Call Center Banker

Somerset, KY · On-site

$29K - $43K/yr

... day. That purpose is to find unique ways to deliver our brand of happier banking service to ... At Forcht Bank we value diverse and unique thinking that could help us serve our customers better.

Forcht Bank

Call Center Banker

Somerset, KY · On-site

$14.05 - $21.07/hr

... day. That purpose is to find unique ways to deliver our brand of happier banking service to ... At Forcht Bank we value diverse and unique thinking that could help us serve our customers better.

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Day Rbc Bank Call Centre information

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How much do day rbc bank call centre jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for day rbc bank call centre in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

Is RBC laying off employees today?

There are no publicly available reports indicating that RBC has announced layoffs today. As a call center employee at RBC, job stability depends on company performance and industry conditions, but specific layoffs are typically communicated internally or through official channels if they occur. It is advisable to check RBC's official statements or contact HR for the most current information.

Does RBC offer remote positions?

Day RBC Bank Call Centre positions are typically based in physical call center locations, but some roles may offer remote or hybrid work options depending on the company's policies and current staffing needs. Candidates should review specific job postings for remote work availability and requirements such as reliable internet and a suitable home workspace.

How much does RBC Bank pay?

The pay for a Day RBC Bank Call Centre position typically ranges from $15 to $20 per hour, depending on experience and location. Employees may also receive benefits such as health insurance and paid time off, with schedules often involving shifts during business hours.

What is the difference between Day Rbc Bank Call Centre vs Customer Service Representative at Rbc Bank?

AspectDay Rbc Bank Call CentreCustomer Service Representative at Rbc Bank
CredentialsHigh school diploma or equivalent, relevant customer service experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentCall center setting, fast-paced, team-orientedBranch or call center, direct customer interaction
Employer & Industry UsageUsed interchangeably within Rbc Bank for inbound customer support rolesCommonly used for front-line customer support roles at Rbc Bank

The Day Rbc Bank Call Centre role primarily involves handling inbound calls in a fast-paced environment, focusing on customer inquiries and support. The Customer Service Representative at Rbc Bank also interacts directly with customers but may work in branches or call centers. Both roles require similar credentials and serve similar functions, with the main difference being the work setting and specific job responsibilities.

What cities are hiring for Day Rbc Bank Call Centre jobs? Cities with the most Day Rbc Bank Call Centre job openings:
What are the most commonly searched types of Rbc Bank Call Centre jobs? The most popular types of Rbc Bank Call Centre jobs are:
What states have the most Day Rbc Bank Call Centre jobs? States with the most job openings for Day Rbc Bank Call Centre jobs include:
Day Rbc Bank Call Centre jobs near you
Call Center Representative

Call Center Representative

Skowhegan Savings Bank

Skowhegan, ME

$19 - $21/hr

Other

Posted 9 days ago

Job description

Description

Skowhegan Savings Bank seeks an individual to join our Call Center team. This is a full-time position, that sits onsite in our Main Office in Skowhegan. Schedule is Monday-Friday 8am-5pm. 


Position Summary:

Call Center Representatives are responsible for promptly responding to all incoming customer communications while providing the highest level of service and identifying bank products and services that may be beneficial. Call Center Representatives help build and maintain solid customer relationships.


Duties and Responsibilities:


Greets customers and facilitates a welcoming and customer-focused interaction utilizing Integrity Customer Service principles.

Processes customer transactions and account maintenance efficiently and accurately in a fast-paced environment while adhering to internal controls and procedures.

Generates new business and expands relationships with current customers by cross-selling bank products and services.

Builds customer loyalty by developing relationships and offering exceptional customer service.

Responds to customer inquires and concerns by researching and identifying positive solutions or referring to appropriate staff or department for resolution.

Provide appropriate and timely follow-up to customer concerns, inquiries and requests.

Enroll customers and provide on-going support for all consumer electronic services.

Maintains and ensures adherence to safety and security issues, policies and procedures.

Attends and participates in training courses and workshops to advance products knowledge and customer service skills.

Assumes additional responsibilities as assigned.


Additional Duties and Responsibilities for Call Center Representative II:

Mentor less experienced Call Center Representatives and assist them as needed.

Monitor and handle daily department tasks, responsibilities, and reports.

Orders supplies.

Must fully meet Teller Standards for the Call Center Representative I position.


Requirements

Education and Experience:

Call Center Representative I:

  • High School Diploma or equivalent GED required 
  • One to three months related experience and/or training.

Call Center Representative II:

  • Minimum of one to two years of customer service experience required.
  • Demonstrated proficiency at Call Center Representative I skills and responsibilities.


Skills and Abilities:

  • Excellent customer service skills.
  • Previous customer service or call center skills helpful.
  • Outgoing, assertive, confident and enthusiastic personality.
  • Strong multi tasking and communication skills.
  • Excellent organizational skills and attention to detail.
  • Proficient computer skills.
  • Must be dependable, flexible, a team player, professional and calm under pressure.
  • Ability to work with little supervision.

Working Conditions:

  • General office environment
  • Moderate lifting (to 35 lbs.) required. Moderate reaching, walking, sitting and standing required.

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