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Overnight Progressive Customer Service Jobs in Renton, WA

Customer Service Rep

Tacoma, WA · On-site

$17.25 - $23.25/hr

The Customer Service Representative is responsible for screening all non-insured patients and ... Is responsible for maintaining activity records, submitting progress reports as directed by the ...

Customer Service Manager Department: Customer Service Reports to:Director of Operations This ... Coordinate, communicate, and track the progress of both repair and manufacturing orders that are ...

Customer Service Associate

Fife, WA · On-site

$25 - $30/hr

Provide timely updates on order status, timelines, and service progress * Address customer questions related to pricing, repairs, and service offerings * Escalate complex issues to the Customer ...

Customer Service Manager

Fife, WA · On-site

$85K - $95K/yr

The Role As the Customer Service Manager at BPI Medical, you own the day-to-day operations of the ... Coordinate, communicate, and track the progress of both repair and manufacturing orders that are ...

Customer Service Representative

Tacoma, WA · On-site

$17.25 - $23.25/hr

The Customer Service Representative is responsible for screening all non-insured patients and ... Maintains activity records, submitting progress reports as directed by the Managed Care Department.

Customer Service Associate

Fife, WA · On-site

$20 - $26/hr

Provide timely updates on order status, turnaround timelines, and service progress, and answer customer questions about pricing, repairs, and service offerings. * Generate and follow up on purchase ...

Customer Service Representative

Mill Creek, WA · On-site

$17.50 - $23.75/hr

... deliver service that "WOWs" each other and our customers. We value relationships, teamwork ... progressive workplace. We celebrate diversity and support equality for all. If you share these core ...

Customer Service Representative

Mill Creek, WA · On-site

$17.50 - $23.75/hr

... deliver service that "WOWs" each other and our customers. We value relationships, teamwork ... progressive workplace. We celebrate diversity and support equality for all. If you share these core ...

Retail Cashier/Customer Service

Tacoma, WA · On-site

$17.50 - $18.50/hr

Pay: $17.50 - $18.50/Hour + $1.00 Overnight Differential* Are you someone who enjoys helping others ... A positive, can-do attitude and strong customer service skills * Great communication and a team ...

Retail Cashier/Customer Service

Tacoma, WA · On-site

$17.50 - $18.50/hr

Pay: $17.50 - $18.50/Hour + $1.00 Overnight Differential* Are you someone who enjoys helping others ... A positive, can-do attitude and strong customer service skills * Great communication and a team ...

Retail Cashier/Customer Service

Tacoma, WA · On-site

$17.50 - $18.50/hr

Pay: $17.50 - $18.50/Hour + $1.00 Overnight Differential* Are you someone who enjoys helping others ... A positive, can-do attitude and strong customer service skills * Great communication and a team ...

Retail Cashier/Customer Service

Tacoma, WA · On-site

$17.50 - $18.50/hr

Pay: $17.50 - $18.50/Hour + $1.00 Overnight Differential* Are you someone who enjoys helping others ... A positive, can-do attitude and strong customer service skills * Great communication and a team ...

Sales and Service Overnight

Lynnwood, WA · On-site

$16.50 - $22/hr

Strong customer service skills * Strong communication skills both oral and written * Organization ... Prior overnight shift experience preferred. * Experience operating multiple phone lines preferred.

Sales and Service Overnight

Lynnwood, WA · On-site

$16.50 - $22/hr

Strong customer service skills * Strong communication skills both oral and written * Organization ... Prior overnight shift experience preferred. * Experience operating multiple phone lines preferred.

Showing results 21-40

Overnight Progressive Customer Service information

See Renton, WA salary details

$11

$21

$30

How much do overnight progressive customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for overnight progressive customer service in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

What is an overnight progressive customer service representative?

An Overnight Progressive Customer Service representative is a professional who provides customer support for Progressive Insurance during nighttime or overnight hours. Their main responsibilities include assisting customers with policy questions, claims, payments, and troubleshooting issues outside of regular business hours. They typically work in call centers or remotely, ensuring that customers have access to support 24/7. This role requires strong communication skills, the ability to work independently, and a willingness to work non-traditional hours. Overnight representatives play a crucial role in maintaining high customer satisfaction and supporting Progressive’s commitment to continuous service.

What are some unique challenges faced in an overnight progressive customer service role, and how can I prepare for them?

Overnight progressive customer service roles often involve working independently during non-traditional hours and handling complex or escalated issues that arise outside regular business times. You may face challenges such as staying alert during night shifts, managing increased responsibility with less immediate supervision, and resolving urgent customer needs. To prepare, it's helpful to develop strong self-management skills, maintain consistent sleep schedules, and become familiar with escalation protocols and support resources available during overnight hours. Building resilience and excellent problem-solving abilities will also help you thrive in this environment.

What are the key skills and qualifications needed to thrive as an overnight progressive customer service representative, and why are they important?

To thrive as an Overnight Progressive Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and company-specific platforms is often required. Patience, resilience, and the ability to work independently during late hours are essential soft skills in this role. These competencies ensure effective customer support, high satisfaction, and reliable performance during non-standard business hours.

What is the difference between Overnight Progressive Customer Service vs Overnight Customer Service?

AspectOvernight Progressive Customer ServiceOvernight Customer Service
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentNight shifts, call centers, or retail settingsNight shifts, call centers, or retail settings
Industry UsageCommon in retail, telecom, and service industriesCommon in retail, telecom, and service industries
Job FocusHandling customer inquiries, resolving issues, and upsellingHandling customer inquiries, resolving issues, and processing transactions

Both roles involve overnight shifts and customer interaction, but Overnight Progressive Customer Service emphasizes upselling and customer retention strategies, while Overnight Customer Service focuses more on resolving inquiries and processing transactions. The roles are similar in credentials and work environment, making them often compared by job seekers in the customer service industry.

What job categories do people searching Overnight Progressive Customer Service jobs in Renton, WA look for?

The top searched job categories for Overnight Progressive Customer Service jobs in Renton, WA are:

Customer Service Rep

Seamar

Tacoma, WA • On-site

$17.25 - $23.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago


Job description

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:

Sea Mar is a mandatory COVID-19 and flu vaccine organization

Full-Time Customer Service Representative positionavailable for our Managed Care Department in Tacoma, WA. The Customer Service Representative is responsible for screening all non-insured patients and ensuring that customers newly assigned or wishing to obtain care at Sea Mar are accommodated. They provide public health coverage enrollment assistance, insurance education, and public health coveragecase management. Under the direction of the Managed Care Manager and Coordinator, they pro-actively contact customers, assist in the development and distribution of promotional material and engage in community outreach activities. Bilingual in English/Spanish is highly preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Customer Service Representative: Serves as a primary liaison between clients and clinic, focusing on alleviating barriers to service and helping patients establish Sea Maras their medical home. Assists with public health coverage program applications, ensures patients have selected a primary care provider, assists in scheduling appointments and identifying other health care services available. Assists in conducting outreach and participates on all corporate marketing campaigns, and in the distribution of informational / promotional materials approved by the Managed Care Department. Is responsible for maintaining activity records, submitting progress reports as directed by the Managed Care Department. Assists in identifying and advocating on behalf of the customer regarding barriers to coverage and or the utilization of health care services. Strives to increase customer health care service utilization, through education on services covered as well as customer responsibilities and to serve as case managers for families in accessing care. Assists in meeting established departmental and organizational goals and ensuring that customer access to the Managed Care Department services are maximized. Maintains skill levels by participating at all mandatory trainings, meeting competency testing requirements, maintaining local sitestandards, and reporting on health coverage policy changes impacting consumers and or processes. Performs any and all other duties as may be assigned while adheringto all corporate and departmental policies and procedures. EDUCATION AND/OR EXPERIENCE: High School graduation; AA or BA in Social Services is preferred. At least 1 year of customer service experience is required; preferably in a health care environment. Additional work experience may be substituted for education, with a minimum of a high school diploma or equivalent required. The applicant must be able to interpret a variety of instructions furnished in written, oral, diagram or schedule form. This position must obtain Basic Life Support (BLS) CPR within 90 days of hire date and is required to maintain current BLS CPR throughout employment. Second language is highly preferred.

What We Offer:

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it's a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of:

  • Medical
  • Dental
  • Vision
  • Prescription coverage
  • Life Insurance
  • Long Term Disability
  • EAP (Employee Assistance Program)
  • Paid-time-off starting at 27 days per year + 10 paid Holidays.
  • We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.

Please visit our website to learn more about us at www.seamar.org. You may also apply thru our Career page at https://www.seamar.org/jobs-general.html