ZipRecruiter

Log In

1

Overnight Progressive Customer Service Jobs in Renton, WA

TalentBridge

Customer Service Representative

Fife, WA · On-site

$18.50/hr

Customer Service Representative Fife, WA (Onsite) Tuesday-Saturday | 6:30 AM - 3:00 PM Up to $18.50 ... Monitor delivery routes and shipment progress * Process order changes, updates, and cancellations

TalentBridge

Customer Service Representative

Kent, WA · On-site

$18/hr

... progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or ... customer service skills and the ability to satisfactorily resolve issues • Solid ability to ...

Chevron

Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Auburn, WA · On-site

$17.50 - $23.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Auburn, WA · On-site

$17.50 - $23.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Renton, WA · On-site

$18 - $24.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Auburn, WA · On-site

$17.50 - $23.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Kent, WA · On-site

$18 - $24.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Maple Valley, WA · On-site

$18.50 - $25.25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Bonney Lake, WA · On-site

$17.75 - $24/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Shoreline, WA · On-site

$18.25 - $24.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Bonney Lake, WA · On-site

$17.75 - $24/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Maple Valley, WA · On-site

$18.50 - $25.25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Tesla

Customer Service Representative

Bellevue, WA · On-site

$21.28 - $31.92/hr

What to Expect The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will ...

next page

Showing results 1-20

All JobsOvernight Progressive Customer Service JobsOvernight Progressive Customer Service Jobs in Renton, WA

Overnight Progressive Customer Service information

See Renton, WA salary details

$11

$21

$30

How much do overnight progressive customer service jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for overnight progressive customer service in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

How hard is it to get hired at Progressive?

Getting hired as an Overnight Progressive Customer Service representative typically involves completing an online application, passing a skills assessment, and participating in interviews. Candidates should demonstrate strong communication skills, customer service experience, and the ability to work overnight shifts. The hiring process is competitive but accessible with relevant experience and a good interview performance.

How much does a call center representative make at Progressive?

A call center representative at Progressive typically earns around $15 to $20 per hour, depending on experience and location. The role often involves customer service skills and familiarity with insurance products, with some positions offering additional benefits and incentives.

What is the difference between Overnight Progressive Customer Service vs Overnight Customer Service?

AspectOvernight Progressive Customer ServiceOvernight Customer Service
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentNight shifts, call centers, or retail settingsNight shifts, call centers, or retail settings
Industry UsageCommon in retail, telecom, and service industriesCommon in retail, telecom, and service industries
Job FocusHandling customer inquiries, resolving issues, and upsellingHandling customer inquiries, resolving issues, and processing transactions

Both roles involve overnight shifts and customer interaction, but Overnight Progressive Customer Service emphasizes upselling and customer retention strategies, while Overnight Customer Service focuses more on resolving inquiries and processing transactions. The roles are similar in credentials and work environment, making them often compared by job seekers in the customer service industry.

What is an Overnight Progressive Customer Service representative?

An Overnight Progressive Customer Service representative is a professional who provides customer support for Progressive Insurance during nighttime or overnight hours. Their main responsibilities include assisting customers with policy questions, claims, payments, and troubleshooting issues outside of regular business hours. They typically work in call centers or remotely, ensuring that customers have access to support 24/7. This role requires strong communication skills, the ability to work independently, and a willingness to work non-traditional hours. Overnight representatives play a crucial role in maintaining high customer satisfaction and supporting Progressive’s commitment to continuous service.

What are some unique challenges faced in an overnight progressive customer service role, and how can I prepare for them?

Overnight progressive customer service roles often involve working independently during non-traditional hours and handling complex or escalated issues that arise outside regular business times. You may face challenges such as staying alert during night shifts, managing increased responsibility with less immediate supervision, and resolving urgent customer needs. To prepare, it's helpful to develop strong self-management skills, maintain consistent sleep schedules, and become familiar with escalation protocols and support resources available during overnight hours. Building resilience and excellent problem-solving abilities will also help you thrive in this environment.

Is Progressive 24 hour customer service hours?

Progressive's customer service for the Overnight Progressive Customer Service role typically operates 24 hours a day to provide around-the-clock support. Employees in this role may work overnight shifts and need to be prepared for flexible scheduling to assist customers at any time.

What are the key skills and qualifications needed to thrive as an Overnight Progressive Customer Service representative, and why are they important?

To thrive as an Overnight Progressive Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and company-specific platforms is often required. Patience, resilience, and the ability to work independently during late hours are essential soft skills in this role. These competencies ensure effective customer support, high satisfaction, and reliable performance during non-standard business hours.

Can I work for Progressive from home?

Overnight Progressive Customer Service roles are typically performed in a call center environment, but some positions may offer remote or work-from-home options depending on the company's policies and the specific role. Candidates should review the job listing for remote work eligibility and required equipment or certifications. Flexibility for remote work varies by position and location.
What job categories do people searching Overnight Progressive Customer Service jobs in Renton, WA look for? The top searched job categories for Overnight Progressive Customer Service jobs in Renton, WA are:
Overnight Progressive Customer Service jobs near you
Customer Service Representative

Customer Service Representative

Accretive Technology Group

Seattle, WA • On-site

$23 - $26.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Accretive Technology Group | Customer Service Representative 

This role is fully onsite in Seattle, WA (downtown)
We are currently hiring for swing and overnight shifts
 
About Us:
Accretive Technology Group is a forward-thinking company dedicated to delivering innovative technology solutions. We foster a dynamic and collaborative work environment where creativity and analytical thinking drive success.
Regular Tasks:
  • Provide customer service to users via Live Chat, SMS messaging, email, and telephone. Ensure detailed records are maintained for all customer contacts.
  • Typical shift volume: 150 Live Chats (up to 4 concurrent), 20-30 SMS messages, 20-30 telephone calls, and 40-50 emails.
  • Review customer accounts for possible fraudulent activity and take appropriate action based on circumstances. Typical shift volume – varies.
  • Provide customer support to performers via email. Ensure detailed records are maintained for all performer contacts.
  • Understand and adhere to department policies, procedures, and escalation processes.
  • Maintain a high level of professionalism and respect with every interaction.
  • May be required to work on special projects as needs arise.
In Addition:
The role involves recurring work situations with occasional variations from the norm. Duties are performed using established procedures, which may be modified or improved upon. Perform duties independently with minimal supervision.
The job involves a high degree of complexity. Must be knowledgeable of all products supported and able to use multiple administration tools at the same time.  Must be highly organized to keep track of daily volume, customer inquiries, and product improvements.
Requirements:
  • At least 1 year of high-volume traffic in a call center environment
  • Managing an average of 25 calls, 150 chats, and 30 emails per shift - simultaneously
  • Multitasking is essential in every interaction
  • High energy and commitment to superior customer support
  • General computer/internet knowledge
  • Interpersonal, communication, customer service, and time management skills are imperative
  • Independent decision-making and good judgment are essential in every interaction
  • Strong written and verbal communication skills required
  • Clear and courteous writing and speaking style
  • Ability to identify, analyze, and solve problems
  • Punctuality and excellent attendance
  • Excellent organizational skills
  • Ability to operate telephone, computer hardware/software including keyboard, 10-key, sit for extended periods of time.
  • Basic math skills (add, subtract, multiply, and divide)
Benefits/Perks:
  • Employer-paid Medical, Dental, and Vision benefits
  • Life & Disability Insurance Coverage
  • Health Care FSA
  • Day Care FSA
  • 401(k) with a 50% contribution match (no limit)
  • Vacation and PTO plan 
  • Paid Holidays
  • Semi-Annual Profit Sharing
  • Our Customer Service Representatives have the potential to earn up to $8/hour over and above their base wage through our Compensation Incentive Program
  • Gym/Exercise Membership Reimbursement 
  • $175 transportation Reimbursement ($100 of this may be used for home internet for remote and hybrid employees)
A reasonable, good-faith estimate of the compensation range for this position is $23.00-$26.50 per hour (based on the shift). This position will also include a 401k with 50% matching and profit sharing that is dependent on a variety of factors.
Employment opportunities and job offers at Accretive Technology Group will always come from Accretive Technology Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Accretive Technology Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Accretive Technology Group will never send you money or request you return any money back to our company for any reason. Our email domain is @accretivetg.com. The official website to find and apply for job openings at Accretive Technology Group is https://accretivetg.com/ 
Accretive Technology Group is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, or national origin.
  • Unfortunately, we do not provide visa sponsorship, visa transfer, or corp-corp arrangements.
  • Agencies - NO unsolicited submissions will be accepted and if any Agency does submit an unsolicited candidate that Agency shall have no recourse from Accretive Technology Group.

Powered by JazzHR

W2RQHO9C7l