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Overnight Nike Customer Service Jobs in Decatur, IL

OWL Services

Petroleum Installer II

Decatur, IL · On-site

$26 - $32/hr

OWL Services' companies have received numerous awards over the years for exemplary customer service ... Must have the ability to travel overnight over 50%. * Tools and Equipment: Ability to perform ...

CVS Health

Shift Supervisor

Clinton, IL · On-site

$16.50 - $24/hr

Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer ... Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to ...

CVS Health

Operations Manager

Sullivan, IL · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager ... Ability to work a full-time flexible schedule, including some early morning, overnight and weekend ...

CVS Health

Operations Manager

Decatur, IL · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager ... Ability to work a full-time flexible schedule, including some early morning, overnight and weekend ...

Richards

Inside Sales - Decatur, IL

Decatur, IL · On-site

This is a customer service focused position that involves a lot of data entry. Position Summary ... Travel overnight up to 10%. Equal Opportunity Employer This employer is required to notify all ...

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Overnight Nike Customer Service information

See Decatur, IL salary details

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How much do overnight nike customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for overnight nike customer service in Decatur, IL is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What does an overnight Nike customer service representative do?

An Overnight Nike Customer Service representative assists customers with their inquiries and issues during the nighttime hours, typically outside of standard business times. This role involves responding to customer questions via phone, email, or live chat, processing orders and returns, and resolving concerns related to Nike products and services. Working overnight ensures that customers receive support around the clock, which is especially important for international customers or those in different time zones. Representatives are expected to maintain a high level of professionalism and adhere to Nike’s customer service standards, even during late hours.

What is the difference between Overnight Nike Customer Service vs Nike Customer Service Representative?

AspectOvernight Nike Customer ServiceNike Customer Service Representative
Work HoursPrimarily overnight shifts, often late evening to early morningRegular business hours, daytime shifts
Work EnvironmentWarehouse or distribution center settingCall centers or retail stores
CredentialsHigh school diploma, basic customer service skillsHigh school diploma, customer service experience
Industry UsageLogistics, distribution, and warehouse operationsRetail, sales, and customer support

Overnight Nike Customer Service roles focus on logistics and warehouse support during overnight hours, while Nike Customer Service Representatives handle customer inquiries during regular hours. Both roles require customer service skills but differ mainly in work environment and schedule.

What are the key skills and qualifications needed to thrive as an overnight Nike customer service representative?

To excel as an Overnight Nike Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and Nike’s product systems is typically required. Patience, adaptability, and the ability to remain calm under pressure are crucial soft skills for managing customer inquiries during off-hours. These skills and qualities are essential for delivering effective support, maintaining brand reputation, and ensuring customer satisfaction around the clock.

What are the unique challenges and rewards of working as an overnight Nike customer service representative?

Working as an Overnight Nike Customer Service representative comes with the unique challenge of managing customer inquiries during non-traditional hours, often requiring a high degree of independence and self-motivation. You’ll handle a variety of customer concerns, from order status to product information, and may need to resolve issues with limited immediate support from management. However, this role offers the reward of helping global customers in real time and often comes with shift differentials or additional compensation. It’s an excellent opportunity to develop strong problem-solving skills and can be a stepping stone to supervisory or specialized roles within Nike’s customer service operations.
What are the most commonly searched types of Nike Customer Service jobs in Decatur, IL? The most popular types of Nike Customer Service jobs in Decatur, IL are:
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What cities near Decatur, IL are hiring for Overnight Nike Customer Service jobs? Cities near Decatur, IL with the most Overnight Nike Customer Service job openings:
Overnight Nike Customer Service jobs near you
Infographic showing various Overnight Nike Customer Service job openings in Decatur, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,923 per year, or $18.2 per hour.

Municipal/Industrial Machinist/Service Technician

Cogent

Decatur, IL • On-site

$21.25 - $28.75/hr

Full-time

Re-posted 19 days ago

Job description

Cogent is a growing, Midwest company in the fluid pumping, water processing/treatment business. Our companies include BRI, Fluid Equipment, Lee Mathews, Vanco, Vandevanter Engineering & Water Technology Group. Together, the Cogent Companies provide best-in-class municipal & industrial water and wastewater process solutions and technical services.
Cogent's BRI facility located in Decatur, IL is currently seeking an experienced and hard-working Machinist / Service Technician for their service department. This position will be responsible for the manual machining to repair and create parts for mechanical equipment as well as installing, servicing, and maintaining electro-mechanical equipment such as submersible pumps, centrifugal pumps, motors, control boxes, panels, etc. to customer satisfaction. This position is also responsible for maintaining the proper documentation of work performed.
Skills & Requirements
Qualified applicants will possess the following knowledge, skills and abilities:
  • High school diploma or GED required; degree from a Technical or Vocational school in Manual Machining, Mechanics or Electronics preferred.
  • Excellent manual machining abilities using power tools such as: drill presses, milling machines, lathes and bench grinders.
  • Previous experience in the installation and repair of piping systems preferred.
  • Excellent proven electro-mechanical repair and troubleshooting skills.
  • Previous experience in installation, maintenance and repair submersible pumps or other rotating equipment generally found in water and wastewater facilities preferred.
  • Previous experience in a supervisory or leadership position preferred.
  • Valid driver's license and clean driving record required.
  • High level communication and organization skills, as well as an attitude towards positive customer service required.
  • Basic computer knowledge required.
  • Ability to read and review blueprints.
  • Ability to work as an "Emergency Responder" subject to overtime and occasional overnight travel on short notice required.
  • Ability to manually lift and maneuver heavy objects, parts, equipment and materials required (up to 100 pounds).
  • Ability to work outdoors under extreme weather conditions required.
  • Ability to take on unfamiliar tasks and quickly find ways to find solutions to problems.

The desired candidate will also be highly motivated, willing to challenge and improve the Company's existing processes, and must be adaptable to perform other duties as needed.
Creative, entrepreneurial and industrious people are Cogent's most valuable asset. We value our employee's hard work and in return provide competitive wages, benefits and career growth opportunities. To begin your rewarding career with Cogent, apply today careers@cogentcompanies.com!
Cogent is an Equal Opportunity Employer - M/F/D/V

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