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Overnight Nike Customer Service Jobs in Decatur, IL

You'll provide excellent customer service, prepare food, and help keep the restaurant clean and safe during overnight hours. Shift Schedule: * Work any time between 11:00 PM and 7:00 AM * Flexible ...

Petroleum Installer II

Decatur, IL · On-site

$26 - $32/hr

OWL Services' companies have received numerous awards over the years for exemplary customer service ... Must have the ability to travel overnight over 50%. * Tools and Equipment: Ability to perform ...

Operations Manager

Decatur, IL · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager ... Ability to work a full-time flexible schedule, including some early morning, overnight and weekend ...

This is a customer service focused position that involves a lot of data entry. Position Summary ... Travel overnight up to 10%. Equal Opportunity Employer This employer is required to notify all ...

... services to customers within the assigned district. ***Please note that this is a weekly travel-based role, including overnight stays usually every week. This role comes with a company car, and ...

... services to customers within the assigned district. ***Please note that this is a weekly travel-based role, including overnight stays usually every week. This role comes with a company car, and ...

Most shifts are physically active, and scheduling may include morning, evening, or overnight hours based on store needs. Key Responsibilities Deliver SMART customer service by assisting customers ...

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Overnight Nike Customer Service information

See Decatur, IL salary details

$9

$18

$26

How much do overnight nike customer service jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for overnight nike customer service in Decatur, IL is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

How long are shifts at Nike?

Overnight Nike customer service shifts typically last between 4 to 8 hours, depending on the specific schedule and store needs. These shifts often include evening or late-night hours and may require flexibility for part-time or full-time positions.

Is it hard to get hired by Nike?

Getting hired as an Overnight Nike Customer Service representative can be competitive, as the company values customer focus, communication skills, and previous retail or service experience. The application process typically involves submitting an online application, completing assessments, and participating in interviews. Having relevant skills and a flexible schedule can improve your chances of being hired.

What does an Overnight Nike Customer Service representative do?

An Overnight Nike Customer Service representative assists customers with their inquiries and issues during the nighttime hours, typically outside of standard business times. This role involves responding to customer questions via phone, email, or live chat, processing orders and returns, and resolving concerns related to Nike products and services. Working overnight ensures that customers receive support around the clock, which is especially important for international customers or those in different time zones. Representatives are expected to maintain a high level of professionalism and adhere to Nike’s customer service standards, even during late hours.

What is the difference between Overnight Nike Customer Service vs Nike Customer Service Representative?

AspectOvernight Nike Customer ServiceNike Customer Service Representative
Work HoursPrimarily overnight shifts, often late evening to early morningRegular business hours, daytime shifts
Work EnvironmentWarehouse or distribution center settingCall centers or retail stores
CredentialsHigh school diploma, basic customer service skillsHigh school diploma, customer service experience
Industry UsageLogistics, distribution, and warehouse operationsRetail, sales, and customer support

Overnight Nike Customer Service roles focus on logistics and warehouse support during overnight hours, while Nike Customer Service Representatives handle customer inquiries during regular hours. Both roles require customer service skills but differ mainly in work environment and schedule.

Is Nike customer service 24 hours?

Nike customer service is not available 24 hours; their support hours typically align with regular business hours and may vary by region. For overnight customer service roles, employees often work night shifts to provide support outside standard hours, but the company's general customer service is not 24/7.

What are the key skills and qualifications needed to thrive as an Overnight Nike Customer Service representative, and why are they important?

To excel as an Overnight Nike Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and Nike’s product systems is typically required. Patience, adaptability, and the ability to remain calm under pressure are crucial soft skills for managing customer inquiries during off-hours. These skills and qualities are essential for delivering effective support, maintaining brand reputation, and ensuring customer satisfaction around the clock.

What are the unique challenges and rewards of working as an Overnight Nike Customer Service representative?

Working as an Overnight Nike Customer Service representative comes with the unique challenge of managing customer inquiries during non-traditional hours, often requiring a high degree of independence and self-motivation. You’ll handle a variety of customer concerns, from order status to product information, and may need to resolve issues with limited immediate support from management. However, this role offers the reward of helping global customers in real time and often comes with shift differentials or additional compensation. It’s an excellent opportunity to develop strong problem-solving skills and can be a stepping stone to supervisory or specialized roles within Nike’s customer service operations.

Does Nike do remote jobs?

Nike Customer Service roles, including overnight positions, are typically based in physical locations such as retail stores or distribution centers. However, some customer service jobs may offer remote or hybrid options depending on the role and company policies. It is best to check Nike's official careers page for specific job listings and remote work opportunities.
What are the most commonly searched types of Nike Customer Service jobs in Decatur, IL? The most popular types of Nike Customer Service jobs in Decatur, IL are:
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Infographic showing various Overnight Nike Customer Service job openings in Decatur, IL as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,923 per year, or $18.2 per hour.

Overnight Crew Team Member

McDonald's

Lincoln, IL • On-site

$15 - $17/hr

Full-time, Part-time

Retirement

Re-posted yesterday


McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,002 frontline employees who took The Breakroom Quiz

59th of 106 rated fast food restaurants


Job description

Overnight Crew Member
Pay: $15-$17 per hour
Position Description:
Join McDonald's as an Overnight Crew Member! You'll provide excellent customer service, prepare food, and help keep the restaurant clean and safe during overnight hours.
Shift Schedule:
  • Work any time between 11:00 PM and 7:00 AM
  • Flexible overnight shifts available

Key Responsibilities:
  • Greet customers and take accurate orders
  • Prepare food and beverages according to company standards
  • Operate registers and handle payments
  • Maintain cleanliness in dining, kitchen, and service areas
  • Follow all food safety and sanitation procedures
  • Assist with restocking and closing tasks

Qualifications:
  • Positive attitude and willingness to learn
  • Ability to work in a team
  • Flexible schedule including overnight hours, if required

Benefits:
  • Tuition assistance at any accredited institution
  • Free college through Colorado Technical University Online
  • 401(k) with company match
  • Free meal while working
  • 30% discount at McDonald's nationwide with the app

Pay Transparency Statement:
  • Pay range: $15-$17 per hour, depending on experience and qualifications.
  • Benefits are included as listed above.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
Description:
McDonald's and its independent franchisees care about their employees and that's why we provide them with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonald's or go elsewhere. There is a reason more than 80% of employees are proud to work at McDonald's and would recommend working at one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunities...we're committed to becoming America's Best First Job.
See a day in the life of a Crew Team Member at McDonald's
https://www.youtube.com/watch?v=DiaN61vWY3A&feature=youtu.be
Requirements:
We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever.
You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so.
So what does a member of our Crew Team get to do??
• Connect with customers to ensure they have a positive experience
• Help customers order their favorite McDonald's meals
• Prepare all of McDonald's World Famous food
• Partner with other Crew and Managers to meet daily goals and have fun
• Keep the restaurant looking fantastic
All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 16 years of age or older to work as a Crew Member at McDonald's.
Additional Info:
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US