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Overnight Network Operations Center Jobs in Florida

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Overnight Network Operations Center information

What is an overnight Network Operations Center job?

Overnight Network Operations Center (NOC) jobs involve monitoring and maintaining an organization’s network infrastructure during nighttime hours. NOC technicians or engineers are responsible for ensuring network uptime, troubleshooting issues, responding to alerts, and performing routine maintenance when network usage is typically low. These roles are critical for organizations that require 24/7 network reliability and may involve working with a team or independently. Effective communication, technical troubleshooting skills, and the ability to work under pressure are essential. Overnight NOC staff may also escalate unresolved issues to senior engineers or on-call support as needed.

What are some unique challenges of working the overnight shift in a Network Operations Center (NOC)?

Working the overnight shift in a NOC can present unique challenges, such as maintaining high alertness during low-activity periods and quickly responding to unexpected network incidents without immediate in-person support from other departments. You'll need to be comfortable working independently, as fewer team members are typically on-site overnight, but strong communication skills are still essential for escalating critical issues to on-call engineers or management. Adapting to a nocturnal schedule and managing sleep hygiene are also important to sustain long-term effectiveness and well-being in this role.

What are the key skills and qualifications needed to thrive as an overnight Network Operations Center (NOC) technician, and why are they important?

To thrive as an Overnight Network Operations Center Technician, you need a solid understanding of networking fundamentals, troubleshooting skills, and typically an associate’s degree or relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and remote troubleshooting platforms is essential. Strong attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills for this role. These skills are crucial for identifying, responding to, and resolving network issues promptly to ensure continuous system uptime and minimal business disruption.

What is the difference between Overnight Network Operations Center vs Network Support Specialist?

AspectOvernight Network Operations CenterNetwork Support Specialist
CertificationsNetwork+, CCNA, CompTIA Security+Network+, CCNA, CompTIA Security+
Work Environment24/7 monitoring, shift-based, on-site or remoteOffice or remote, regular business hours or on-call
Primary ResponsibilitiesMonitoring network performance, incident response, troubleshootingSupporting network issues, assisting users, maintenance

The Overnight Network Operations Center focuses on continuous, overnight monitoring and incident management of network systems, often requiring shift work and specialized certifications. In contrast, a Network Support Specialist typically provides support during regular hours, assisting with network issues and maintenance. Both roles require similar certifications but differ mainly in work hours and scope of responsibilities.

What are the most commonly searched types of Network Operations Center jobs in Florida?

The most popular types of Network Operations Center jobs in Florida are:

What are popular job titles related to Overnight Network Operations Center jobs in Florida?

For Overnight Network Operations Center jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Overnight Network Operations Center jobs in Florida look for?

The top searched job categories for Overnight Network Operations Center jobs in Florida are:

What cities in Florida are hiring for Overnight Network Operations Center jobs?

Cities in Florida with the most Overnight Network Operations Center job openings:

Network Operations Associate

Fisher Investments Careers

Clearwater, FL • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

The Opportunity:

The Network Operations Associate works in the office and is responsible for providing networking and facilities support to business and technology partners on a daily basis.  You will work in conjunction with network engineers to engineer, test, document, and deploy networking solutions. Work duties may also include facilities work in support of the Network Operations Team.  You will report to the Team Leader. 

The Day-to-Day:

  • Oversees assigned operational tasks to completion
  • Identifies, creates and develops documentation for group
  • Create, maintain, and optimize detailed process maps and system architecture diagrams using MS Visio and Lucidchart to align cross-functional teams.
  • Supports the growth of the business through various projects
  • Follows group and firm policies and procedures
  • Identifies potential process improvements and recommends solutions
  • Identifies escalations and routes appropriately
  • Responsible for properly handling sensitive and/or confidential documents 
  • Participate in training programs and professional development opportunities to enhance your network engineering skills.

Your Qualifications:

  • 1 + year of experience in Network Operations 
  • Bachelor’s degree or equivalent combination of education and experience required
  • Basic knowledge of Cisco routing and switching technologies.
  • High level of attention to detail
  • A willingness to learn and a strong desire to build a career in network engineering.
  • Ability to adapt to changes in a fast paced, team environment
  • Ability to prioritize workload and manage time across various tasks
  • Proficient in Microsoft Office and visual diagramming software (Visio, Lucid Chart, etc.)
  • Familiarity with NMS platforms and data center software

Why Fisher Investments:

We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:

  • 100% paid medical, dental and vision premiums for you and your qualifying dependents
  • A 50% 401(k) match, up to the IRS maximum
  • 20 days of PTO, plus 10 paid holidays
  • Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
  • This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER