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Overnight Knowledge Base Administrator Jobs (NOW HIRING)

SMS DATA PRODUCTS GROUP, INC

The ideal candidate for the System Administrator position provides server hardware, SAN, operating ... Ability to document knowledge base articles to provide solutions for known issues to other team ...

My3Tech Inc

ServiceNow Administrator

Atlanta, GA · On-site

ServiceNow Administrator The Georgia Department of Human Services (DHS), Office of Information ... Develop CMDB policy, processes, and knowledge base. * Conduct reporting on configuration audits and ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site

$85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Web Administrator Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles.

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Overnight Knowledge Base Administrator information

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How much do overnight knowledge base administrator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for overnight knowledge base administrator in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

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Overnight Knowledge Base Administrator jobs near you
Infographic showing various Overnight Knowledge Base Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,976 per year, or $23.1 per hour.

Senior Educational Technology Administrator

Troy University

Troy, AL • On-site

$80K - $109K/yr

Full-time

Posted 10 days ago

Troy University rating

8.6

Company rating: 8.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

67th of 618 rated colleges and universities

Job description

Posting Details
Position Information
Posting Number
SF2569P
Position Title
Senior Educational Technology Administrator
Position Type
Professional/Salaried
Department
Information Technology - Troy
Division
Finance and Administration
Campus
Troy Online
Work Status
Full-Time (FT)
Temporary
No
Location
Troy - T01
Job Summary
The Senior Educational Technology Administrator serves as an administrator for the University's Canvas Learning Management System (LMS), ensuring its reliability, security, availability, and optimal performance to support teaching and learning. This position provides advanced technical support by troubleshooting and resolving complex Canvas-related issues for faculty, staff, students, and administrators while maintaining a high level of customer service in a fast-paced support environment. Manages and resolves support requests through the TeamDynamix ticketing system, responds to escalated support cases referred by Instructure Support, including Canvas chat sessions and institutional support tickets requiring administrative intervention, and performs remote troubleshooting sessions using approved remote support software. This position is responsible for creating Canvas organizations used for university communications, faculty development, student engagement, training initiatives, and other institutional purposes. The Senior Administrator also develops, updates, and maintains online student training courses designed to orient first-time Canvas users and promote successful navigation and utilization of the University's learning management system.
The Senior Systems Administrator maintains, and supports educational technology applications that integrate with Canvas, including Turnitin Plagiarism Detection, Respondus LockDown Browser and Monitor, Respondus 4.0 Test Bank, NetTutor Online Tutoring, Microsoft Teams, Camtasia, Watermarks' Student Learning and Licensure and other Learning Tools Interoperability (LTI) applications and third-party instructional technologies, such as- Pearson and McGraw-Hill. The position develops and maintains comprehensive technical documentation, standard operating procedures, user guides, and TeamDynamix Knowledge Base articles to support self-service resources and improve the overall user experience.
This position requires evening and weekend work to provide technical support to end users, perform system maintenance, software upgrades, and emergency troubleshooting.
Minimum Qualifications
1. Bachelor's degree in a related field OR Minimum of five years of experience working within an educational technology technical support area
2. Strong troubleshooting and analytical skills with the ability to diagnose and resolve complex technical issues.
3. Ability to manage multiple tasks and prioritize those tasks effectively
4. Strong written and verbal communication skills, including the ability to create clear technical documentation and knowledge base articles.
5. Excellent computer skills
6. Ability to work with diverse individuals of various backgrounds
Preferred Qualifications
1. Master's degree preferred
2. Knowledge of higher education instructional technologies, accessibility standards, and online learning environments
3. Skill in installation, trouble-shooting and maintenance of technology hardware and software systems related to learning management systems (LMS)
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?
No
Work Hours
Monday-Friday, 8-5
Afternoons and weekends as needed.
List any hazardous conditions or physical demands required by this position
NA
Does this position have supervisory responsibility?
No
Posting Date
08/05/2026
Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
Quick Link
https://www.troyuniversityjobs.com/postings/48104

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