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Overnight It Help Desk Jobs in San Diego, CA (NOW HIRING)

SAIC

Help Desk Technician

San Diego, CA · On-site

$120K - $160K/yr

Description SAIC is seeking an experienced Help Desk Technician to join our Technical Engineering ... Bachelor of Science in Information Systems, Information Technology, Computer Science, or related ...

SAIC

Help Desk Technician

San Diego, CA

$120K - $160K/yr

Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: Yes ... ORA_ON_SITE Description SAIC is seeking an experienced Help Desk Technician to join our Technical ...

Bird Rock Systems

IT Helpdesk Technician

San Diego, CA · On-site +1

IT Helpdesk Technician Why Bird Rock Systems At Bird Rock Systems, we take pride in being named one of the Inc. Magazines Best Workplaces Award winners and Inc. 5000 Fastest Growing Private Companies.

Skorpios Technologies

IT Support Specialist

Temecula, CA · On-site

$24 - $40/hr

... help desk tickets in a timely and professional manner • Set up and configure new user accounts ... IT staff or vendors as needed • Assist with inventory tracking and asset management of IT ...

SAIC

Help Desk Tier2 Technician

San Diego, CA

$21.25 - $28.75/hr

Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: Yes ... ORA_ON_SITE Description Tier 2 Help Desk support acts as the second line of IT support, handling ...

SAIC

Help Desk Tier2 Technician

San Diego, CA

$21.25 - $28.75/hr

Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: Yes ... ORA_ON_SITE Description Tier 2 Help Desk support acts as the second line of IT support, handling ...

Strategic Data Systems

IT Specialist

San Diego, CA · On-site

$70K/yr

Experience providing IT support, help desk support, or systems administration support * Working knowledge of IT systems, computer hardware, networks, and related technologies * Knowledge of IT ...

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Overnight It Help Desk information

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$13

$24

$35

How much do overnight it help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for overnight it help desk in San Diego, CA is $24.58, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight IT Help Desk technician, and why are they important?

To thrive as an Overnight IT Help Desk technician, you need a solid understanding of computer systems, troubleshooting processes, and basic networking, often supported by a relevant degree or IT certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and knowledge management platforms is typically required. Strong problem-solving skills, patience, and clear communication are crucial for efficiently assisting users and managing incidents independently during off-hours. These skills ensure timely resolution of technical issues, minimize downtime, and maintain consistent IT support regardless of the time of day.

What are some unique challenges faced by Overnight IT Help Desk professionals, and how can they prepare for them?

Overnight IT Help Desk professionals often face challenges such as limited on-site support, handling critical incidents with fewer resources, and communicating with day-shift teams for seamless issue resolution. They must be comfortable working independently, prioritize tasks efficiently, and document all actions thoroughly to ensure continuity. Building strong written communication skills and maintaining a proactive approach to troubleshooting are key to succeeding in this role.

What does an Overnight IT Help Desk do?

An Overnight IT Help Desk provides technical support to users during nighttime hours, addressing issues such as system outages, software problems, and network connectivity. They monitor systems, respond to user requests via phone, email, or chat, and escalate complex problems to higher-level technicians if needed. Working overnight ensures that critical IT systems remain operational and that users working late or in different time zones receive timely assistance. These professionals often document issues and solutions to help improve future support.

What is the difference between Overnight It Help Desk vs Night Support Technician?

AspectOvernight It Help DeskNight Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call center, remote supportOn-site, troubleshooting, hardware/software support
Industry UsageIT service providers, corporate ITIT support, technical services
Work HoursOvernight shifts, 11 PM-7 AMNight shifts, varies by employer

Both roles involve technical support and require similar certifications, but the Overnight It Help Desk typically focuses on remote support during overnight hours, while the Night Support Technician often provides on-site troubleshooting. The choice depends on whether you prefer remote or on-site work during night shifts.

What are the most commonly searched types of It Help Desk jobs in San Diego, CA? The most popular types of It Help Desk jobs in San Diego, CA are:
What are popular job titles related to Overnight It Help Desk jobs in San Diego, CA? For Overnight It Help Desk jobs in San Diego, CA, the most frequently searched job titles are:
What job categories do people searching Overnight It Help Desk jobs in San Diego, CA look for? The top searched job categories for Overnight It Help Desk jobs in San Diego, CA are:
What cities near San Diego, CA are hiring for Overnight It Help Desk jobs? Cities near San Diego, CA with the most Overnight It Help Desk job openings:
Overnight It Help Desk jobs near you
Infographic showing various Overnight It Help Desk job openings in San Diego, CA as of May 2026, with employment types broken down into 1% As Needed, 91% Full Time, 3% Part Time, and 5% Contract. Highlights an 100% Physical job distribution, with an average salary of $51,125 per year, or $24.6 per hour.
Help Desk Technician

Help Desk Technician

SAIC

San Diego, CA • On-site

$120K - $160K/yr

Full-time

Posted 18 days ago

SAIC rating

7.8

Company rating: 7.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

68th of 204 rated it services

Job description

Job Description
Description
SAIC is seeking an experienced Help Desk Technician to join our Technical Engineering and Design Department in support of our United States Air Force customer. This position is on-site in San Diego, CA.
  • Work directly with customers in a technical role.
  • Responsible for asset installation/configuration, operation and maintenance of systems hardware, software and related infrastructure.
  • Configure and manage operating systems (Windows and Linux), applications (commercial and government), networks (IPs, subnets, etc.), and network equipment (switches).
  • Configure and manage DOD and IC standard distributed authentication services.
  • Review documented and maintain comprehensive knowledge base articles, standard operating procedures (SOPs), and technical guides for Tier 1 and Tier 2 teams to use in resolving common issues and adhere to government policies.
  • Perform regular file archival and purge, as necessary.
  • Create, change and delete user accounts per request.
  • Repair and recover from hardware or software failures for multiple sites.
  • Work with internal development teams, to report and resolve bugs, request feature enhancements, and address product-related issues on Linux platforms.
  • Contribute technical content and tutorials to product documentation.
  • Familiarity with distributed systems like Hadoop, HBase/Accumulo, Spark and Kafka.
  • Experience with Puppet, Ansible, Terraform, Bash, Powershell, and Python tools.
  • A strong understanding of security concepts, best practices and how to apply them, such as Secure Shell, public key encryption, access credentials, certificates, TLS, and data encryption to include Department of Defense and Intelligence Community security policies/processes.

Qualifications
  • U.S. citizenship and an active TS/SCI clearance.
  • Bachelor of Science in Information Systems, Information Technology, Computer Science, or related field.
  • 2+ years of experience with implementation and understanding of Engineering principles in a professional environment.
  • A minimum of 2-3 years of progressive IT support experience, with at least 2-3 years in a Tier 1 or a similar role with a focus on Linux environments.
  • IAT Level 1 (CompTIA Security + and OS/Computing Environment certification).
  • Experience maintaining, configuring, operating and troubleshooting electronic computer interface systems and network equipment.
  • Knowledge of U.S. Government computers, networks, and security beneficial.
  • Past experience administering server-side technology and networked computing systems.
  • Critical thinking and problem-solving skills.
  • Patient and professional demeanor, with a can-do attitude.
  • Familiarity with DNS / DHCP / Kickstart / LDAP / Kubernetes / Red Hat 7&8 / Windows 10 / ACAS / Rancher / Grafana / Cloud Security Gateway.
  • Maintain and update system documentation.
  • Willingness to learn new technologies.
  • Ability to surge hours worked through events.
  • Able to create simple scripts (i.e. powershell or bash).
  • Ability to automate installation, configuration, and provisioning using Infrastructure as Code tools like Terraform, Ansible, Puppet, and Chef.
  • Ability to configure and manage operating systems (Windows and Linux), applications (commercial and government), networks (IPs, subnets, etc.), and network equipment (switches).
  • Ability to configure and manage DOD and IC standard distributed authentication services.
  • Advantageous to have knowledge of DOD and IC network infrastructures.
  • Knowledge of Joint IO Range, Defense Research and Engineering Network, and other similar environments beneficial.

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Overview
SAIC accepts applications on an ongoing basis and there is no deadline.
SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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