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Overnight Intake Specialist Remote Jobs in Raleigh, NC

Fisher & Phillips LLP

Communications Specialist

Raleigh, NC · On-site +1

$52K - $69K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Location: Full-Time Remote (Open to candidates residing in Atlanta, Tampa, Charlotte, Raleigh, or ... from intake, editorial development, review, and approval through final distribution--making ...

New

Danaher

Sales Specialist - Histology Consumables

Durham, NC · On-site +1

$100K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Travel: 50-75% * Must Possess a valid Driver's license; and ability to travel overnight for ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Danaher

Sales Specialist - Histology Consumables

Raleigh, NC · On-site +1

$100K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Travel: 50-75% * Must Possess a valid Driver's license; and ability to travel overnight for ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Easterseals UCP

Talent Acquisition Specialist

Raleigh, NC · On-site +1

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is mostly remote within the state of North Carolina with intermittent travel to ... overnight stays. Program locations may vary from residential environments to clinic-based service ...

Pendo

Lead, Center of Excellence

Raleigh, NC · On-site +1

  • Retirement

... a Specialist drives day-to-day execution, and Product Operations partners on system foundations ... This role is based in Raleigh, NC or US remote, and follows Pendo's hybrid model: in-office 3 days ...

Atlas Copco

Oil Injected Equipment Sales Specialist

Raleigh, NC · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overnight travel to attend company meetings and training as required. In return, we offer * Choose ... This role is fully remote, enabling you to work within assigend territory to include easter North ...

Atlas Copco

Oil Injected Equipment Sales Specialist

Raleigh, NC · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overnight travel to attend company meetings and training as required. In return, we offer * Choose ... This role is fully remote, enabling you to work within assigend territory to include easter North ...

Icon plc

Senior Project Manager, COA

Raleigh, NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote - USA (East Coast) What you will do: As a Senior Project Manager within Patient Centered ... initial intake through final delivery. You will coordinate cross-functional stakeholders ...

City of Durham, NC

Business Services Analyst

Durham, NC · On-site +1

$68K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... benefits Remote Employment: Flexible/Hybrid Job Number: 26-06025 Department: Water Management ... Responsibilities include managing system roles and user groups, overseeing daily and overnight ...

Hitachi

Field Service Recruiter

Raleigh, NC · Remote

Human Resources Job Schedule: Full time Remote: Yes At Hitachi Energy , we\'re powering the future ... Transformer Diagnostic Specialists * Commissioning Engineers * High Voltage Technicians

Danaher

Senior Service Sales Specialist

Raleigh, NC · On-site +1

$109K - $128K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to travel 10% - 15%, overnight, within territory or locations and/or for company meetings ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Hitachi, Ltd.

Field Service Recruiter

Raleigh, NC · On-site +1

Human Resources Job Schedule: Full time Remote: Yes At Hitachi Energy , we're powering the future ... Transformer Diagnostic Specialists * Commissioning Engineers * High Voltage Technicians

Hitachi

Field Service Recruiter

Raleigh, NC · Remote

Human Resources Job Schedule: Full time Remote: Yes At Hitachi Energy , we're powering the future ... Transformer Diagnostic Specialists * Commissioning Engineers * High Voltage Technicians

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Overnight Intake Specialist Remote information

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How much do overnight intake specialist remote jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for overnight intake specialist remote in Raleigh, NC is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.21 per hour, depending on experience, location, and employer.

What is an overnight intake specialist remote?

An Overnight Intake Specialist Remote job involves handling client or customer inquiries, processing requests, and gathering necessary information during overnight hours, all while working from home. Responsibilities typically include answering phone calls, responding to emails or chats, and documenting client details accurately. This role is common in industries like healthcare, customer service, and crisis response, where 24/7 support is needed. Strong communication skills, attention to detail, and the ability to work independently are essential. Since it's a remote position, a reliable internet connection and a quiet workspace are often required.

What does an overnight intake specialist remote do?

As an Overnight Intake Specialist working remotely, your primary responsibility is to receive, document, and triage incoming calls, emails, or online inquiries from clients or patients during overnight hours. You will assess urgent needs, gather essential information, enter data accurately into designated systems, and either escalate or assign cases for follow-up by daytime teams. This role often requires independent work, attention to detail, and the ability to stay focused while managing a steady stream of communication. Collaboration with other remote team members or supervisors may also occur via chat or scheduled check-ins to ensure smooth transitions and continuity of service.

What skills and qualifications are needed for an overnight intake specialist remote?

To thrive as an Overnight Intake Specialist Remote, you need excellent attention to detail, strong organizational abilities, and experience in data entry or customer service, often complemented by a high school diploma or relevant certification. Familiarity with CRM systems, secure data platforms, or EHR software is usually required to accurately process client information. Outstanding verbal and written communication, time management, and problem-solving skills help specialists stand out in handling overnight inquiries efficiently. These skills are crucial for ensuring timely and accurate intake, maintaining clear records, and providing seamless support during non-standard hours.

What are the most commonly searched types of Intake Specialist Remote jobs in Raleigh, NC?

The most popular types of Intake Specialist Remote jobs in Raleigh, NC are:

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For Overnight Intake Specialist Remote jobs in Raleigh, NC, the most frequently searched job titles are:

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Cities near Raleigh, NC with the most Overnight Intake Specialist Remote job openings:

Overnight Intake Specialist Remote jobs near you
Infographic showing various Overnight Intake Specialist Remote job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,079 per year, or $20.2 per hour.

HCIT Support Specialist - Overnight Shift

KONICA MINOLTA HEALTHCARE AMERICAS INC

Garner, NC • On-site, Remote

Other

Posted 2 days ago

New

Konica Minolta rating

7.7

Company rating: 7.7 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

79th of 157 rated electronics manufacturers

Job description

Healthcare IT (HCIT) Support Specialist - Overnight Shift
We are seeking an HCIT Support Specialist to join our Healthcare IT Support team. This position works an overnight schedule of five 8-hour shifts per week.
The Healthcare IT Support Specialist identifies, analyzes, troubleshoots and resolves technical issues from internal and external customers pertaining to technical healthcare products and services including software and hardware platforms. Assists customers by phone, email and chat in an inbound technical contact center (helpdesk) environment. Support specialists communicate with end users and distributors as well as inter-departmentally, entering issues and supporting documentation into a ticketing system.
The HCIT Support Specialist is responsible for assisting Customers with questions about the software and hardware of our products as well as troubleshoot issues as they arise. The Specialist will also:
  • Respond to phone, email, and chat requests in a prompt, professional, effective, courteous and friendly manner
  • Investigate, identify, troubleshoot, and solve technical issues for external and internal customers
  • Assist end users with administration of supported software products
  • Use remote access software and other monitoring and management tools to effectively diagnose issues
  • Take ownership of reported issues from start to finish, including escalations when necessary
  • Work with 3rd party integration partners/software vendors to resolve reported issues
  • Install/re-install and configure software & software components related to HCIT products and integrations
  • Assist customers with questions about the software and computing platforms in both written and verbal formats
  • Create, edit, and track effective documentation of client interactions in a single CRM database to ensure accurate information is available for other resources
  • Share knowledge and cross-train others on technical solutions, within cross-functional teams and project teams
  • Understand processes and procedures thoroughly, and ensure communication is effective; inclusive of any interested parties dependent upon the situation
  • Maintain high level of situational awareness and demonstrate ability to shift task priorities based on immediate needs of the customer, team, department, and/or organization and to meet SLA's
  • Understand priorities and demonstrate appropriate sense of urgency to each situation
  • Act as liaison between HCIT Support and other Departments (Sales, Engineering, Implementations, Development, etc.), escalating issues with guidance and helping to communicate and document resolutions
  • Provide remote support during scheduled after hours rotation (includes off-business hours, weekends & holidays)
    • On-call rotation requires connectivity through mobile devices
  • Promote an inclusive environment and foster a team mentality
  • Act in a safe manner at all times and ensure colleagues do not put themselves or others at risk, as safety is everyone's responsibilities
  • Perform other duties as assigned based on business need

Education: Associates' degree in a technical, medical imaging, software or other relevant field with 1 to 3 years of technical customer service support experience(medical field preferred), or equivalent combination of education and applicable experience.
Required experience, knowledge, skills and abilities:
  • Helpdesk and/or Technical call center experience.
  • Ability to work hours between 8 AM and 8 PM EST Monday through Friday including shared on-call (24/7) rotation between 8 PM and 8 AM, weekends, and holidays.
  • Familiarity with medical environments, terminology, software, and workflows; i.e., DICOM, PACS, RIS, HL7, MWL, and others.
  • PACS basic usage experience
  • Proficiency with networking, Windows PC's and Servers and troubleshooting tools.
  • Working knowledge of relational databases (SQL and/or PostgreSQL), query languages and scripting.
  • Exceptional customer service skills with ability to effectively communicate verbally and in written form in a consistently dependable and professional manner.
  • Knowledge of healthcare-related security standards (HIPAA, HITECH, GDPR, etc.)
  • Ability to research and dig for effective resolutions, and then deliver results in a poised and professional manner.
  • Aggressive learner with the ability to research and dig for innovative solutions in a rapidly evolving industry.
  • Ability to resolve customer issues without impacting process, procedures and product integrity.
  • Excellent deductive reasoning and troubleshooting skills.
  • Ability to respond to frequent demands from multiple customers and work in a fast paced and multi-tasked work environment both independently and as a member of a team.

Preferred Skills and Abilities:
  • MSP and RMM experience
  • Enterprise-level system administration (new user setup, security roles and permissions, etc.)
  • SQL DBA or equivalent
  • CRM Administration
  • Support of custom software & experience working with development teams
  • Knowledge of Opal-RAD and/or EXA Software
  • LDAP integration
  • Programming experience (Powershell, Python, Java, SQL stored procedures, etc.)
  • Technical writing skills
  • Peer training experience
  • Organizing/planning ability
  • Call center administration

Travel Requirements: Domestic travel less than 5% for product training purposes.

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