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Overnight Google Call Center Jobs in Rochester, NY

University of Rochester

Radiologist - FFT

Rochester, NY · On-site

$555K - $605K/yr

University of Rochester Medical Center: School of Medicine and Dentistry: Imaging Sciences Salary ... No overnight call coverage required. Salary and benefits are highly competitive. Stable group with ...

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Overnight Google Call Center information

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$10

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$24

How much do overnight google call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for overnight google call center in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is an overnight Google call center representative?

Overnight Google Call Center jobs involve providing customer support and technical assistance to Google users during nighttime hours, typically outside standard business times. Employees in these roles handle inquiries via phone, chat, or email, addressing issues related to Google services and products. Working overnight shifts requires strong communication skills, the ability to troubleshoot technical problems, and the flexibility to work non-traditional hours. These positions are ideal for individuals seeking night shifts or who prefer working outside of regular daytime schedules.

What skills and qualifications are needed to thrive as an overnight Google call center representative?

To thrive as an Overnight Google Call Center Representative, you need excellent customer service skills, strong problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Google Workspace tools is commonly required. Outstanding communication, patience, and resilience are important soft skills, especially for handling overnight shifts and challenging customer interactions. These skills and qualities are crucial for ensuring customer satisfaction, efficient issue resolution, and maintaining high service standards during non-standard hours.

What are common challenges faced by agents working in an overnight Google call center, and how can they be managed?

Working overnight at a Google call center often involves unique challenges such as maintaining alertness during non-traditional hours and handling customer inquiries when fewer support resources may be available on-site. Agents may also encounter a higher volume of urgent or escalated cases from international clients due to time zone differences. To manage these challenges, it's important to develop healthy sleep routines, utilize available support channels, and communicate closely with team members across shifts. Google typically provides wellness resources and encourages regular check-ins to support overnight staff.

What is the difference between Overnight Google Call Center vs Customer Service Representative?

AspectOvernight Google Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM - 6 AMDaytime or flexible hours, generally 8 AM - 6 PM
Work EnvironmentCall center setting, often remote or office-basedOffice, retail, or remote customer service roles
Required SkillsCommunication, problem-solving, familiarity with Google productsCommunication, patience, product knowledge
CertificationsNone specific, but tech familiarity helpsCustomer service training often preferred

The Overnight Google Call Center involves handling customer inquiries related to Google products during overnight hours, often requiring technical familiarity. Customer Service Representatives provide support across various industries during regular hours. Both roles focus on communication skills but differ mainly in shift timing and work environment.

What are the most commonly searched types of Google Call Center jobs in Rochester, NY?

The most popular types of Google Call Center jobs in Rochester, NY are:

What are popular job titles related to Overnight Google Call Center jobs in Rochester, NY?

For Overnight Google Call Center jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Overnight Google Call Center jobs in Rochester, NY look for?

The top searched job categories for Overnight Google Call Center jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Overnight Google Call Center jobs?

Cities near Rochester, NY with the most Overnight Google Call Center job openings:

Overnight Google Call Center jobs near you

LPN - FT and PT EVENINGS

St. John's Senior Servi

Rochester, NY • On-site

$31 - $35/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 26 days ago

Job description

St. John’s will lead and inspire a shift in society’s views of elder hood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and residents that call St. John’s home.

*St. John’s Home was recognized as a “high performing” provider of long-term care by U.S. News and World Report *

Please note that there are both Part-Time & Full-Time Night Shifts (11:00 pm-7:30 pm), Rotating weekend availability is required.

LPN - $31.00 - $35.00 per hour. Pay is commensurate with licensure (LPN or RN) and years of post-license experience. Generous extra pay for evening, overnight, and weekend shifts.

Responsibilities

LPNs/RNs are members of a self-directed team and are responsible for providing exceptional care, supporting leisure, maintaining a safe and clean home, and providing meal and laundry support for those who live in the home. As a nurse, you will play a crucial role in ensuring our residents are living according to their desires.

Qualifications

Current NYS RN license

Current NYS CPR certification

Minimum of one year of experience as an RN

Previous experience with elder care is desired

Leadership, organizational, and communication skills are required

Required to attend full orientation

Compliance with NYS Department of Health immunization requirements.

Physical Requirements

 Stands, sits, and walks most of the day. Frequent moving and ability to lifting up to 50 lbs. Ability to perform activities as defined in skills check list.

Exposure to Conditions

 May be exposed to infectious diseases, odors and psycho-behavioral situations

Check out what we have to offer YOU at https://www.stjohnsliving.org/careers:
• Health, dental, vision insurance
• Employer sponsored life insurance
• Weekly paychecks
• Competitive pay
• Ability to pay your bills before pay day through PayActiv: https://www.payactiv.com/employees/
• Free parking
• 24/7 fitness center
• Generous paid time off and holidays
• On-site child care
• Employee Assistance Plan
• Cell phone discounts
• Recognition activities and events

St. John’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.