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Overnight Google Call Center Jobs in Rochester, NY

Cotality

Contact Center Customer Care Associate

Rochester, NY · On-site

$40K - $41K/yr

  • Medical

  • Life

  • Retirement

  • PTO

This will also include on-the-job training and call shadowing. For training, this role will be on ... Google Suite and a client management system * Ability to work in a structured, high volume, fast ...

Cotality

Contact Center Customer Care Associate

Rochester, NY · On-site

$40K - $41K/yr

  • Medical

  • Life

  • Retirement

  • PTO

This will also include on-the-job training and call shadowing. For training, this role will be on ... Google Suite and a client management system * Ability to work in a structured, high volume, fast ...

Cotality

Contact Center Customer Care Associate

Rochester, NY · Hybrid

$40K - $41K/yr

  • Medical

  • Life

  • Retirement

  • PTO

This will also include on-the-job training and call shadowing. For training, this role will be on ... Google Suite and a client management system * Ability to work in a structured, high volume, fast ...

WeDriveU

Dispatcher - Weekends

Rochester, NY · On-site

$28.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Familiarity with Google Docs is a plus * Assist with investigating and resolving customer concerns ... dispatch, call center, customer service or hospitality * CDL required (Preferred) * Extremely ...

WeDriveU

Dispatcher - Weekends

Rochester, NY · On-site

$28.50/hr

Familiarity with Google Docs is a plus * Assist with investigating and resolving customer concerns ... dispatch, call center, customer service or hospitality * CDL required (Preferred) * Extremely ...

Seven Healthcare

RN - Radiology

Rochester, NY · On-site

  • Medical

... Trauma center in Rochester, NY. This dynamic role involves working closely within a ... Provide overnight observation care for IR patients * Deliver care for patients boarding overnight ...

TMS

RN - Endoscopy / GI - Travel Contract

Rochester, NY · On-site

$2.7K - $2.8K/wk

Academic Medical Center and Level I Trauma Center * Endoscopy/GI Department * Two openings available * Monday-Friday schedule * Overnight and weekend call required Recruiter Contact 📩 Reach out to ...

Strong Memorial Hospital

RN - Interventional Radiology

Rochester, NY · On-site

$2.5K - $3.3K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Join a fast-paced pre/post interventional radiology department in a level 1 Trauma center, serving ... You will provide overnight observation care for patients boarding pre or post procedure. This is an ...

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Overnight Google Call Center information

See Rochester, NY salary details

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How much do overnight google call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for overnight google call center in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What are common challenges faced by agents working in an overnight Google call center, and how can they be managed?

Working overnight at a Google call center often involves unique challenges such as maintaining alertness during non-traditional hours and handling customer inquiries when fewer support resources may be available on-site. Agents may also encounter a higher volume of urgent or escalated cases from international clients due to time zone differences. To manage these challenges, it's important to develop healthy sleep routines, utilize available support channels, and communicate closely with team members across shifts. Google typically provides wellness resources and encourages regular check-ins to support overnight staff.

What skills and qualifications are needed to thrive as an overnight Google call center representative?

To thrive as an Overnight Google Call Center Representative, you need excellent customer service skills, strong problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Google Workspace tools is commonly required. Outstanding communication, patience, and resilience are important soft skills, especially for handling overnight shifts and challenging customer interactions. These skills and qualities are crucial for ensuring customer satisfaction, efficient issue resolution, and maintaining high service standards during non-standard hours.

What is the difference between Overnight Google Call Center vs Customer Service Representative?

AspectOvernight Google Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM - 6 AMDaytime or flexible hours, generally 8 AM - 6 PM
Work EnvironmentCall center setting, often remote or office-basedOffice, retail, or remote customer service roles
Required SkillsCommunication, problem-solving, familiarity with Google productsCommunication, patience, product knowledge
CertificationsNone specific, but tech familiarity helpsCustomer service training often preferred

The Overnight Google Call Center involves handling customer inquiries related to Google products during overnight hours, often requiring technical familiarity. Customer Service Representatives provide support across various industries during regular hours. Both roles focus on communication skills but differ mainly in shift timing and work environment.

What is an overnight Google call center representative?

Overnight Google Call Center jobs involve providing customer support and technical assistance to Google users during nighttime hours, typically outside standard business times. Employees in these roles handle inquiries via phone, chat, or email, addressing issues related to Google services and products. Working overnight shifts requires strong communication skills, the ability to troubleshoot technical problems, and the flexibility to work non-traditional hours. These positions are ideal for individuals seeking night shifts or who prefer working outside of regular daytime schedules.

What are the most commonly searched types of Google Call Center jobs in Rochester, NY?

The most popular types of Google Call Center jobs in Rochester, NY are:

What are popular job titles related to Overnight Google Call Center jobs in Rochester, NY?

For Overnight Google Call Center jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Overnight Google Call Center jobs in Rochester, NY look for?

The top searched job categories for Overnight Google Call Center jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Overnight Google Call Center jobs?

Cities near Rochester, NY with the most Overnight Google Call Center job openings:

Overnight Google Call Center jobs near you

Mobile Diesel Mechanic II Overnight Monday- Friday

Fleet Services by Cox Automotive

Rochester, NY • On-site

$24.75 - $32.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS3 to 317-597-8130
EOE, including disability/vets
SHIFT: Overnight starting anytime after 5 pm. Monday - Friday
Cox Fleet keeps your fleet moving!
Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.
Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.
Cox Fleet is currently hiring a Mobile Diesel Technician Level II.
The Mobile Diesel Technician Level II will be responsible for performing licensed DOT inspections, Preventative Maintenance inspections, light and follow-up repairs, light mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. The Mobile Diesel Technician II can perform more advanced diagnostics and repairs under the supervision of a Sr Mobile Diesel Technician or higher. The Diesel Technician II continues to learn additional advanced mechanical skills and diagnostic techniques. A successful Diesel Technician II complies with all company policies and achieves high level performance metrics.
DUTIES:
  • Perform scheduled preventative maintenance ("PM"), DOT Inspections and follow up repairs on light, medium and heavy-duty vehicles in a mobile/field environment.

  • Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.

  • Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.

  • Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.

  • Road test vehicles to diagnose malfunctions and to ensure that they are working properly.

  • Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives.

  • Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation.

  • Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle.

  • Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.

  • Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.

  • Use hand tools, precision instruments, as well as Diesel tools, welding equipment, lift and jacks.

  • Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders ("RO") using company-issued iOS device and our proprietary TRAIT application.

  • Accurately complete DOT forms and all other forms of documentation in a timely fashion.

  • Work with a high degree of independence and manage own daily schedule.

  • Maintain a high level of productivity and be able to work within or close to most Standard Repair Times.

  • Obtain parts from approved local and national vendors as necessary for the repairs to be performed.

  • Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.

  • Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.

  • Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections.

REQUIREMENTS:
  • High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field.

  • Possess and supply a set of hand tools necessary to perform required job duties.

  • Obtain Automotive Service Excellence (ASE) certification T8 (PMI) within eighteen (18) months.

  • This position follows regulations issued by the Department of Transportation's (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.

  • A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required.

  • Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older.

  • Safe drivers needed; valid driver's license required. Candidate must hold a valid state-of-residence driver's license, be able to obtain and maintain their Driver Qualification File.

REQUIRED CERTIFICATIONS OR OBTAINED WITHIN 18 MONTHS
  • ASE T8 (PMI) certification

PREFERRED CERIFICATIONS
  • ASE T3 (Drivetrain) certification

  • ASE T4 (Brakes) certification

  • ASE T5 (Suspension) certification

  • ASE T6 (Electrical and Electronic Systems)

  • ASE T7 (HVAC) certification

  • ASE 608/609 certification*

SKILLS & ABILITIES
  • Understand the implications of new information for both current and future problem-solving and decision-making.

  • Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work

  • Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks.

  • Communicates information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups.

  • Ability to determine the type of tools and equipment needed.

  • Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer.

  • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Why Cox Fleet?
  • Weekly pay - get paid every Friday for added convenience and financial flexibility
  • Safe driving & tech efficiency bonuses
  • Safety boots & safety glasses reimbursement
  • Extreme weather gear (cold & hot)
  • Uniforms provided with laundry service where available
  • Take the service truck home daily (stop paying for gas!)
  • Tablet & company cellphone provided
  • Technical training provided to advance your career
  • Dedicated career path - Over 50% of our front-line managers are promoted from within

Benefits:
  • Health, dental, vision insurance starts DAY ONE of employment.

  • 401(k) matching starts after 90 days, 100%-match up to 6% contribution and an additional 2% discretionary contribution by the company.

  • Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company.

  • Tuition Assistance/Reimbursement

  • Adoption/Surrogacy assistance

  • Pet Insurance

  • Multiple ERG, diversity groups, and company paid volunteer hours.

  • Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more.

Please note: This posting is for informational purposes only and does not constitute an official job application. To be considered for employment, all candidates must submit their application directly through official Cox careers website. Applicants who complete Applications that are received through third-party postings, social media, or other channels will be invited to submit an official Application through the company's career site.

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