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Overnight Google Call Center Jobs in Raleigh, NC

Air Clean Systems

Marketing Specialist

Creedmoor, NC · On-site

Include persuasive call-to-actions in advertisements and promotions to bring in qualified leads for ... Knowledge of Google Ads, Analytics, and/or Search Console * Experience with design for various ...

WCPSS

Health Services Technician

Raleigh, NC · On-site

$33K - $43K/yr

Google Apps; working knowledge of database systems and spreadsheets with the ability to analyze and ... and call routing. * Participates in professional development, as recommended. * Performs other ...

WCPSS

Health Services Technician

Raleigh, NC · On-site

$33K - $43K/yr

Google Apps; working knowledge of database systems and spreadsheets with the ability to analyze and ... call routing. Participates in professional development, as recommended. Performs other related ...

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All JobsGoogle Call Center JobsOvernight Google Call Center JobsOvernight Google Call Center Jobs in Raleigh, NC

Overnight Google Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do overnight google call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for overnight google call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is an overnight Google call center representative?

Overnight Google Call Center jobs involve providing customer support and technical assistance to Google users during nighttime hours, typically outside standard business times. Employees in these roles handle inquiries via phone, chat, or email, addressing issues related to Google services and products. Working overnight shifts requires strong communication skills, the ability to troubleshoot technical problems, and the flexibility to work non-traditional hours. These positions are ideal for individuals seeking night shifts or who prefer working outside of regular daytime schedules.

What skills and qualifications are needed to thrive as an overnight Google call center representative?

To thrive as an Overnight Google Call Center Representative, you need excellent customer service skills, strong problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Google Workspace tools is commonly required. Outstanding communication, patience, and resilience are important soft skills, especially for handling overnight shifts and challenging customer interactions. These skills and qualities are crucial for ensuring customer satisfaction, efficient issue resolution, and maintaining high service standards during non-standard hours.

What are common challenges faced by agents working in an overnight Google call center, and how can they be managed?

Working overnight at a Google call center often involves unique challenges such as maintaining alertness during non-traditional hours and handling customer inquiries when fewer support resources may be available on-site. Agents may also encounter a higher volume of urgent or escalated cases from international clients due to time zone differences. To manage these challenges, it's important to develop healthy sleep routines, utilize available support channels, and communicate closely with team members across shifts. Google typically provides wellness resources and encourages regular check-ins to support overnight staff.

What is the difference between Overnight Google Call Center vs Customer Service Representative?

AspectOvernight Google Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM - 6 AMDaytime or flexible hours, generally 8 AM - 6 PM
Work EnvironmentCall center setting, often remote or office-basedOffice, retail, or remote customer service roles
Required SkillsCommunication, problem-solving, familiarity with Google productsCommunication, patience, product knowledge
CertificationsNone specific, but tech familiarity helpsCustomer service training often preferred

The Overnight Google Call Center involves handling customer inquiries related to Google products during overnight hours, often requiring technical familiarity. Customer Service Representatives provide support across various industries during regular hours. Both roles focus on communication skills but differ mainly in shift timing and work environment.

What are popular job titles related to Overnight Google Call Center jobs in Raleigh, NC?

For Overnight Google Call Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Overnight Google Call Center jobs in Raleigh, NC look for?

The top searched job categories for Overnight Google Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Overnight Google Call Center jobs?

Cities near Raleigh, NC with the most Overnight Google Call Center job openings:

Overnight Google Call Center jobs near you
Infographic showing various Overnight Google Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Front Office / Patient Services Specialist

Care First Rehab

Cary, NC

$17 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago

Key responsibilities

  • Serve as the primary point of contact for new and returning patients.

  • Collaborate with the billing department for insurance verification, authorizations, and billing coordination.

  • Work with the home care scheduler to manage appointments.

Job description

Front Office / Patient Services Specialist


Location: Outpatient Clinic - Cary, NC
Job Type: Full-Time(40 hours) | Pay: $17.00 - $22.00 per hour

Sign on bonus: up to $ 1,500(paid after successful completion of 90days probationary period in 9 monthly instalments with 1 year commitment)
Start Date: Immediate

About Us


Care First Rehab is a therapist-owned, interdisciplinary rehabilitation company with over 25 years of experience. In today's ever-evolving healthcare environment, we stand out with our "Care First" philosophy-putting both our patients and employees at the center of everything we do. Our mission is to deliver the highest quality care by combining one-on-one, hands-on therapy with cutting-edge technology, whether in our clinic or in the comfort of our clients' homes. We provide Occupational, Physical, and Speech Therapy services.

Position Overview


We are seeking a dedicated and personable Front Office / Patient Services Specialist to join our team in Cary, NC. As the first point of contact for our patients, you will play a vital role in delivering excellent service and supporting our clinical team. This is a full-time, in-person position ideal for someone who thrives in a dynamic healthcare environment.

Key Responsibilities (including but not limited to):

  • Serve as the primary point of contact for new and returning patients
  • Collaborate with the billing department for insurance verification, authorizations, and billing coordination
  • Work with the home care scheduler to manage appointments
  • Educate patients and families on insurance coverage and the scheduling process
  • Collect copays and discuss financial arrangements with patients/families
  • Support therapists with patient-related tasks as needed
  • Oversee daily front office operations and administrative duties

Qualifications

  • Minimum 1 year of experience in administrative support and medical office scheduling
  • Ability to work until 6 PM Monday-Thursday and 8 AM-5 PM on Fridays
  • Familiarity with EMR systems (e.g., Epic, AthenaHealth, WebPT)
  • Proficient computer skills and strong attention to detail
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities

Preferred Skills

  • Bilingual (Spanish)
  • Knowledge of insurance systems (Medicare, Medicaid, Workers' Compensation)
  • Proficiency in Microsoft Word and Excel
  • Familiarity with Google Workspace tools (Sheets, Docs, Calendar)

Benefits

  • Full benefits package including health, dental, vision, life, and disability insurance
  • 401(K) with company matching
  • Tuition reimbursement and tuition assistance programs
  • Relocation assistance available

Join the Care First Family
If you're ready to make a difference in the lives of others and be part of a supportive, growth-focused team, we'd love to hear from you.

Apply Today!
Email: hiring@carefirstpt.com
Call or Text: 919-377-9688
Apply online to start your journey with Care First Rehab!

Care First Rehab is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.


Apply