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Overnight Email Customer Support Jobs in Park Ridge, IL

Fictiv

Customer Support Engineer

Schaumburg, IL · On-site

The Customer Support Engineer promotes sales of Misumi products through various support channels ... via phone, email, and chat. • Handle large, custom, and competitor cross-over quoting ...

HSG Tech Inc.

Technical Customer Support Lead

Addison, IL · On-site

$98K - $108K/yr

Serve as the primary point of contact for customer technical support requests received by phone, email, and other communication channels. * Troubleshoot equipment and application issues remotely ...

HSG Tech Inc.

Technical Customer Support Lead

Addison, IL · On-site

$80 - $120/hr

Serve as the primary point of contact for customer technical support requests received by phone, email, and other communication channels. * Troubleshoot equipment and application issues remotely ...

TransUnion

Customer Support Operations

Chicago, IL

$18.22 - $26.44/hr

Resolve a high volume of customer inquiries via phone, email, and ticketing systems, collaborating ... Use analytics and KPI reporting to support business decisions while providing 24/7 operational ...

Transunion

Customer Support Operations

Chicago, IL · On-site

$18.22 - $26.44/hr

Resolve a high volume of customer inquiries via phone, email, and ticketing systems, collaborating ... Use analytics and KPI reporting to support business decisions while providing 24/7 operational ...

TransUnion

Customer Support Operations

Chicago, IL · On-site

Resolve a high volume of customer inquiries via phone, email, and ticketing systems, collaborating ... Use analytics and KPI reporting to support business decisions while providing 24/7 operational ...

Supernova Technology

Customer Support Engineer

Chicago, IL · On-site

$50K - $75K/yr

Provide technical support to troubleshoot and resolve issues reported by customers and other team members through chat, helpdesk inquiries, email as well as phone * Troubleshoot and analyze errors ...

Rippling

Customer Support Specialist, Tax

Chicago, IL · On-site +1

$18.50 - $25/hr

About the team The Customer Support Payroll team at Rippling is a dedicated group of professionals ... To request a reasonable accommodation, please email accomodations@rippling.com. The final ...

LHH US

Customer Support Engineer

Bensenville, IL

$75K - $90K/yr

Serve as a primary technical resource for customers, providing guidance via phone, email, and remote support tools. * Assist field service teams with diagnostics, root cause analysis, and corrective ...

LHH US

Customer Support Engineer

Bensenville, IL

$75K - $90K/yr

Serve as a primary technical resource for customers, providing guidance via phone, email, and remote support tools. * Assist field service teams with diagnostics, root cause analysis, and corrective ...

Orbus

RETURNS CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL · On-site

$18 - $20/hr

Keep Customers in the loop with clear, proactive updates via phone and email so they always feel supported. Delivering a Premium Experience * Connect Authentically: Act as the primary point of ...

Orbus Visual Communications

Be Seen First

RETURNS CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL · On-site

$22/hr

Keep Customers in the loop with clear, proactive updates via phone and email so they always feel supported. Delivering a Premium Experience * Connect Authentically: Act as the primary point of ...

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All JobsEmail Customer Support JobsOvernight Email Customer Support JobsOvernight Email Customer Support Jobs in Park Ridge, IL

Overnight Email Customer Support information

See Park Ridge, IL salary details

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How much do overnight email customer support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for overnight email customer support in Park Ridge, IL is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.58 per hour, depending on experience, location, and employer.

What is the difference between Overnight Email Customer Support vs Customer Service Representative?

AspectOvernight Email Customer SupportCustomer Service Representative
Work HoursPrimarily overnight shiftsDaytime or flexible hours
Communication MethodEmail primarily, some chatPhone, email, chat
Work EnvironmentRemote or call centerOffice or remote
Required SkillsWritten communication, patienceVerbal and written communication

Overnight Email Customer Support focuses on resolving customer issues via email during overnight hours, often requiring strong written skills. Customer Service Representatives typically handle inquiries through multiple channels during regular hours. Both roles involve assisting customers but differ mainly in work hours and communication methods.

What are the most commonly searched types of Email Customer Support jobs in Park Ridge, IL?

The most popular types of Email Customer Support jobs in Park Ridge, IL are:

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For Overnight Email Customer Support jobs in Park Ridge, IL, the most frequently searched job titles are:

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The top searched job categories for Overnight Email Customer Support jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Overnight Email Customer Support jobs?

Cities near Park Ridge, IL with the most Overnight Email Customer Support job openings:

Overnight Email Customer Support jobs near you
Infographic showing various Overnight Email Customer Support job openings in Park Ridge, IL as of June 2026, with employment types broken down into 1% As Needed, 39% Full Time, 59% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,287 per year, or $18.9 per hour.

Customer Support Engineer

Fictiv

Schaumburg, IL • On-site

Full-time

Re-posted 8 days ago

Job description

Job Summary:
Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally. The Customer Support Engineer promotes sales of Misumi products through various support channels and provides technical design support to customers, ensuring compliance with quality standards and contributing to growth goals.
Responsibilities:
• Promote and educate customers such as design engineers, mechanical engineers, buyers or other professional and technical personnel, on products and services to increase sales.
• Make and perform technical presentations to design engineering groups as a subject matter expert clearly and confidently.
• Provide product and design support to increase usage in customer designs.
• Work collaboratively with sales team to achieve growth goals.
• Provide technical design support and education both internally and externally on products including materials, fits, tolerances, lifespans, engineering calculations, sizing, CAD models, website, and functions via phone, email, and chat.
• Handle large, custom, and competitor cross-over quoting opportunities between customers and internal departments (domestic and overseas) to capture new business.
• Ensure compliance to quality and work if needed with the customer service and procurement on quality claims.
• Maintain some product databases, website contents, and catalog product information for accuracy and changes.
• Other responsibilities may include catalog review, warehouse inventory support, trade show support, and others as necessary.
Qualifications:
Required:
• Bachelor’s Degree in Engineering (Mechanical, Electrical, or Industrial preferred)
• Minimum 3 years of relevant experience
• Excellent problem solving, interpersonal and conflict management skills
• Excellent verbal/written communication skills
• Highly motivated, driven, responsible, possess leadership, and results oriented
Preferred:
• Knowledge of manufacturing processes and equipment
• Working knowledge of 3D CAD, Microsoft Office (Excel, Access, Word, PowerPoint) CRM software, VB, VBA (plus)
Company:
Fictiv is a digital manufacturing and supply chain company that offers a digital platform for sourcing custom mechanical components. It is a sub-organization of Misumi Group. Founded in 2013, the company is headquartered in San Francisco, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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