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Online Chat Support Jobs in Park Ridge, IL (NOW HIRING)

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

Customer Services Support Operator

Buffalo Grove, IL ยท On-site

$17.50 - $22.25/hr

Handle customer inquiries through phone, email, and online chat. * Work in a call-center environment (approximately 50% phone support). * Manage customer requests, escalations, and issue resolution.

ADAS Customer Support Technician

Elmhurst, IL ยท On-site

$24.50 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ADAS Customer Support Technicians are the face of the remote services that we offer and is not a ... This role requires customer interaction via telephone and online chat to perform remote vehicle ...

ADAS Customer Support Technician

Elmhurst, IL ยท On-site

$24.50 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ADAS Customer Support Technicians are the face of the remote services that we offer and is not a ... This role requires customer interaction via telephone and online chat to perform remote vehicle ...

ADAS Customer Support Technician

Elmhurst, IL ยท On-site

$24.50 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ADAS Customer Support Technicians are the face of the remote services that we offer and is not a ... This role requires customer interaction via telephone and online chat to perform remote vehicle ...

ADAS Customer Support Technician

Elmhurst, IL ยท On-site

$24.50 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ADAS Customer Support Technicians are the face of the remote services that we offer and is not a ... This role requires customer interaction via telephone and online chat to perform remote vehicle ...

Respond to customer inquiries by phone, email, online chat, and other communication channels ... Support the Sales team with preparing quotes, contracts, orders, credit memos, and other ...

Client Services Coordinator

Niles, IL ยท On-site

$18 - $23.75/hr

Job Title Responsibilities Service clients that participate in online chat and field questions Answer phone calls to assist customers calling in with inquiries Support Sales team that includes ...

Be Seen First

... online chat, and other communication channels. * Provide knowledgeable and professional assistance regarding products, orders, pricing, availability, and services. * Support the Sales team with ...

Buyer Care Specialist I

Westchester, IL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... online chat, or e-mail, and offer resolutions; with the objective being "one contact resolution" * Act as liaison between customers and branches * If language support, translate for branches ...

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Showing results 1-20

Online Chat Support information

See Park Ridge, IL salary details

$14

$25

$43

How much do online chat support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for online chat support in Park Ridge, IL is $25.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $27.93 per hour, depending on experience, location, and employer.

What is the difference between Online Chat Support vs Customer Service Representative?

AspectOnline Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or tech supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, primarily online communicationOffice or call center, face-to-face or phone interactions
Industry UsageCommon in e-commerce, tech, and online servicesUsed across various industries including retail, banking, and telecom
Search & Comparison IntentFocuses on online communication skills and tech supportEmphasizes direct customer interaction and problem-solving

Online Chat Support and Customer Service Representative roles share similarities in communication skills and industry usage, but differ mainly in interaction mode and work environment. Online Chat Support specializes in online, remote communication, often within tech or e-commerce sectors, while Customer Service Representatives may work face-to-face or via phone across diverse industries.

What are the key skills and qualifications needed to thrive as an online chat support specialist?

To thrive as an Online Chat Support specialist, you need strong written communication, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing software is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These competencies ensure efficient, accurate, and positive support experiences, which are crucial for customer satisfaction and brand reputation.

What are some common challenges faced by online chat support representatives and how can they be managed?

Online Chat Support representatives often manage multiple conversations simultaneously, which can make it challenging to maintain accuracy and personalized service. A key to success is developing strong multitasking skills and using tools like canned responses and knowledge bases efficiently. Representatives may also encounter difficult or frustrated customers; remaining calm, empathetic, and solution-focused is essential. Regular feedback, ongoing training, and supportive team environments help manage these challenges and foster professional growth.

What are the most commonly searched types of Chat Support jobs in Park Ridge, IL?

The most popular types of Chat Support jobs in Park Ridge, IL are:

What are popular job titles related to Online Chat Support jobs in Park Ridge, IL?

For Online Chat Support jobs in Park Ridge, IL, the most frequently searched job titles are:

What job categories do people searching Online Chat Support jobs in Park Ridge, IL look for?

The top searched job categories for Online Chat Support jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Online Chat Support jobs?

Cities near Park Ridge, IL with the most Online Chat Support job openings:

Infographic showing various Online Chat Support job openings in Park Ridge, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,313 per year, or $25.6 per hour.

Remote Live Chat Agent

Bileddo Associates

Elgin, IL โ€ข Remote

Full-time

Re-posted 11 days ago


Job description

We’re looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You’ll address inquiries, resolve issues, and deliver a positive experience with professionalism and efficiency.

Responsibilities:

  • Respond to customer inquiries promptly and professionally.
  • Resolve complaints and escalate complex issues when needed.
  • Manage multiple chats simultaneously while maintaining quality.
  • Update customer interaction records and provide feedback for process improvements.

Requirements:

  • Excellent written communication and multitasking skills.
  • Experience in customer service or a related field.
  • Proficiency in live chat software and CRM tools.

Benefits:
Competitive salary, flexible hours, and growth opportunities.

Join us to make a difference in customer satisfaction!