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Overnight Debit Card Dispute Jobs (NOW HIRING)

Card Services Manager

Metairie, LA · On-site

$58.92 - $73.65/hr

Oversee all card dispute operations, including debit card, credit card, ATM, and ACH disputes where applicable. * Manage dispute management systems, ensuring timely case resolution, regulatory ...

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Overnight Debit Card Dispute information

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How much do overnight debit card dispute jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for overnight debit card dispute in the United States is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.

What does an overnight debit card dispute specialist do?

An Overnight Debit Card Dispute specialist handles customer claims and disputes related to unauthorized or incorrect debit card transactions that occur outside of regular business hours. They review transaction details, gather necessary documentation, and investigate claims to determine their validity. Their responsibilities also include communicating with customers, banks, and merchants to resolve issues efficiently and in compliance with banking regulations. By working overnight, they ensure that potential fraud or errors are addressed promptly, helping to protect both the customer and the bank from financial loss.

What are the key skills and qualifications needed to thrive as an overnight debit card dispute specialist?

To thrive as an Overnight Debit Card Dispute Specialist, you need a strong understanding of banking regulations, fraud detection, and transaction analysis, often supported by experience in financial services or a related field. Familiarity with dispute processing systems, case management software, and card network rules (such as Visa or Mastercard) is typically required. Attention to detail, problem-solving abilities, and effective communication are vital soft skills for investigating issues and assisting customers. These skills ensure accurate and timely resolution of disputes, minimize financial loss, and maintain customer trust during critical overnight hours.

What are some common challenges faced by overnight debit card dispute specialists, and how can they be managed?

Overnight Debit Card Dispute specialists often handle time-sensitive cases and must investigate and resolve issues while most of the organization is offline. This can present challenges such as limited immediate support from other departments and the need to follow strict regulatory timelines. Success in this role relies on strong attention to detail, effective documentation, and the ability to work independently. Building clear communication channels with daytime teams and utilizing comprehensive knowledge bases can help manage these challenges efficiently.

What cities are hiring for Overnight Debit Card Dispute jobs?

Cities with the most Overnight Debit Card Dispute job openings:

What are the most commonly searched types of Debit Card Dispute jobs?

The most popular types of Debit Card Dispute jobs are:

What states have the most Overnight Debit Card Dispute jobs?

States with the most job openings for Overnight Debit Card Dispute jobs include:

Infographic showing various Overnight Debit Card Dispute job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,823 per year, or $22.5 per hour.

Debit Card Services Associate

Heartland Bank and Trust Company

Princeton, IL • On-site

$21.49 - $24.54/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Text "2672" to (309) 322-9911 to apply.

Wage Range: Min: $18.45, Mid: $21.49, Max: $24.54

A Brief Overview
The Debit Card Services Associate analyzes fraud, and non-fraud disputes and identifies potentially fraudulent situations. Responsible for processing the daily card control functions. Ensures efficiency and accuracy with the Bank's policies and procedures.
What you will do

  • Provide clear and concise debit dispute decisions within established guidelines.
  • Complete provisional credit to customer's accounts, if required, and help management decide on potential changes to fraud rules.
  • Answer inquiries received through help tickets and participate in Card Services phone queue.
  • Communicate effectively with branch staff to obtain information needed for supporting documentation for dispute creation with our debit card processor.
  • Monitor daily card order transmissions for errors and enter rush cards into CPI system.

Other Qualifications/Requirements

  • Maintain thorough knowledge of all governmental debit card regulations and Visa rules.
  • Maintain thorough knowledge of all internal and external software and processes used for debit card processing.
  • H.S. Diploma or GED preferred or equivalent combination of education and experience.

Who We Are

Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders.

Heartland Bank’s mission is to “create value for the customer, earn a profit for the Bank, and have fun doing it!” At Heartland, employees have the opportunity to make a difference every day.

What We Offer

At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click here to learn more about what benefits we have to offer.
Physical Demands

  • Regularly: Sitting, Feeling/Touching, Talking, Hearing, Vision - close peripheral, depth
  • Frequently: Standing, Walking, Grasping/Reaching - with arms and hands, Repetitive Motions
  • Occasionally: Climbing and/or Balancing, Stooping, Kneeling, Crouching, and/or Crawling, Lifting (30 lbs.)

Equal Opportunities and Accommodations Statement

Heartland Bank is deeply committed to creating a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non-merit based or legally protected grounds.

Salary Disclaimer

The salary range represents the range of possible compensation at the time of posting. Heartland Bank considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

The salary range minimum, midpoint, and maximum listed above represent a full range of career compensation growth over time in this position and pay grade. Starting pay typically starts between minimum and midpoint upon hire. The Bank offers compensation growth opportunities within its career architecture.