Job Summary
Completes data entry and ensures data is entered in a timely and confidential manner. Maintains client files according to SEC policy and ICADV guidelines.
Essential Functions- Documents all direct contacts with clients and processes forms accurately.
- Enters Domestic Violence program information into database and works with staff to ensure data is entered in a timely and confidential manner.
- Prepares and maintains all Domestic Violence/Shelter program client files.
- Completes quarterly and monthly reports.
- Organizes desk area and makes sure supplies are available.
- Performs other related duties as assigned by management.
Requirements
- High school diploma or equivalent with preferably two (2) or more years of college in a human service field
- Proficient with computer and data entry systems
- Previous volunteer work or experience in social service preferred
- Knowledge of sexual assault/domestic violence issues and previous training on those issues preferred
- Strong people and organizational skills with the ability to set priorities and give attention to detail
- Ability to communicate orally in conversation both in person and by telephone
- Ability to work well with a variety of people (racial, ethnic, socioeconomic, sexual orientation, age groups), and with individuals who are differently-disabled
- Ability to deal with stress-related situations
- Ability to interact with others and remain focused while dealing with multiple objectives and timelines
- Ability to maintain confidentiality
- Ability to work in a team setting and embrace the concept of teamwork
- A demonstrated commitment to women and non-violence through previous volunteer work or employment preferred
Physical Requirements
- Up to 25% of work time spent standing/walking
- Up to 25% of work time spent lifting/moving up to 20 pounds
- Up to 25% of work time spent pulling/pushing up to 20 pounds
- Up to 50% of work time spent typing/grasping/feeling
- Up to 50% of work time spent bending/stooping
- 75% up to 100% of work time will be spent at your workspace
Employment Criteria
- Must complete Domestic Violence and Rape Crisis 40-hour training within 60 days of hire
- Must be able to pass a background and fingerprint check
- Must be drug free and out of the legal system for at least two (2) years
- Must be able to work overnight shifts
This position requires background checks through DCFS and Illinois State Police.