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Overnight Customer Support Jobs in Riverside, CA

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Distribution - Install Manager

Corona, CA · On-site

$95 - $130/hr

Some overnight travel might be required during special projects, training, or customer support needs. Standard and Physical Requirements: * Position involves sitting, standing, walking, kneeling ...

New

Michaels

Overnight Stocking Team Member

Jurupa Valley, CA · On-site

$17.25 - $20.30/hr

Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and ... Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company ...

Smtnet

Technical Sales Manager

Rancho Cucamonga, CA · On-site

$75 - $95/hr

Conduct product evaluations and trials at customer facilities; support field introduction of new ... Ability to travel up to 50% of the time, including overnight stays * Valid driver's license and ...

Victra

Sales Support Rep Part-Time

Ontario, CA · On-site

$19 - $26/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... This class may include overnight travel at the company's expense. Various online and computer-based ...

Victra

Sales Support Rep Part-Time

San Bernardino, CA · On-site

$19.50 - $26.75/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... This class may include overnight travel at the company's expense. Various online and computer-based ...

Victra

Sales Support Rep Part-Time

Redlands, CA · On-site

$19 - $26.25/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... This class may include overnight travel at the company's expense. Various online and computer-based ...

Victra

Sales Support Rep Part-Time

Lake Elsinore, CA · On-site

$19.50 - $26.50/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... This class may include overnight travel at the company's expense. Various online and computer-based ...

Victra

Sales Support Rep Part-Time

Hesperia, CA · On-site

$19 - $26/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... This class may include overnight travel at the company's expense. Various online and computer-based ...

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All JobsCustomer Support JobsOvernight Customer Support JobsOvernight Customer Support Jobs in Riverside, CA

Overnight Customer Support information

See Riverside, CA salary details

$12

$20

$29

How much do overnight customer support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for overnight customer support in Riverside, CA is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.83 per hour, depending on experience, location, and employer.

What does an overnight customer support representative do?

An Overnight Customer Support representative assists customers with their inquiries, issues, or service needs during non-standard business hours, typically overnight. They handle phone calls, emails, or live chats to resolve problems, answer questions, and ensure customer satisfaction when most daytime staff are unavailable. This role is essential for businesses that operate 24/7 or have customers in different time zones, ensuring continuous support and smooth operations throughout the night.

What are the key skills and qualifications needed to thrive as an overnight customer support representative?

To thrive as an Overnight Customer Support representative, you need excellent problem-solving skills, strong written and verbal communication abilities, and prior customer service experience. Familiarity with ticketing systems like Zendesk or Freshdesk, as well as CRM software, is typically required. Patience, resilience, and the ability to work independently during off-hours are important soft skills in this role. These qualifications ensure prompt, effective assistance to customers and maintain high service quality during overnight shifts when resources may be limited.

What are some common challenges faced in an overnight customer support role, and how can they be managed?

Working overnight shifts in customer support can present unique challenges such as managing fatigue, staying alert during quiet hours, and handling escalated issues with limited immediate supervision. To manage these challenges, it’s important to establish a consistent sleep schedule, utilize available resources and documentation, and communicate proactively with daytime teams to ensure seamless handoffs. Many companies offer training and support systems to help overnight staff stay connected and effective, making it critical to take advantage of these resources.

What is the difference between Overnight Customer Support vs Customer Service Representative?

AspectOvernight Customer SupportCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, usually regular business hours
Work EnvironmentRemote or call center, focused on night shiftsOffice or remote, during standard business hours
Required SkillsStrong communication, problem-solving, night shift staminaCommunication, patience, daytime availability
Industry UsageCustomer support for global or 24/7 servicesGeneral customer service across various industries

Overnight Customer Support and Customer Service Representative roles share core communication skills but differ mainly in work hours and environment. Overnight Customer Support focuses on night shifts, often in call centers or remotely, serving clients outside regular hours. Customer Service Representatives typically work during daytime hours, providing support during standard business hours. Both roles require strong communication skills, but the shift timing and work environment distinguish them.

What is overnight customer support?

Overnight customer support is a job where representatives provide assistance to customers outside regular business hours, typically during the night shift. It often involves handling inquiries via phone, chat, or email, and requires good communication skills and familiarity with support tools. This role ensures 24/7 service availability for customers.

What are the most commonly searched types of Customer Support jobs in Riverside, CA?

The most popular types of Customer Support jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Overnight Customer Support jobs?

Cities near Riverside, CA with the most Overnight Customer Support job openings:

Overnight Customer Support jobs near you
Infographic showing various Overnight Customer Support job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $41,653 per year, or $20 per hour.

Veterinary Technician - Overnight, ER

Thrive Pet Healthcare

Mission Viejo, CA • On-site

$25 - $40/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Thrive Pet Healthcare rating

6.3

Company rating: 6.3 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

25th of 56 rated veterinary

Job description

Description
Veterinary Technician - Overnight Emergency Hospital
Mission Viejo, CA
Who We Are
Animal Emergency of South Orange County (AESOC), formerly Animal Urgent Care of South Orange County, is a fully equipped 24/7/365 emergency veterinary hospital dedicated to providing exceptional care when pets need it most.
We provide emergency and critical care services for dogs and cats, as well as supportive care for exotic species. We are also proud partners of Mission Viejo Animal Services, assisting in the medical care of local wildlife in need.
At AESOC, we practice collaborative, progressive medicine in a fast-paced and supportive environment. As part of the Thrive Pet Healthcare network, we are backed by a national community committed to medical excellence, continuous learning, and professional growth.
At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and patients. We strive to create a culture where everyone feels welcomed, supported, and empowered to succeed.
Why AESOC?
  • Emergency medicine in a collaborative team environment
  • Opportunities to work with dogs, cats, wildlife, and supportive exotic cases
  • Structured clinical training and advancement through our competency-based badge-level program
  • Access to Thrive Pet Healthcare's nationwide learning and development resources
  • Supportive leadership committed to mentorship and career growth
  • Modern equipment and progressive emergency medicine practices
  • A culture focused on teamwork, communication, and patient advocacy

Position Overview
We are seeking a full-time Veterinary Technician to join our overnight emergency team.
The ideal candidate is passionate about emergency medicine, thrives in a fast-paced environment, and enjoys providing exceptional patient care to hospitalized and emergency patients. This position is ideal for an experienced veterinary professional looking to further develop emergency and critical care skills while working alongside an experienced medical team.
Essential Responsibilities
  • Support veterinarians and licensed veterinary technicians in providing high-quality emergency and critical care.
  • Perform treatments, diagnostics, patient monitoring, and nursing care as permitted under the California Veterinary Practice Act and hospital protocols.
  • Monitor hospitalized and ICU patients, recognizing and communicating changes in patient condition.
  • Assist with emergency triage and patient stabilization.
  • Obtain accurate patient histories and communicate professionally with clients.
  • Maintain complete and accurate medical records.
  • Safely restrain patients while following Fear Free and hospital safety practices when appropriate.
  • Prepare and maintain treatment, surgery, and diagnostic areas.
  • Perform laboratory procedures, collect samples, and assist with diagnostics as directed.
  • Administer medications and treatments as permitted by state regulations and hospital protocols.
  • Collaborate with doctors and teammates to provide exceptional patient care.
  • Participate in our competency-based training program and ongoing professional development.

Qualifications
  • Minimum of 3 years of veterinary experience required.
  • *Plus - You hold an active Registered Veterinary Technician license in the state of California
  • Emergency or specialty hospital experience preferred.
  • Strong patient care and technical veterinary skills.
  • Experience with patient monitoring, laboratory procedures, catheter placement, radiology, and treatment administration preferred.
  • RECOVER CPR certification is a plus.
  • Excellent communication and customer service skills.
  • Ability to multitask and remain calm in a fast-paced emergency environment.
  • Passion for patient advocacy and continuous learning.
  • Commitment to teamwork, professionalism, and compassionate patient care.

Compensation
$25.00 - $40.00/hour
Compensation is based on technical competency assessment and placement within our clinical career ladder. Team members have the opportunity to advance through our competency-based badge program and annual evaluations.
Shift Differentials
Eligible team members also receive:
  • Overnight Differential: +$2.00/hour (10:00 PM - 8:00 AM)
  • Weekend Differential: +$3.00/hour (Friday 6:00 PM - Monday 8:00 AM)

Differentials stack when applicable.
Schedule
Full-Time Overnight
  • Thursday, Friday, Saturday OR Monday, Friday Saturday
  • 7:00 PM - 8:00 AM
  • Two paid 30-minute meal breaks

Benefits & Perks
As part of Thrive Pet Healthcare, you'll enjoy:
  • Medical, dental, and vision benefits (for eligible employees)
  • 401(k)
  • Employee pet care discounts
  • Continuing education opportunities
  • Access to Thrive Learning & Development resources
  • Career advancement through our competency-based clinical ladder
  • Supportive leadership and collaborative culture

Grow With Us
At AESOC, we believe careers are built, not assigned. Every team member receives a competency-based skill book outlining the knowledge and technical skills required to advance through our clinical badge levels. Annual competency evaluations provide opportunities for career progression and increased compensation as your skills grow.
If you're looking to build a long-term career in emergency medicine with a hospital committed to mentorship, professional development, and exceptional patient care, we'd love to hear from you.
Compassion. Collaboration. Growth. Join AESOC and help us provide life-saving care when pets need it most.

What Thrive Pet Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Thrive Pet Healthcare logo

About Thrive Pet Healthcare

Sourced by ZipRecruiter

Thrive Pet Healthcare, located in Austin, TX, US, operates within the veterinary services industry, providing high-quality healthcare solutions for pets. The company offers an extensive range of pet care services, from vaccinations and routine exams to dental care and surgical procedures. Founded on the principle of making pet healthcare both affordable and convenient, Thrive Pet Healthcare has become an integral part of the pet care community, upholding this mission with unmatched dedication. They believe in providing comprehensive care that benefits the overall well-being of pets and have made substantial progress in incorporating advanced methodologies and equipment in their facilities.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Austin, TX, US

Year founded

2003

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