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Overnight Concierge Jobs in Boca Raton, FL (NOW HIRING)

GardaWorld

Special Response Officer

Fort Lauderdale, FL · On-site

$20/hr

As a Security Officer - Concierge, there is a high focus on customer service since you will be ... MUST have OPEN AVAILABILITY 1st (Mornings) and 3rd shift (Overnight ) Available any day / on short ...

GardaWorld

Special Response Officer

Fort Lauderdale, FL · On-site

$20/hr

As a Security Officer - Concierge, there is a high focus on customer service since you will be ... MUST have OPEN AVAILABILITY 1st (Mornings) and 3rd shift (Overnight ) Available any day / on short ...

GardaWorld

Response Security Professional

Sunrise, FL · On-site

$20/hr

Varies Full Time. Must be able to work and 1st shift (Mornings) and 3rd shift (Overnight) any day ... We also have tactical, surveillance, and concierge roles available. Employment is contingent on the ...

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All JobsConcierge JobsOvernight Concierge JobsOvernight Concierge Jobs in Boca Raton, FL

Overnight Concierge information

See Boca Raton, FL salary details

$10

$17

$24

How much do overnight concierge jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for overnight concierge in Boca Raton, FL is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an overnight concierge?

To thrive as an Overnight Concierge, you need excellent customer service skills, attention to detail, and familiarity with hospitality operations or front desk procedures. Experience with property management systems (PMS), reservation software, and basic security protocols is often required. Exceptional communication, problem-solving abilities, and a calm, professional demeanor make someone stand out in this role. These skills are critical for ensuring guest satisfaction and maintaining smooth operations during overnight hours when independent decision-making is essential.

What do you need to be an overnight concierge?

To be an overnight concierge, candidates typically need excellent customer service skills, strong communication abilities, and the ability to handle guest requests independently during late hours. Prior experience in hospitality or customer service and a flexible schedule are often required, along with basic computer skills and a professional appearance.

What is an overnight concierge?

An Overnight Concierge is responsible for assisting guests or residents during nighttime hours, ensuring security, comfort, and convenience. Duties often include monitoring entrances, responding to inquiries, handling emergencies, and coordinating with building management or hotel staff. This role requires strong communication skills, attention to detail, and the ability to remain alert throughout the night.

What are some common challenges faced by overnight concierges, and how can they be managed?

Overnight Concierges often encounter challenges such as handling guest emergencies, managing late check-ins or check-outs, and addressing unexpected maintenance issues with limited on-site support. The role may also involve balancing security responsibilities with providing attentive customer service to late-night guests. Effective time management, staying vigilant, and remaining resourceful under pressure are crucial for managing these situations smoothly. Many employers offer additional training and support to help Overnight Concierges build the skills needed to handle these unique overnight scenarios confidently and efficiently.

Do overnight concierges work overnight?

Yes, overnight concierges work during nighttime hours, typically from late evening to early morning. Their responsibilities include providing assistance, security, and customer service during these hours, often requiring shift work and the ability to work independently. The schedule is designed to ensure 24-hour coverage for the property or facility they serve.
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Overnight Concierge jobs near you
Infographic showing various Overnight Concierge job openings in Boca Raton, FL as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, and 13% Remote job distribution, with an average salary of $35,658 per year, or $17.1 per hour.

Operational Support Specialist (Corporate Support)

KW Property Management LLC

West Palm Beach, FL

$20/hr

Full-time

Re-posted 12 days ago

KW Property Management & Consulting rating

5.3

Company rating: 5.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

192nd of 201 rated real estate companies

Job description

The Operational Support Specialist plays a critical role in shaping the resident and guest experience by supporting front desk operations, amenity oversight, access control, and issue resolution, while maintaining a visible leadership presence in high-traffic and common areas. Amenity operations are an integrated function of this role and are not a standalone position.

Key ResponsibilitiesFront-of-House & Guest Experience

  • Serve as the first point of contact for residents, guests, and visitors

  • Deliver a professional, welcoming, and service-oriented experience

  • Manage guest inquiries, concerns, and complaints with calm, effective resolution

  • Provide information regarding property rules, amenities, and services

  • Maintain a visible presence in lobbies, common areas, amenity spaces, and exterior zones

  • Escalate issues appropriately while maintaining guest confidence and safety

Operational & Amenity Support

  • Support multiple properties and shifts within a designated region

  • Perform and support various FOH functions, including Front Desk (non-overnight), Amenity Attendant, Administrative Assistant, and other front-facing operational roles

  • Oversee pool, beach, fitness, and other amenity areas to ensure cleanliness, safety, and operational readiness

  • Monitor vendor performance related to amenities and report concerns to management

  • Ensure amenities are properly maintained, stocked, organized, and guest-ready at all times

  • Assist with towel service, fitness area upkeep, seating organization, and general amenity presentation

  • Support special events, projects, and service enhancements at the amenity level

Safety, Access & Compliance

  • Monitor and control building access in accordance with security and credentialing procedures

  • Ensure compliance with Association Rules and Regulations

  • Observe and report safety hazards, incidents, or malfunctions immediately

  • Track guest interactions, incidents, and resolutions using company systems and logs

Qualifications & Skills

  • Strong interpersonal, communication, and customer service skills

  • Proven experience in hospitality, concierge, security, property management, or guest-facing roles preferred

  • Ability to remain professional and composed in high-pressure situations

  • Versatility to support multiple FOH and amenity-related functions

  • Strong situational awareness and problem-solving abilities

  • Basic reporting, documentation, and administrative skills

  • Ability to work collaboratively with on-site teams and leadership

Schedule & Work Environment

  • Flexible availability, including evenings, weekends, and holidays

  • Ability to stand and walk for extended periods

  • Ability to work indoors and outdoors

  • Willingness to travel between KWPMC properties as operational needs require

Scope Clarification

This role is designed to provide integrated Front-of-House and Amenity operational support across properties. Responsibilities may vary by location and shift based on business needs.

What KW Property Management & Consulting employees say

Pay

Hours and flexibility

Workplace

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