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Head Concierge Jobs in Boca Raton, FL (NOW HIRING)

CONCIERGE - WELLINGTON BAY

Wellington, FL

$14.50 - $18.75/hr

CONCIERGE Job Summary: * Due to the nature of the job, a high degree of confidentiality is expected ... head. * Meet and greet all new residents. * Assists visitors, families and employees as needed.

CONCIERGE - WELLINGTON BAY

Wellington, FL · On-site

$14.50 - $18.75/hr

CONCIERGE Job Summary: * Due to the nature of the job, a high degree of confidentiality is expected ... head. * Meet and greet all new residents. * Assists visitors, families and employees as needed.

Head Concierge information

See Boca Raton, FL salary details

$11

$20

$31

How much do head concierge jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for head concierge in Boca Raton, FL is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $27.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a head concierge?

To thrive as a Head Concierge, you need extensive experience in hospitality, a strong knowledge of local attractions, and organizational skills, often supported by a diploma in hospitality management or similar field. Familiarity with property management systems, reservation software, and communication tools is typically required. Exceptional interpersonal skills, discretion, and the ability to multitask make someone stand out in this position. These skills are vital for delivering outstanding guest experiences, managing staff, and handling diverse requests efficiently in a luxury hospitality environment.

What are some common challenges faced by a head concierge, and how can they be managed effectively?

As a Head Concierge, one common challenge is balancing the high expectations of guests with the resources and policies of the property. Managing a diverse team, staying updated on local events, and handling last-minute or unusual requests also require strong problem-solving skills. Effective communication, a well-maintained network of local contacts, and ongoing staff training are key to overcoming these challenges and delivering exceptional guest experiences.

What is the difference between Head Concierge vs Concierge?

AspectHead ConciergeConcierge
Required CredentialsHigh school diploma, hospitality experience, customer service skillsHigh school diploma, customer service skills, hospitality experience often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, resorts, corporate buildings, luxury residences
Employer & Industry UsageTypically a supervisory role within hospitalityFrontline customer service role in hospitality and service industries
Common Search & Comparison IntentUnderstanding leadership responsibilities and career progressionLearning about entry-level duties and customer interaction

The Head Concierge generally holds a supervisory role with added responsibilities in managing guest services, while the Concierge focuses on providing direct customer assistance. Both roles require strong customer service skills and hospitality experience, but the Head Concierge often oversees the concierge team and handles more complex guest needs. Understanding these differences helps in career planning and job search strategies within the hospitality industry.

What is a head concierge?

A head concierge is a senior hospitality professional responsible for managing guest services, providing local information, and coordinating requests in hotels or luxury residences. They often oversee a team of concierges and require strong communication, organizational skills, and knowledge of local amenities. The role typically involves delivering personalized service to enhance guest experiences.

What is the role of a head concierge?

A head concierge oversees the concierge team in a hotel or luxury residence, ensuring guest services such as reservations, transportation, and local recommendations are efficiently handled. They coordinate staff, manage guest requests, and maintain high service standards, often requiring strong communication and organizational skills.

What are the most commonly searched types of Concierge jobs in Boca Raton, FL?

The most popular types of Concierge jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Head Concierge jobs?

Cities near Boca Raton, FL with the most Head Concierge job openings:

Infographic showing various Head Concierge job openings in Boca Raton, FL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,142 per year, or $20.7 per hour.

CONCIERGE - WELLINGTON BAY

Liberty Health

Wellington, FL

$14.50 - $18.75/hr

Part-time

Posted 8 days ago


Job description

Liberty Cares
With Compassion

Liberty Senior Living is currently seeking an experienced:

CONCIERGE

Job Summary:

  • Due to the nature of the job, a high degree of confidentiality is expected.
  • Answer phones, route calls to the appropriate person or department. 
  • Ensure all entering sign in via kiosk.
  • Call resident apartment to announce visitor before sending visitor to apartment.
  • Enter work orders for housekeeping, pest control, and/or maintenance issues as called in or requested by residents, staff, and/or guests. 
  • Accepts packages, monitors for postal delivery, and pick up.  Call residents who have received packages or deliveries.
  • Inform immediately the Executive Director and other department heads when officials enter the building; i.e., Health Department, Department of Insurance, Fire Marshall, etc.
  • Must understand how to initiate assistance from local medical professionals; i.e., police, EMT, etc. (911)
  • Must know building layout and be able to assist emergency services in locating resident units in the event of an emergency.
  • Must have working knowledge of fire alarm panel and be able to direct resident response in the event of an emergency.
  • Receives and delivers flowers and initiates a call to appropriate person as soon as possible.
  • Assist individuals who come to complete applications and direct them to the appropriate department head.
  • Meet and greet all new residents.
  • Assists visitors, families and employees as needed.
  • In case of a fire, must know the Fire Plan, be able to participate in fire response and follow all policies and procedures.
  • If working evening must follow security procedures to secure the building, which requires extensive walking throughout the building/community several times a shift.
  • If working overnight, makes rounds throughout common areas to ensure building security and resident safety.
  • Deliver Newspapers to resident doors throughout the building.
  • If working day shift, completes resident daily check in at 10am, which may require visits to the resident’s apartment for verification.
  • Must respond to resident emergency calls as they occur.
  • Must be available to assist before, during, and after any type of disaster.
  • Must have computer and critical thinking skills.
  • All other duties as assigned.

Job Requirements:

  • Must be a high school graduate
  • Must be a team player with a positive and considerate attitude.
  • Must be organized and able to handle multiple tasks at one time.
  • Must have knowledge of computers.
  • Must be able to work well under pressure.
  • Must be able to problem solve.
  • Must be willing to perform various functions.
  • Must read, know, follow and explain personnel, department and facility policies as they pertain to the Business Office.
  • Must be able to be cheerful and represent a positive, professional first impression at all times.

Visit www.libertyseniorliving.com for more information.
Background checks/drug-free workplace.
EOE.