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Head Concierge Jobs in Boca Raton, FL (NOW HIRING)

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Head Concierge information

See Boca Raton, FL salary details

$11

$20

$31

How much do head concierge jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for head concierge in Boca Raton, FL is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $27.31 per hour, depending on experience, location, and employer.

What is the difference between Head Concierge vs Concierge?

AspectHead ConciergeConcierge
Required CredentialsHigh school diploma, hospitality experience, customer service skillsHigh school diploma, customer service skills, hospitality experience often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, resorts, corporate buildings, luxury residences
Employer & Industry UsageTypically a supervisory role within hospitalityFrontline customer service role in hospitality and service industries
Common Search & Comparison IntentUnderstanding leadership responsibilities and career progressionLearning about entry-level duties and customer interaction

The Head Concierge generally holds a supervisory role with added responsibilities in managing guest services, while the Concierge focuses on providing direct customer assistance. Both roles require strong customer service skills and hospitality experience, but the Head Concierge often oversees the concierge team and handles more complex guest needs. Understanding these differences helps in career planning and job search strategies within the hospitality industry.

What are the key skills and qualifications needed to thrive as a head concierge?

To thrive as a Head Concierge, you need extensive experience in hospitality, a strong knowledge of local attractions, and organizational skills, often supported by a diploma in hospitality management or similar field. Familiarity with property management systems, reservation software, and communication tools is typically required. Exceptional interpersonal skills, discretion, and the ability to multitask make someone stand out in this position. These skills are vital for delivering outstanding guest experiences, managing staff, and handling diverse requests efficiently in a luxury hospitality environment.

What are some common challenges faced by a head concierge, and how can they be managed effectively?

As a Head Concierge, one common challenge is balancing the high expectations of guests with the resources and policies of the property. Managing a diverse team, staying updated on local events, and handling last-minute or unusual requests also require strong problem-solving skills. Effective communication, a well-maintained network of local contacts, and ongoing staff training are key to overcoming these challenges and delivering exceptional guest experiences.

What is the role of a head concierge?

A head concierge oversees the concierge team in a hotel or luxury residence, ensuring guest services such as reservations, transportation, and local recommendations are efficiently handled. They coordinate staff, manage guest requests, and maintain high service standards, often requiring strong communication and organizational skills.

How much do head concierges make?

Head concierges typically earn a median annual salary of around $50,000 to $70,000, depending on location, experience, and the size of the establishment. Experienced concierges with specialized skills or working in luxury hotels can earn higher salaries and may receive bonuses or tips. Compensation can also include benefits such as health insurance and paid time off.

What are the most commonly searched types of Concierge jobs in Boca Raton, FL?

The most popular types of Concierge jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Head Concierge jobs?

Cities near Boca Raton, FL with the most Head Concierge job openings:

Head Concierge jobs near you
Infographic showing various Head Concierge job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,142 per year, or $20.7 per hour.

Account Manager

BLACKHAWK INDUSTRIAL OPERATING CO

West Palm Beach, FL • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description


WHO ARE WE: BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.

We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.


**Compensation**


  • Base Salary: $50,000 per year.
  • Variable Pay (Bonuses/Incentives): This position is eligible for uncapped performance-based commissions. While commissions are variable based on individual performance, successful team members in this role typically earn approximately $40,000 in additional commission annually.
  • On Target Earnings (OTE): Based on the above, the total target compensation for this role is $90,000.


*This position is considered safety sensitive and is subject to drug testing, including cannabis


SUMMARY: The Account Manager is responsible for managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives.

ESSENTIAL COMPETENCIES AND RESPONSIBILITIES:

  • Personally exhibits, recruits and coaches associates consistent with Core Behaviors
  • Responsible for promoting culture of safety
  • Manage new and existing customer relationships
  • Maintains a thorough knowledge of products
  • Presents products to customer
  • Follows through with customer to ensure satisfaction
  • Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current.
  • Studies product information, attends seminars, supervises tests of products
  • Attends and contributes to company sales meetings and technical sessions.
  • Provides customers with all literature and promotional materials they need to enhance their productivity.
  • Provides the General Manager with information from the market regarding trends, new products, market share in existing and potential accounts.
  • Proactively solve problems for customers
  • Build and sustain positive customer relationships
  • Provide and coordinate technical support as needed
  • Support and expand onsite sales and service
  • Communicate customer and market issues to company management
  • Perform other duties as assigned
  • Perform all work in accordance to ISO processes and procedures

QUALIFICATIONS:

  • High levels of product knowledge
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills
  • Competent with the use of computer software specific to the operation

SUPERVISORY RESPONSIBILITIES:

  • No direct supervisory responsibility. May provide indirect supervisory input.


EDUCATION and/or EXPERIENCE:

  • High School diploma required
  • Bachelor’s degree in a related field preferred
  • 2-5 years’ experience in a similar position required in Industrial Sales
  • Previous sales or customer service experience preferred

CERTIFICATES, LICENSES, REGISTRATIONS:

  • None required

WORK ENVIRONMENT:

  • Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
  • Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.

PPE REQUIRED:

  • Eye protection, ear protection, and as required by customer, steel-toed shoes and head protection.


OTHER INFORMATION:

BHID policy requires all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.


BENEFITS:

  • Health Insurance BCBS of OK HDHP
  • HSA with Employer match (must meet criteria)
  • Dental and Vision Insurance
  • 401K Plan and Company Match
  • FSA (Full FSA, Limited FSA, and Dependent FSA)
  • Company paid Long Term and Short-Term Disability
  • Company paid basic Life Insurance and AD&D/
  • Supplemental life and AD&D/Dependent life
  • Ancillary Critical Illness Insurance (Wellness Rider Included)
  • Ancillary Accident Insurance (Wellness Rider Included)
  • Ancillary Hospital Indemnity
  • Employee Assistance Program (EAP) – Includes concierge services and travel assistance.
  • Paid Time Off
  • Holiday Paid Time Off
  • Gym Reimbursement
  • Quarterly Wellness challenge with a chance to win money or prizes
  • Tuition Reimbursement – after 1 year of employment


*BlackHawk Industrial is an Equal Opportunity Employer


Executive Search Firms and Staffing Agencies: Please be advised that BlackHawk Industrial only accepts resumes from agencies with which we have an executed contract and proactively engaged with. Accordingly, BlackHawk Industrial and any of its affiliates are not obligated to pay referral fees to any agency that is not party to an agreement with BlackHawk Industrial. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of BlackHawk Industrial.