Ontario, CA · On-site
$30 - $35/hr
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
Ontario, CA · On-site
$30 - $35/hr
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
Ontario, CA · On-site
$30 - $35/hr
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
Ontario, CA · On-site
$30 - $35/hr
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
Anaheim, CA · On-site
$35/hr
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
Anaheim, CA · On-site
$35/hr
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
Riverside, CA · On-site
$35/hr
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
Riverside, CA · On-site
$35/hr
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
Ontario, CA · On-site
$30 - $35/hr
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
Ontario, CA · On-site
$30 - $35/hr
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
Ontario, CA · On-site
$35/hr
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
Ontario, CA · On-site
$35/hr
As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...
Irvine, CA · On-site
$17 - $23.25/hr
... support inquiries for 1-866-AVENDRA, the Customer Service email inboxes and live chat with ... Overnight Travel Requirements. Type: None Years of Relevant Experience. 2-4 years of experience ...
Irvine, CA · On-site
$17 - $23.25/hr
... support inquiries for 1-866-AVENDRA, the Customer Service email inboxes and live chat with ... Overnight Travel Requirements. Type: None Years of Relevant Experience. 2-4 years of experience ...
$17.25 - $23.25/hr
... support inquiries for 1-866-AVENDRA, the Customer Service email inboxes and live chat with ... Overnight Travel Requirements. Type: None Years of Relevant Experience. 2-4 years of experience ...
$17.25 - $23.25/hr
... support inquiries for 1-866-AVENDRA, the Customer Service email inboxes and live chat with ... Overnight Travel Requirements. Type: None Years of Relevant Experience. 2-4 years of experience ...
$17 - $23.25/hr
... support inquiries for 1-866-AVENDRA, the Customer Service email inboxes and live chat with ... Overnight Travel Requirements. Type: None Years of Relevant Experience. 2-4 years of experience ...
$17 - $23.25/hr
... support inquiries for 1-866-AVENDRA, the Customer Service email inboxes and live chat with ... Overnight Travel Requirements. Type: None Years of Relevant Experience. 2-4 years of experience ...
$15.05 - $17.92
14% of jobs
$19.43 is the 25th percentile. Wages below this are outliers.
$17.92 - $20.79
21% of jobs
$20.79 - $23.66
14% of jobs
The median wage is $23.83 / hr.
$23.66 - $26.54
18% of jobs
$28.50 is the 75th percentile. Wages above this are outliers.
$26.54 - $29.41
12% of jobs
$29.41 - $32.28
6% of jobs
$32.28 - $35.16
4% of jobs
$35.16 - $38.03
3% of jobs
$38.03 - $40.90
3% of jobs
$40.90 - $43.77
3% of jobs
$43.77 - $46.65
1% of jobs
$15
$27
$46
Overnight Chat Support roles generally require working late evening, overnight, or early morning shifts, often including weekends and holidays, depending on the employer's customer service hours. During these shifts, you'll primarily handle customer inquiries via live chat, resolve technical or account issues, and document interactions in support systems. While you may work independently, you'll also collaborate with other team members or escalate complex issues as needed. Employers value strong self-management and reliability, as overnight staff ensure customers receive timely assistance outside of regular business hours.
To excel as an Overnight Chat Support, you need strong written communication, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer support ticketing systems, live chat platforms, and basic troubleshooting tools is often required. Exceptional patience, a calm demeanor, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for providing timely, effective customer service during off-peak hours when support resources may be limited.
An Overnight Chat Support job involves assisting customers through online chat during late-night hours. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing information about products or services. This role requires strong typing skills, problem-solving abilities, and the ability to multitask efficiently. Since it takes place overnight, it often suits individuals who prefer working late hours or have flexible schedules.
$30 - $35/hr
Full-time
Medical, Retirement, PTO
This job post has expired 1 day ago. Applications are no longer accepted.
8.1
Uline
Based on 112 frontline employees who took The Breakroom Quiz
7.1
Retail wholesalers average
Based on 12,535 frontline employees who took The Breakroom Quiz
The best things about working at Uline
Featured by Uline, based on 112 Breakroom Quiz responses from their frontline employees
100%
say they get paid time off
98%
say their health insurance is affordable
80%
say they get enough training
Featured by Uline, based on 112 Breakroom Quiz responses from their frontline employees
Bilingual Customer Support Specialist - Overnights
Pay from $30 to $35 per hour with significant growth and earning potential!
Includes $4 Shift Differential
California Branch
4810 South Hellman Avenue, Ontario, CA 91762
Fast, friendly and customer focused. As a Uline Overnight Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Full-Time Hours: Friday - Tuesday, 9 PM to 5:30 AM
Training Hours - Days: Monday - Friday, 8:30 AM - 5 PM (approximately 6 - 7 months)
Why Customer Service at Uline?
Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.
Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Bilingual (English / Spanish) - fluent in both verbal and written forms.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Best-in-class, clean, modern facilities.
First-class fitness center and nearby walking path.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-JW2
#LI-CA001
(#IN-CACS)
#ZR-CACS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
From Uline, via Breakroom
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Fitness center and walking trails at select locations.
In-house speakers, workshops and seminars.
From Uline
From Uline
Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.
Sourced by ZipRecruiter
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Paper product wholesalers, trucking and wholesale
5,001 - 10,000 Employees
Pleasant Prairie, WI, US
