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Flexible Chat Support Jobs in Riverside, CA (NOW HIRING)

Mechanics Bank

Care Center Representative

Irvine, CA

$20 - $31.83/hr

Support the contact of bank customers and prospects through phone, electronic and chat channels to ... Health Savings Account with employer contribution * Healthcare and Dependent Care Flexible Spending ...

Mechanics Bank

Care Center Representative

Irvine, CA

$20 - $31.83/hr

Support the contact of bank customers and prospects through phone, electronic and chat channels to ... Health Savings Account with employer contribution * Healthcare and Dependent Care Flexible Spending ...

Stoneledge Furniture, LLC

Customer Care Agent

Colton, CA · On-site

$16.90/hr

Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels ... Flexible Spending Accounts, 401(k), 80 hours paid vacation and 40 hours of California Paid Sick ...

Stoneledge Furniture, LLC

Customer Care Agent

Colton, CA

$16.89 - $16.90/hr

Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels ... Flexible Spending Accounts, 401(k), 80 hours paid vacation and 40 hours of California Paid Sick ...

Ashley Global Retail, LLC

Customer Care Agent

Colton, CA · On-site

$16.90/hr

Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels ... Flexible Spending Accounts, 401(k), 80 hours paid vacation and 40 hours of California Paid Sick ...

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All JobsChat Support JobsFlexible Chat Support JobsFlexible Chat Support Jobs in Riverside, CA

Flexible Chat Support information

See Riverside, CA salary details

$15

$27

$46

How much do flexible chat support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for flexible chat support in Riverside, CA is $27.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $29.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Flexible Chat Support position, and why are they important?

To thrive as a Flexible Chat Support professional, you need strong written communication skills, problem-solving abilities, and a basic understanding of customer service principles. Familiarity with chat platforms, CRM systems, and ticketing software is typically required and sometimes supported by customer service certifications. Excellent time management, adaptability, and patience are standout soft skills for managing varied inquiries and shifting priorities. These qualifications help ensure efficient, high-quality support that meets both customer expectations and organizational standards.

What does a typical day look like for someone in a Flexible Chat Support role?

A typical day for Flexible Chat Support involves responding to customer inquiries through live chat, assisting with troubleshooting, and providing product or service information in real time. You may handle multiple chat conversations at once, prioritize requests based on urgency, and collaborate with teammates or supervisors for escalated issues. The workload can vary depending on customer volume and the nature of support needed, requiring adaptability and multitasking. Regular team check-ins, ongoing training sessions, and opportunities to contribute feedback or process improvements are also common in this role.

What are the most commonly searched types of Chat Support jobs in Riverside, CA? The most popular types of Chat Support jobs in Riverside, CA are:
What are popular job titles related to Flexible Chat Support jobs in Riverside, CA? For Flexible Chat Support jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Flexible Chat Support jobs in Riverside, CA look for? The top searched job categories for Flexible Chat Support jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Flexible Chat Support jobs? Cities near Riverside, CA with the most Flexible Chat Support job openings:
Flexible Chat Support jobs near you
Infographic showing various Flexible Chat Support job openings in Riverside, CA as of July 2026, with employment types broken down into 2% Locum Tenens, 62% Full Time, 4% Part Time, and 32% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $56,523 per year, or $27.2 per hour.
Tech/Customer Support Specialist

Tech/Customer Support Specialist

Xppen Technology Co

Chino Hills, CA • On-site

$3.3K/mo

Full-time

Medical, Retirement, PTO

Posted 16 days ago

Job description

Benefits:
  • 401(k)
  • Flexible schedule
  • Health insurance
  • Paid time off

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
  • Limited Medicare Insurance
Job Summary
We are seeking a Tech/Customer Support Specialist to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 
Responsibilities 
  • Receive a high volume of inbound calls and emails 
  • Respond to customer inquiries via email, live chat, and phone.
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge
  • Assist with proofreading and reviewing written content, such as website pages, manuals, and other documents.
  • Provide technical support for XP-Pen, UGEE, and Xencelabs products.
Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred 
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
Preferred Qualification:
Candidates who live near the company are preferred.
The ability to communicate in additional languages (besides English) is a strong advantage.
Having experience with a drawing tablet is a plus.

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About XPPEN Technology

Sourced by ZipRecruiter

Industry

Computer and electronic product manufacturing

Company size

201 - 500 Employees

Headquarters location

Chino Hills, CA, US

Year founded

2005

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