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Online Chat Jobs in Riverside, CA (NOW HIRING)

Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at ...

Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at ...

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Answer customer inquiries by email, chat, and phone: product questions, order status, returns, and warranty claims. * File and follow up on carrier claims for lost, damaged, or delayed shipments ...

... online sources * Manage client accounts end-to-end, ensuring timely execution and high-quality service delivery * Serve as a primary point of contact for clients via phone, email, and chat

... online sources * Manage client accounts end-to-end, ensuring timely execution and high-quality service delivery * Serve as a primary point of contact for clients via phone, email, and chat

... online sources * Manage client accounts end-to-end, ensuring timely execution and high-quality service delivery * Serve as a primary point of contact for clients via phone, email, and chat

... online sources * Manage client accounts end-to-end, ensuring timely execution and high-quality service delivery * Serve as a primary point of contact for clients via phone, email, and chat

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Showing results 1-20

Online Chat information

See Riverside, CA salary details

$18.3K

$42.4K

$89.7K

How much do online chat jobs pay per year?

As of Aug 16, 2026, the average yearly pay for online chat in Riverside, CA is $42,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $26,100.00 and $45,400.00 per year, depending on experience, location, and employer.

What is the difference between Online Chat vs Customer Service Representative?

AspectOnline ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in communication and product knowledgeHigh school diploma or equivalent; often additional customer service training
Work EnvironmentRemote or on-site; digital platform-basedOn-site or remote; call centers, retail, or office settings
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service industries

Online Chat roles focus on digital communication via chat platforms, requiring quick typing skills and product knowledge. Customer Service Representatives handle a broader range of customer interactions, including phone, email, and in-person support. Both roles require strong communication skills, but Online Chat positions are more specialized for online interactions, while Customer Service Representatives often manage multi-channel support.

What are the key skills and qualifications needed to thrive as an online chat support agent?

To thrive as an Online Chat Support Agent, you need strong written communication skills, quick typing abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Patience, problem-solving skills, and the ability to multitask are standout soft skills in this role. These competencies ensure timely, accurate support that enhances customer satisfaction and loyalty in digital service environments.

What is an online chat job?

Online chat jobs involve providing customer support, sales assistance, or technical help to clients and customers through live chat platforms on websites or apps. Chat agents respond to inquiries, resolve issues, and guide users in real time, typically using pre-established scripts and guidelines. These positions often require strong written communication skills, multitasking ability, and familiarity with the company's products or services. Many online chat jobs can be performed remotely, making them appealing for those seeking flexible work-from-home opportunities.

What are some common challenges faced by online chat support representatives, and how can they be managed effectively?

Online chat support representatives often face challenges such as handling multiple chats simultaneously, managing difficult or frustrated customers, and quickly accessing accurate information to resolve issues. Effective time management, active listening, and familiarity with knowledge bases or support tools are essential for success. Many teams provide robust training and ongoing support to help representatives develop these skills, and collaboration with supervisors or technical experts is encouraged when complex issues arise.

How to become an online chat agent?

To become an online chat agent, you typically need good communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.

What are the most commonly searched types of Chat jobs in Riverside, CA?

The most popular types of Chat jobs in Riverside, CA are:

What are popular job titles related to Online Chat jobs in Riverside, CA?

For Online Chat jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Online Chat jobs in Riverside, CA look for?

The top searched job categories for Online Chat jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Online Chat jobs?

Cities near Riverside, CA with the most Online Chat job openings:

Infographic showing various Online Chat job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, 1% Temporary, and 3% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $42,352 per year, or $20.4 per hour.

Retail Sales Specialist - Cameras

Best Buy

Rancho Cucamonga, CA • On-site

$35K - $40K/yr

Full-time, Part-time

Retirement, PTO

Posted 17 days ago


Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,782 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers


Job description

As a Retail Sales Specialist in our cameras department, you’ll greet customers, ask questions and provide product demonstrations as you sell complete solutions. You’ll achieve individual and department goals by reaching revenue, margin, solution and operational targets. We’ll give you the training needed to become an expert on cameras that help customers capture lifelong memories.
What you’ll do
  • Help customers in-store, over the phone and via online chat
  • Achieves team and individual goals while providing an excellent customer shopping experience
  • Maintain a high level of knowledge through ongoing learning and certifications, coach other sales floor employees on new vendor technology and services
  • Use available tools to stay current on promotional initiatives and help achieve profitable growth through critical business drive times
  • Generate future opportunities by discovering the deeper needs of our customers
  • Maintain the cameras department’s merchandising and readiness to serve customers
Basic qualifications
  • Must be at least 18 years old
  • Ability to work successfully as part of a team
Preferred qualifications
  • Prior experience serving as a specialist in premium, luxury or complex technology solutions
  • 1 year of experience working with consumer electronics
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

What Best Buy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966