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Outside Claims Adjuster Jobs (NOW HIRING)

Reserv, Inc.

Litigation Claims Adjuster, Trucking

You're excited by the prospect of building a tech-driven claims org. * Passionate adjuster who ... Directing and controlling the activities and costs of numerous outside vendors including defense ...

Fortegra

Senior Claims Adjuster, Specialty

Woodbridge, NJ · On-site

$100 - $125/hr

Adjuster licenses, as mandated by specific states, are required. Primary Job Functions: Direct ... Formulating claims and litigation strategies, assigning, directing, and managing outside counsel.

Jobless

$100 - $125/hr

Directing and controlling the activities and costs of numerous outside vendors including defense ... claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We ...

Fortegra

$100 - $125/hr

Adjuster licenses, as mandated by specific states, are required. Primary Job Functions: Direct ... Formulating claims and litigation strategies, assigning, directing, and managing outside counsel.

Marriott International

Claims Adjuster II

Bethesda, MD · On-site

$63K - $92K/yr

JOB SUMMARY A Claims Adjuster II is responsible for the timely, good faith adjustment and ... Manage litigation cases including controlling/directing outside attorneys, assisting in discovery ...

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Outside Claims Adjuster information

See salary details

$30.5K

$64.6K

$90K

How much do outside claims adjuster jobs pay per year?

As of Sep 9, 2026, the average yearly pay for outside claims adjuster in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is an outside claims adjuster?

Outside claims adjusters, also known as field adjusters, are insurance professionals who investigate and assess insurance claims in person. They typically travel to the site of accidents, property damage, or other insured events to gather evidence, interview involved parties, and determine the extent of the insurance company's liability. Outside claims adjusters play a crucial role in ensuring that claims are handled fairly and in accordance with policy terms. Their work often involves inspecting properties, evaluating damages, and negotiating settlements with policyholders or claimants.

How does an outside claims adjuster typically collaborate with other departments during the claims process?

Outside Claims Adjusters work closely with multiple departments, including underwriting, legal, and customer service teams. While conducting field investigations and assessing damages, they must communicate findings and updates to these internal teams to ensure claims are processed accurately and efficiently. Regular collaboration helps resolve discrepancies, address policy details, and expedite settlements, making teamwork and clear communication vital to success in this role.

What are the key skills and qualifications needed to thrive as an outside claims adjuster, and why are they important?

To thrive as an Outside Claims Adjuster, you need strong investigative skills, knowledge of insurance policies, and typically a bachelor's degree or equivalent experience in insurance or a related field. Familiarity with claims management software, digital photography, and sometimes an adjuster’s license are also necessary. Excellent communication, negotiation, and problem-solving abilities help build trust with clients and efficiently resolve claims. These skills ensure accurate assessments, regulatory compliance, and high customer satisfaction during often stressful situations.

What is the difference between Outside Claims Adjuster vs Inside Claims Adjuster?

AspectOutside Claims AdjusterInside Claims Adjuster
Work EnvironmentField-based, visiting claim sites and policyholdersOffice-based, handling claims remotely or in an office setting
Required CredentialsAdjuster license, insurance knowledge, sometimes certifications like AICAdjuster license, insurance knowledge, often similar certifications
Employer & Industry UsageInsurance companies, independent adjusting firmsInsurance companies, claims departments
Common Search & ComparisonYesYes

The main difference between Outside Claims Adjusters and Inside Claims Adjusters lies in their work environment. Outside Adjusters work in the field, visiting claim sites and policyholders, while Inside Adjusters handle claims remotely from an office. Both roles typically require similar credentials and are used within insurance companies and independent firms. Understanding these differences can help you choose the right career path or job search focus.

What cities are hiring for Outside Claims Adjuster jobs?

Cities with the most Outside Claims Adjuster job openings:

What states have the most Outside Claims Adjuster jobs?

States with the most job openings for Outside Claims Adjuster jobs include:

What are popular job titles related to Outside Claims Adjuster jobs?

For Outside Claims Adjuster jobs, the most frequently searched job titles are:

Outside Claims Adjuster jobs near you
Infographic showing various Outside Claims Adjuster job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 69% Physical, 1% Hybrid, and 30% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.

Commercial Complex Claims Adjuster:Auto Damage

Atlanta, GA • On-site

Reserv Claims Analysis, LLC
See more jobs at Reserv Claims Analysis, LLCexternal

$60 - $80/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Speak to customers on the phone, educate and help them work through their claim to the best possible outcome.

  • Manage an inventory of claims, establish initial reserves, and adjust reserves as appropriate throughout the claim process.

  • Coordinate the repair of damaged vehicles, assist with rental reimbursement, and negotiate settlements with claimants, insureds, and attorneys.

Job description

Commercial Complex Claims Adjuster:Auto Damage

About Reserv

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.

We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can’t wait to meet you.

About the role

  • We are seeking highly organized and customer-focused Transportation Claims Adjusters to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim.

    The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements.

Who you are

  • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org.
  • Passionate claim professional who cares about the customer and their experience.
  • Empathetic. You exercise empathy and patience towards everyone you interact with.
  • Sense of urgency - at all times. That does not mean working at all hours.
  • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured’s best interest.
  • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational.
  • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution.
  • Anti-status quo. You don’t just wish things were done differently, you action on it.
  • Communicative. (we'd love to know what this means to you)
  • And did we mention, you have a sense of humor. Claims are hard enough as it is.

What you'll do

  • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests.
  • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action.
  • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim.
  • Coordinate the repair of damaged vehicles and assist with rental reimbursement.
  • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss.
  • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures.
  • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority.
  • Provide input for continuous development of claims guidelines, best practices, and process improvements.
  • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim.
  • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications.

Qualifications

  • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
  • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license
  • Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with:
  • First party-comp and collision
  • Third-Party PD
  • Willing to obtain all licenses within 60 days, including completing state required testing
  • Knowledge of state regulations, policy provisions, and standard operating procedures
  • Commercial experience preferred
  • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures
  • Curious and motivated by problem solving and questioning the status quo
  • Desire to engage in learning opportunities and continuous professional development
  • Willingness to travel for client and claims needs
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will

  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

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