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Outside Claims Adjuster Jobs (NOW HIRING)

Melton Truck Lines, Inc.

Claims Adjuster

Tulsa, OK · On-site

Claims Investigation & Evaluation * Handle cargo, property, and auto damage claims from intake ... Manage the investigation process by determining what outside resources (e.g., appraisers, adjusters ...

Melton Truck Lines

Claims Adjuster

Tulsa, OK · On-site

Claims Investigation & Evaluation * Handle cargo, property, and auto damage claims from intake ... Manage the investigation process by determining what outside resources (e.g., appraisers, adjusters ...

Melton Truck Lines

Claims Adjuster

Tulsa, OK · On-site

$60K - $75K/yr

Claims Adjusters initially manage investigation by deciding what outside resources are required in each incident, interacting with drivers, vendors, first responders, customers, third-party claimants ...

AIG

Claims Adjuster, Warranty

Jeffersonville, IN · On-site

Join us as a Complex Claims Adjuster-Warranty to play your part in that transformation. It's an ... Support outside of the US for English speaking countries. * Answer claims and coverage questions ...

AIG

Claims Adjuster, Warranty

Atlanta, GA · On-site

Join us as a Complex Claims Adjuster-Warranty to play your part in that transformation. It's an ... Support outside of the US for English speaking countries. * Answer claims and coverage questions ...

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Outside Claims Adjuster information

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$30.5K

$64.6K

$90K

How much do outside claims adjuster jobs pay per year?

As of Sep 9, 2026, the average yearly pay for outside claims adjuster in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is an outside claims adjuster?

Outside claims adjusters, also known as field adjusters, are insurance professionals who investigate and assess insurance claims in person. They typically travel to the site of accidents, property damage, or other insured events to gather evidence, interview involved parties, and determine the extent of the insurance company's liability. Outside claims adjusters play a crucial role in ensuring that claims are handled fairly and in accordance with policy terms. Their work often involves inspecting properties, evaluating damages, and negotiating settlements with policyholders or claimants.

How does an outside claims adjuster typically collaborate with other departments during the claims process?

Outside Claims Adjusters work closely with multiple departments, including underwriting, legal, and customer service teams. While conducting field investigations and assessing damages, they must communicate findings and updates to these internal teams to ensure claims are processed accurately and efficiently. Regular collaboration helps resolve discrepancies, address policy details, and expedite settlements, making teamwork and clear communication vital to success in this role.

What are the key skills and qualifications needed to thrive as an outside claims adjuster, and why are they important?

To thrive as an Outside Claims Adjuster, you need strong investigative skills, knowledge of insurance policies, and typically a bachelor's degree or equivalent experience in insurance or a related field. Familiarity with claims management software, digital photography, and sometimes an adjuster’s license are also necessary. Excellent communication, negotiation, and problem-solving abilities help build trust with clients and efficiently resolve claims. These skills ensure accurate assessments, regulatory compliance, and high customer satisfaction during often stressful situations.

What is the difference between Outside Claims Adjuster vs Inside Claims Adjuster?

AspectOutside Claims AdjusterInside Claims Adjuster
Work EnvironmentField-based, visiting claim sites and policyholdersOffice-based, handling claims remotely or in an office setting
Required CredentialsAdjuster license, insurance knowledge, sometimes certifications like AICAdjuster license, insurance knowledge, often similar certifications
Employer & Industry UsageInsurance companies, independent adjusting firmsInsurance companies, claims departments
Common Search & ComparisonYesYes

The main difference between Outside Claims Adjusters and Inside Claims Adjusters lies in their work environment. Outside Adjusters work in the field, visiting claim sites and policyholders, while Inside Adjusters handle claims remotely from an office. Both roles typically require similar credentials and are used within insurance companies and independent firms. Understanding these differences can help you choose the right career path or job search focus.

What cities are hiring for Outside Claims Adjuster jobs?

Cities with the most Outside Claims Adjuster job openings:

What states have the most Outside Claims Adjuster jobs?

States with the most job openings for Outside Claims Adjuster jobs include:

What are popular job titles related to Outside Claims Adjuster jobs?

For Outside Claims Adjuster jobs, the most frequently searched job titles are:

Outside Claims Adjuster jobs near you
Infographic showing various Outside Claims Adjuster job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 69% Physical, 1% Hybrid, and 30% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.

Claims Adjuster

Tulsa, OK • On-site

Melton Truck Lines, Inc.
Trucking • 1 - 5K employees
Learn more about Melton Truck Lines, Inc.external

Full-time

Re-posted 17 days ago

Job description

The Property and Cargo Claim Adjuster is responsible for managing claims involving cargo loss, property damage, and auto damage across 48 states within a flatbed trucking operation. This desk-based role requires strong analytical skills, attention to detail, and the ability to resolve claims efficiently and in compliance with company policies and regulatory standards. Experience with bodily injury is a plus. The position is based in our Tulsa office.

Essential Duties and Responsibilities:

Claims Investigation & Evaluation

  • Handle cargo, property, and auto damage claims from intake through resolution.
  • Review documentation, photographs, driver statements, and other evidence to determine liability and damages.
  • Manage the investigation process by determining what outside resources (e.g., appraisers, adjusters, forensic experts) are needed for each incident.
  • Communicate effectively with drivers, vendors, first responders, customers, and third-party claimants.

Claim Resolution

  • Negotiate settlements with claimants, vendors, and third parties.
  • Identify and pursue subrogation and recovery opportunities.
  • Use specific industry, company, and case knowledge to reach the best agreement for the operational success of Melton.

Documentation & Compliance

  • Maintain accurate and detailed claim files, notes, and reports.
  • Ensure compliance with federal, state, and industry regulations, including DOT and FMCSA standards.
  • Stay current on regulatory changes and industry best practices.

Internal Collaboration

  • Partner with Safety, Risk Management, Dispatch, and Operations to support investigations and loss prevention.
  • Provide insights and recommendations to improve claims processes and reduce exposure.

Qualifications:

-Must have an active Claims Adjusters license and be willing to complete continuing education and training.

- Proven experience as a Claims Adjuster, property, cargo, and bodily injury experience preferred.

- Knowledge of the trucking and logistics industry, including relevant regulations and compliance requirements.

- Strong analytical and decision-making skills, with the ability to manage complex claims.

- Excellent negotiation and interpersonal skills, with the ability to communicate effectively with various stakeholders.

- Proficient in claims management software and Microsoft Office Suite.

-High school diploma required, college degree preferred.

-English/Spanish bilingual preferred but not required.

Physical Demands: It is necessary to talk, hear, sit, walk, type, and write. It is occasionally necessary to lift up to 25 lbs.

Melton Truck Lines logo

About Melton Truck Lines

Sourced by ZipRecruiter

Melton Truck Lines is known for treating its drivers like family. Melton has been running more than 60 years with a reputation of excellence and stability in the trucking industry. Melton aims to remain ahead of the competition with top pay and benefits, free on-site clinics and dentists, 24/7 driver help desk, performance and referral bonuses, rider and pet programs, and much more.

Industry

Trucking

Company size

1,001 - 5,000 Employees

Headquarters location

Tulsa, OK, US

Year founded

1954

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