Customer Service Representative
$15 - $16/hr
Job Title: Customer Service Representative * Primary job function is answering inbound calls ... Educate providers on process of submitting outpatient treatment requests for outpatient therapy
Customer Service Representative
$15 - $16/hr
Job Title: Customer Service Representative * Primary job function is answering inbound calls ... Educate providers on process of submitting outpatient treatment requests for outpatient therapy
Patient Service Representative - Outpatient Rehab (Per Diem)
Milford, CT · On-site
$17.50 - $22.25/hr
Patient Service Representative - Outpatient Rehab Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what we ...
Patient Service Representative - Outpatient Rehab (Per Diem)
Milford, CT · On-site
$17.50 - $22.25/hr
Patient Service Representative - Outpatient Rehab Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what we ...
Customer Service Representative - All Lee Physician Group and Outpatient Rehab Offices
Fort Myers, FL · On-site
$20 - $23.50/hr
Lee Health is seeking Customer Service Representatives to support our Lee Physician Group medical offices and Outpatient Rehabilitation locations throughout Southwest Florida. Please note: This ...
Customer Service Representative - All Lee Physician Group and Outpatient Rehab Offices
Fort Myers, FL · On-site
$20 - $23.50/hr
Lee Health is seeking Customer Service Representatives to support our Lee Physician Group medical offices and Outpatient Rehabilitation locations throughout Southwest Florida. Please note: This ...
Patient Access Representative - Outpatient Services
Jeffersontown, KY · On-site
$15.75 - $20.25/hr
The Patient Access Representative is responsible for supporting outpatient service lines through accurate patient registration, insurance verification, schedule review, medical record requests, and ...
Patient Access Representative - Outpatient Services
Jeffersontown, KY · On-site
$15.75 - $20.25/hr
The Patient Access Representative is responsible for supporting outpatient service lines through accurate patient registration, insurance verification, schedule review, medical record requests, and ...
Customer Service Representative - All Lee Physician Group and Outpatient Rehab Offices
Fort Myers, FL · On-site
$20 - $23.50/hr
Lee Health is seeking Customer Service Representatives to support our Lee Physician Group medical offices and Outpatient Rehabilitation locations throughout Southwest Florida. Please note: This ...
Customer Service Representative - All Lee Physician Group and Outpatient Rehab Offices
Fort Myers, FL · On-site
$20 - $23.50/hr
Lee Health is seeking Customer Service Representatives to support our Lee Physician Group medical offices and Outpatient Rehabilitation locations throughout Southwest Florida. Please note: This ...
Patient Service Representative - Outpatient Rehab
Vernon, CT · On-site
$17.50 - $22.25/hr
... Outpatient office visits. The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule ...
Patient Service Representative - Outpatient Rehab
Vernon, CT · On-site
$17.50 - $22.25/hr
... Outpatient office visits. The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule ...
Patient Service Representative - Outpatient Rehab
Wethersfield, CT · On-site
$17.50 - $22.25/hr
... Outpatient office visits. The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule ...
Patient Service Representative - Outpatient Rehab
Wethersfield, CT · On-site
$17.50 - $22.25/hr
... Outpatient office visits. The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule ...
Patient Service Representative - Outpatient Rehab
Glastonbury, CT · On-site
$17.50 - $22.25/hr
... Outpatient office visits. The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule ...
Patient Service Representative - Outpatient Rehab
Glastonbury, CT · On-site
$17.50 - $22.25/hr
... Outpatient office visits. The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule ...
Veterinary Dentistry and Oral Surgery of New Mexico , part of Animal Outpatient Specialty Network ... Requirements In this role, you will partner with our lead Client Service Representative (CSR) to ...
Veterinary Dentistry and Oral Surgery of New Mexico , part of Animal Outpatient Specialty Network ... Requirements In this role, you will partner with our lead Client Service Representative (CSR) to ...
Customer Service Representative
Virginia Beach, VA · On-site
$15.25 - $20.75/hr
Sentara Health is currently seeking a full-time remote Customer Service Representative. Position ... quality outpatient services to the surrounding community. The facility includes an ambulance ...
Customer Service Representative
Virginia Beach, VA · On-site
$15.25 - $20.75/hr
Sentara Health is currently seeking a full-time remote Customer Service Representative. Position ... quality outpatient services to the surrounding community. The facility includes an ambulance ...
Patient Service Representative - Outpatient Rehab (Part Time)
Milford, CT · On-site
$17.50 - $22.25/hr
Position Description We are seeking a Patient Service Representative for our Outpatient Rehab Clinic in Milford, CT Our Outpatient Rehab Clinic in Milford, CT is connected to our Hartford Healthcare ...
Patient Service Representative - Outpatient Rehab (Part Time)
Milford, CT · On-site
$17.50 - $22.25/hr
Position Description We are seeking a Patient Service Representative for our Outpatient Rehab Clinic in Milford, CT Our Outpatient Rehab Clinic in Milford, CT is connected to our Hartford Healthcare ...
Patient Service Representative - Outpatient Rehab (Per Diem)
Hartford, CT · On-site
$17.75 - $22.50/hr
Patient Service Representative - Outpatient Rehab (Per Diem) Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride ...
Patient Service Representative - Outpatient Rehab (Per Diem)
Hartford, CT · On-site
$17.75 - $22.50/hr
Patient Service Representative - Outpatient Rehab (Per Diem) Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride ...
Patient Service Representative - Outpatient Rehab (Per Diem)
Enfield, CT · On-site
$17.75 - $22.50/hr
Patient Service Representative - Outpatient Rehab (Per Diem) Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride ...
Patient Service Representative - Outpatient Rehab (Per Diem)
Enfield, CT · On-site
$17.75 - $22.50/hr
Patient Service Representative - Outpatient Rehab (Per Diem) Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride ...
Be Seen First
Patient Service Representative
Pomona, CA · On-site
$23/hr
... outpatient clinic or medical office setting * Ability to understand and follow detailed oral and ... Service Representative.
Quick apply
Be Seen First
Patient Service Representative
Pomona, CA · On-site
$23/hr
... outpatient clinic or medical office setting * Ability to understand and follow detailed oral and ... Service Representative.
Patient Service Representative
Myrtle Beach, SC · On-site
$15.75 - $20/hr
With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our ... Full-time Patient Service Representative AHI Myrtle Beach - 1103 48th Ave North Myrtle Beach, SC ...
Patient Service Representative
Myrtle Beach, SC · On-site
$15.75 - $20/hr
With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our ... Full-time Patient Service Representative AHI Myrtle Beach - 1103 48th Ave North Myrtle Beach, SC ...
Patient Service Representative - Outpatient Rehab
Southington, CT · On-site
$17.75 - $22.50/hr
... Outpatient office visits. The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule ...
Patient Service Representative - Outpatient Rehab
Southington, CT · On-site
$17.75 - $22.50/hr
... Outpatient office visits. The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule ...
Patient Service Representative
San Antonio, TX · On-site
$15.75 - $20/hr
With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our ... The Patient Service Representative will assist patients with check in, check out, insurance ...
Patient Service Representative
San Antonio, TX · On-site
$15.75 - $20/hr
With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our ... The Patient Service Representative will assist patients with check in, check out, insurance ...
Patient Service Representative - Outpatient Rehab (Per Diem)
New Britain, CT · On-site
$17.25 - $22/hr
Patient Service Representative - Outpatient Rehab (Per Diem) Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride ...
Patient Service Representative - Outpatient Rehab (Per Diem)
New Britain, CT · On-site
$17.25 - $22/hr
Patient Service Representative - Outpatient Rehab (Per Diem) Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride ...
Patient Service Representative - Orthopedic Associates - Outpatient Rehab
Hartford, CT · On-site
$17.75 - $22.50/hr
Patient Service Representative - Orthopedic Associates - Outpatient Rehab Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in ...
Patient Service Representative - Orthopedic Associates - Outpatient Rehab
Hartford, CT · On-site
$17.75 - $22.50/hr
Patient Service Representative - Orthopedic Associates - Outpatient Rehab Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in ...
Patient Service Representative - Outpatient Rehab (Per Diem)
Milford, CT · On-site
$17.50 - $22.25/hr
Position Description We are seeking a Patient Service Representative for our Outpatient Rehab Clinic in Milford, CT Our Outpatient Rehab Clinic in Milford, CT is connected to our Hartford Healthcare ...
Patient Service Representative - Outpatient Rehab (Per Diem)
Milford, CT · On-site
$17.50 - $22.25/hr
Position Description We are seeking a Patient Service Representative for our Outpatient Rehab Clinic in Milford, CT Our Outpatient Rehab Clinic in Milford, CT is connected to our Hartford Healthcare ...
Outpatient Service Representative information
See salary details
$13.22 - $14.44
2% of jobs
$14.44 - $15.67
9% of jobs
$15.67 - $16.89
13% of jobs
$16.97 is the 25th percentile. Wages below this are outliers.
$16.89 - $18.12
23% of jobs
The median wage is $18.45 / hr.
$18.12 - $19.34
14% of jobs
$19.34 - $20.56
14% of jobs
$20.67 is the 75th percentile. Wages above this are outliers.
$20.56 - $21.79
10% of jobs
$21.79 - $23.01
6% of jobs
$23.01 - $24.24
5% of jobs
$24.24 - $25.46
3% of jobs
$25.46 - $26.68
1% of jobs
$13
$19
$26
How much do outpatient service representative jobs pay per hour?
As of Sep 14, 2026, the average hourly pay for outpatient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.
What is an outpatient service representative?
An Outpatient Service Representative is a healthcare professional responsible for assisting patients with registration, scheduling appointments, verifying insurance, and managing patient records in outpatient settings such as clinics or hospital departments. They serve as the first point of contact for patients, ensuring a smooth and welcoming experience. Their duties often include answering phones, handling paperwork, and coordinating communication between patients and medical staff. Strong organizational and communication skills are essential for this role.
What are the key skills and qualifications needed to thrive as an outpatient service representative, and why are they important?
To thrive as an Outpatient Service Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare administration coursework. Familiarity with electronic medical records (EMR) systems, scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a patient-focused attitude are crucial soft skills for this role. These skills ensure efficient patient flow, accurate information handling, and positive patient experiences in a fast-paced outpatient setting.
What are the most common challenges faced by outpatient service representatives, and how can they be addressed?
Outpatient Service Representatives often encounter challenges such as managing high patient volumes, addressing diverse patient needs, and balancing administrative tasks with providing excellent customer service. Staying organized and maintaining clear communication are key to handling multiple responsibilities efficiently. Building strong teamwork with clinical and administrative staff can also help resolve issues quickly and ensure a smooth workflow. Developing strong conflict resolution and time management skills can further enhance performance in this fast-paced environment.
What is the difference between Outpatient Service Representative vs Patient Access Representative?
| Aspect | Outpatient Service Representative | Patient Access Representative |
|---|---|---|
| Credentials | High school diploma; certification varies | High school diploma; certification varies |
| Work Environment | Hospitals, clinics, outpatient facilities | Hospitals, clinics, outpatient settings |
| Employer & Industry | Healthcare providers, outpatient clinics | Hospitals, healthcare facilities |
| Primary Responsibilities | Scheduling, patient check-in, insurance verification | Scheduling, patient registration, insurance info |
Both roles involve patient interaction, scheduling, and insurance tasks in outpatient settings. The main difference lies in terminology used by employers and slight variations in job duties, but both positions require similar skills and credentials, making them often interchangeable in outpatient healthcare environments.
How do I become an outpatient service representative?
To become an outpatient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Relevant experience in healthcare settings or customer service can be beneficial, and some employers may require familiarity with scheduling software or medical terminology.
What states have the most Outpatient Service Representative jobs?
States with the most job openings for Outpatient Service Representative jobs include:
What are popular job titles related to Outpatient Service Representative jobs?
For Outpatient Service Representative jobs, the most frequently searched job titles are:
Customer Service Representative
Waltham, MA
Healthcare Support Staffing
• Recruiting and Staffing Services • 201 - 500 employees201 - 500 employees
$15 - $16/hr
Full-time
Medical, Dental, Vision
Re-posted 28 days ago
Key responsibilities
Answer inbound calls from members or providers and respond to inquiries regarding eligibility, benefits, and claims.
Research and provide information related to member eligibility, benefits, referrals, authorizations, and provider network access.
Document all member issues and resolutions in the computer systems and provide backup support to the Data Entry team as necessary.
Job description
Company Description
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Job Title: Customer Service Representative
Job Description:
- Primary job function is answering inbound calls
- Handle provider inquiries regarding eligibility, benefits and claims for insurance
- Various off phone projects
- Checking provider voice mails
- Responding to email inquiries and secured portal messages
- Investigating claim issues and following up with billing offices
- Requesting EOBs
- Call Center staff will be trained on both MA & NH plans
Daily Responsibilities:
- Receive and respond to all telephone inquiries from members or providers
- Research and provide information regarding member's eligibility, benefits, referrals and authorizations
- Provide members with information on the Provider Network and how to contact and access providers
- Educate providers on prior authorization requirements, how to access services and other routine, non-clinical issues
- Educate providers on process of submitting outpatient treatment requests for outpatient therapy
- Initiate or fax necessary forms to providers for outpatient services
- Coordinate with Provider Relations regarding contracting and/or credentialing status
- Document all members' issues and resolution in the computer systems
- Provide backup support to Data Entry team as necessary
Hours for this Position:
- Monday - Friday, 8:30am - 5:00pm
Compensation:
- $15 -16/hour (Negotiated based on experience)
Qualifications
- HS Diploma
- Healthcare experience, required
- Experience with providers, medical billing, or claims
- 2+ years of customer service experience
- Commercial health insurance experience, preferred
- Must pass all aspects of background check to be considered for permanent position
Additional Information
Advantages of this Opportunity:
- Competitive salary, negotiable based on relevant experience
- Benefits offered: Medical, Dental, and Vision
- Fun and positive work environment
Interested in being considered?
If you are interested in applying to this position, please contact Suheyn Zambrano at (407) 478-0332 ext. 112 and click the Green I'm Interested Button to email your resume.
About Healthcare Support
Sourced by ZipRecruiter
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Maitland, FL, US
Year founded
2003