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Outlet Supervisor Jobs (NOW HIRING)

The Outlet Supervisor is responsible for creating and maintaining an atmosphere of anticipatory service, ensuring exceptional experiences for members and guests. Acts as a gracious ambassador of Sea ...

The resort includes 302 rooms, 3 dining outlets, a luxurious spa, access to the championship Fazio ... supervisors, coworkers, public etc. Benefits * Medical and Dental programs through Anthem Blue ...

The resort includes 302 rooms, 3 dining outlets, a luxurious spa, access to the championship Fazio ... supervisors, coworkers, public etc. Benefits * Medical and Dental programs through Anthem Blue ...

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing ...

No Overview Assist the Outlet Manager in the planning and management of the Restaurant, Room ... supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a ...

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing ...

Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments * Assists with the overall operation of the restaurant(s ...

Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments * Assists with the overall operation of the restaurant(s ...

Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments * Assists with the overall operation of the restaurant(s ...

Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments * Assists with the overall operation of the restaurant(s ...

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Outlet Supervisor information

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How much do outlet supervisor jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for outlet supervisor in the United States is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $26.20 per hour, depending on experience, location, and employer.

What is an outlet supervisor?

Outlet Supervisors are responsible for overseeing the daily operations of a retail or food and beverage outlet. Their duties include managing staff, ensuring customer satisfaction, maintaining inventory, and upholding company policies and standards. They also handle administrative tasks such as scheduling shifts, training new employees, and resolving customer complaints. An Outlet Supervisor plays a key role in achieving sales targets and ensuring the smooth running of the outlet.

What are the typical challenges an outlet supervisor faces when managing a team in a fast-paced retail or hospitality environment?

Outlet Supervisors often encounter challenges such as balancing staff scheduling during peak hours, ensuring consistent customer service standards, and resolving conflicts among team members. They must also adapt quickly to changes in inventory levels and handle unexpected situations like staff shortages or high customer traffic. Effective communication and strong leadership skills are essential for maintaining smooth operations and motivating the team to achieve sales and service goals.

What are the key skills and qualifications needed to thrive as an outlet supervisor, and why are they important?

To thrive as an Outlet Supervisor, you need strong leadership abilities, customer service expertise, and experience in retail or hospitality management, often supported by a diploma or degree in a related field. Familiarity with POS systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving skills, and the ability to motivate a team are standout soft skills for this position. These competencies ensure efficient outlet operations, high customer satisfaction, and achievement of sales and service targets.

What are popular job titles related to Outlet Supervisor jobs?

For Outlet Supervisor jobs, the most frequently searched job titles are:

Infographic showing various Outlet Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $46,239 per year, or $22.2 per hour.

Outlet Supervisor

San Juan, PR • On-site

Sonesta International Hotels
Traveler Accommodation • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Sonesta International Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz


Job description

We're People People. Are you?


We're Sonesta International Hotels-the 8th largest hotel company in the U.S. (and growing fast 🚀).


With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be.


But here's the thing-we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).


What this role is all about


The Outlet Supervisor is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering all areas of the Food Service. The Outlet Supervisor is responsible for preparing the hotel for the day's business. The Outlet Supervisor's focus is on guest and associate satisfaction, expense control and product and service quality and will lead to their contribution to the overall goals of the hotel.

What you'll be doing

  • DUTIES AND RESPONSIBILITIES:

  • Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.
  • Ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, and the hotel is properly maintained and clean.
  • Manage both the daily execution of breakfast, evening social and the pour food and beverage operation, to ensure standards of operation and quality and guest satisfaction are maintained.
  • Ensure the convenience store is stocked and maintained in an orderly and appealing manner.
  • Monitor inventory and order replenishments in a timely and efficient manner.
  • Purchase and/or requisition for the inventory to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment.
  • Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste.

QUALIFICATIONS AND REQUIREMENTS:

Bachelor's degree in Hotel Administration, Business Administration or related field preferred. Two years of previous supervisory experience preferred. Ability to speak, read, and write fluent English, other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. Problem solving, reasoning, motivating, organizational and training abilities. Ability to prioritize and organize work assignments. Experience with Microsoft Office and Opera systems is a plus. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility


Anticipated Pay Range & Additional Job Information


How we reward you


At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.


Here's a snapshot of what we offer:


  • Medical, Pharmacy, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Paid Funeral Leave
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Referral Incentive
  • Doctor Clinic
  • Sick Incentive
  • Development Programs
  • Milestone (Years of Service) Incentive
  • Employee Cafeteria
  • Company Paid Life Insurance
  • Various Employee Perks and Discounts

Our Commitment to You


Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.


Before You Apply


To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.



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