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Outlet Manager Jobs in Minnesota (NOW HIRING)

Grand View Lodge

Sous Chef

Nisswa, MN · On-site

$55K - $65K/yr

This is a hands-on role with real leadership weight; you'll manage the day-to-day kitchen, develop your team, control food costs, and hold the standard for food quality and safety in your outlet.

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Outlet Manager information

See Minnesota salary details

$10

$21

$36

How much do outlet manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for outlet manager in Minnesota is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $25.67 per hour, depending on experience, location, and employer.

What is an outlet manager?

An Outlet Manager is responsible for overseeing the daily operations of a retail or food and beverage outlet, such as a store, restaurant, or café. Their duties typically include managing staff, ensuring excellent customer service, handling inventory, and maximizing sales and profitability. They also implement company policies, maintain quality standards, and address any operational issues that arise. Strong leadership, organizational, and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an outlet manager?

To thrive as an Outlet Manager, you need strong leadership, operational management abilities, and experience in retail or hospitality, often supported by a relevant degree or diploma. Familiarity with point-of-sale (POS) systems, inventory management software, and basic financial reporting tools is typically required. Excellent communication, problem-solving, and team-building skills help drive customer satisfaction and staff performance. These skills are crucial for ensuring smooth outlet operations, meeting sales targets, and maintaining a positive customer experience.

What are the main challenges an outlet manager faces when overseeing a team in a fast-paced hospitality environment?

As an Outlet Manager, one of the primary challenges is balancing staff scheduling and motivation while maintaining exceptional customer service standards. The role often requires quick decision-making during peak hours, effective conflict resolution, and ensuring compliance with health and safety regulations. Additionally, managing inventory, controlling costs, and consistently training and developing staff are key ongoing responsibilities. Successful Outlet Managers thrive by fostering a positive team culture and adapting swiftly to changing customer demands.

What is the difference between Outlet Manager vs Store Supervisor?

AspectOutlet ManagerStore Supervisor
ResponsibilitiesOversees overall outlet operations, manages staff, handles customer service, and ensures sales targets are met.Supervises daily store activities, manages staff schedules, and ensures customer satisfaction.
CredentialsExperience in retail or hospitality, leadership skills, sometimes relevant certifications.Experience in retail, good communication skills, often on-the-job training.
Work EnvironmentTypically in hospitality outlets, restaurants, or retail stores with a focus on customer experience.Retail stores, supermarkets, or specialty shops, focusing on sales and customer service.

While both roles involve supervising staff and ensuring customer satisfaction, the Outlet Manager generally has broader responsibilities, including strategic planning and overall outlet performance, whereas the Store Supervisor focuses more on daily operations and staff management within a retail environment.

What cities in Minnesota are hiring for Outlet Manager jobs?

Cities in Minnesota with the most Outlet Manager job openings:

Outlet Manager jobs near you
Infographic showing various Outlet Manager job openings in Minnesota as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $45,287 per year, or $21.8 per hour.

Assistant Store Manager- Outlet

Duluth, MN • On-site

True North Goodwill Northern Minnesota and No
See more jobs at True North Goodwill Northern Minnesota and Noexternal

$16.32/hr

Full-time

Life, Retirement

Posted 7 days ago

Job description

Join Team Goodwill! Immediate openings and competitive pay & benefits. Apply today!   

Assistant Store Manager- Outlet

Full-Time 40 hours per week 

$16.32/hour

True North Goodwill is a nonprofit organization regionally headquartered in Duluth, MN whose mission is transforming lives for generations through learning and the power of work. We provide training, jobs, and support services for people with barriers to employment who seek greater independence. Our mission is funded through the sale of donated clothing and household items in Goodwill stores and online. We are a group of nearly 300 mission minded employees in Northern MN & WI working as one. Each of us is essential to helping our community thrive and prosper. 

Goodwill offers a wide range of career pathways and growth ranging from entry-level to management in retail, transportation, mission services, and administrative/professional fields. By working at Goodwill, you can make an impact in your community. And we can show you how.

Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Why we are a great place to work?

  • Competitive pay & benefits 
  • Career advancement pathways
  • Flexible work schedules to create a schedule that allows for a work/home balance. 
  • Bonus incentive plans
  • Retirement & 401K planning with company match (Up to 6%)
  • Employee Assistance Program (Crisis counseling, financial planning, legal consultation, mental health counseling, wellness resources)
  • Knowing you are part of making an impact in people’s lives
  • Critical Illness and accident insurance
  • Basic life insurance at no cost, with voluntary and spousal coverage options
  • A culture built upon our core values of: Trust, Respect, Dedication, Responsibility, and Innovation 
  • Career support and planning 

 Job Summary

The Assistant Store Manager at the Duluth Outlet Store supports the Store Manager in the daily operations of the store and warehouse. This individual plays a key leadership role by opening and closing the store, training and supervising team members, supporting donation and processing operations, and ensuring smooth communication with eCommerce, transportation, and warehouse departments.
 
 The Outlet environment is fast-paced and physically demanding, requiring a hands-on leader who can maintain workflow efficiency, motivate staff, and ensure adherence to Goodwill standards and policies.


Duties And Responsibilities


Store Operations & Supervision
  • Open and close the store 5 days per week, including alternating weekends.
  • Provide store coverage and supervision in the absence of the Store Manager.
  • Attend and contribute to weekly leadership meetings.
  • Lead by example in customer service, professionalism, and teamwork.
  • Provide on-the-floor supervision to ensure smooth daily operations.
  • Train and oversee team members on outlet procedures and service expectations.
  • Support employee development by reinforcing job duties and accountability.
  • Ensure compliance with safety, loss prevention, and security policies.
Cash Handling & Register Oversight
  • Train staff on register use, transactions, and customer interactions.
  • Operate the register as needed, process returns, and issue donation receipts/coupons.
  • Count cash drawers, reconcile daily totals, and declare cash using L-BOSS.
  • Operate and manage the safe/smart safe and prepare daily deposits.
  • Maintain cash handling compliance and armored truck pickups.
Donation & Processing Leadership
  • Train staff on donation intake, accepted items, and sorting.
  • Operate and train staff in the Donation Sorting Area (DSA).
  • Oversee donation processor functions, including load creation, salvage categories, and eCommerce sorting.
  • Train staff on handling valuables, found money, and jewelry processes.
Outlet-Specific Operations
  • Oversee rotation of boats (large merchandise bins) and train staff on switching procedures.
  • Ensure timely product refreshes by rotating inventory.
  • Operate or assist with balers, ensuring proper salvage practices.
  • Communicate salvage and garbage pickup needs.
  • Monitor donation door coverage and store flow to maintain efficiency.
  • Coordinate with warehouse and transportation teams for incoming/outgoing goods.
Interdepartmental Communication
  • Collaborate with the eCommerce team on routing of goods.
  • Communicate and coordinate with the Warehouse Manager and Transportation team.
  • Manage supply ordering through Staples and other approved vendors.
  • Maintain documentation, logs, and spreadsheets using Microsoft Excel and Outlook.

Required Skills and Competencies

  • Strong organizational and multitasking skills in a high-paced, physical environment.
  • Basic computer proficiency (Excel, Outlook, Word).
  • Clear and effective communication skills.
  • Ability to work flexible shifts, including weekends, early mornings, evenings, and holidays.
  • Ability to lift/carry up to 50 lbs. and stand for extended periods.

Experience and Education

  • High school diploma or GED strongly preferred.
  • Minimum 1 year of retail or supervisory experience.

Physical Requirements

  These work environment factors are general in nature:   CONSTANT:   Stand and near vision.   FREQUENT:  Bend neck; talk/speak; and visual accommodation.   OCCASIONAL:  Medium work, lift and carry up to 50 pounds; rotate neck, static neck position; walk; hear within 5 feet and midrange vision. This role involves a high level of physical labor in a warehouse environment.